Customer Reviews for Ellisville Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ellisville Storage

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tamlyn H. on

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Dannie W. on

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Thomas M. on

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RAFAEL C. on

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Customer service excelente

Kevin F. on

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Very nice person!

Tina C. on

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MYSTERY T. on

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Excellent facility!

Carol S. on

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Convenient interstate location, very clean, well maintained and well lit. The gal in the office, Valerie, is a nice person and is very capable. Great experience!

Scott B. on

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My pickup location was moved the day before I needed the vehicle and I was notified in a text message. I find this thoroughly unprofessional and unacceptable since I reserved the vehicle well in advance and the change cost me 1/2 a day and driving well out of my way. The mileage charge reduction was minor and of little financial significance. Uhaul staff at both locations were very helpful and professional.

LIZZARD P. on

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Valerie in the office is a joy to work with, and very respectful. The storage facility isn't well lit at night giving it a creepy feel. The contracts are illegal and ask for private info. Don't sign.

Luz R. on

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Moving to a new city is extremely stressful. Valerie at Ellisville Storage welcomed us with genuine warmth and friendship. Valerie was a Godsend whose warm welcome was just what we needed to help ease our move to our new home town

RUTH W. on

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LIZZARD P. on

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From start to finish was an easy procedure.

Tiffany B. on

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Valerie was amazing and so sweet snd so so helpful

MIRIAM P. on

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ADRIENNE P. on

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I would have appreciated knowing all the terms of the rental (such as the mileage rate) before hand. Overall, I liked the rental agent and he was very nice and courteous. I would come here again.

Meghan D. on

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KATIANA P. on

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Don't tell a customer you're giving a free day if they fill up the gas tank to half a tank then turn around and say sorry i can do that! i got charged $226 for a cargo van plus had to to wait in line 2hours and spend $70 foe half a tank of gas! to then later be told i had to oay full price! never again will i ise uhaul! i didnt even finish moving ! nOw i have to wait two weeks until i can afford to rent a truck to finish moving! Never again will I use uhaul and will tell my friends and family not to as well as my social network friends which are a total of 5k friends worldwide! I had a very bad experience with this company!

paula K. on

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I was suppose to get a dolly , but never did :( so I ended up leaving some valuable heavy items behind due too not having a dolly.. would be nice that I get to choose location of pick up rather than waiting 24 before pick up .. not enough window time to make changes ..

Prima R. on

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todd V. on

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cassandra G. on

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Get new management.

Geoffrey Y. on

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Geoffrey Y. on

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Cristal N. on

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michael M. on

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Grazyna T. on

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THOMAS D. on

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