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Lisa E
Customer Reviews for Tobacco Exchange
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All went well.
Reed RNo additional comments at this time.
Patricia HStaff was courteous and helpful. Got me checked in and checked out quickly. I would rent from here again!
Ross HFriendly and courteous fellow there to receive the van back from me. Per my request, he accessed the original visual inspection photos (the ones we took and submitted at the pick-up location), then came out to the van and verified that the 2 or 3 small damage spots on the van were there before I got the van, and no other/additional damage had happened while I had the van. He then he printed a return receipt for me. Very pleasant and accommodating service.
Charles LNo issue. Quick and easy using the APP.
STANLEY DThe service was fine and the young man at the counter was very helpful. The problem was the truck was a piece of junk. Its sun visor was broken and just dangling there in the way. The interior was smelly and just unkept. it rode like it had been beaten to death over years of abuse. It had some kind of air leak in the cab as well. Couldnt tell where it was coming from but the windows were completely closed but air was still coming in. I would recommend a complete overhaul of this vehicle before it goes back out onto the street.
Tom KAnthony provided service that was above & beyond. We really appreciated his assistance during a very stressful time.
James JPerfect drop off, went very smooth!
Malinda SAbsolutely loved the customer service and help from this location. I highly recommend them!
Ahmed ONothing. It was pleasant all the way around. They were very helpful.
BARBARA BI cannot tell because when I returned the equipment, the office is closed.
Reman MEasy drop off location
Steven LWorker at Tobacco Exchange was very helpful and a pleasure to deal with.
Patrick SStaff very helpful - check-in process was quick and efficient.
Edward S