Customer did not leave a comment.Espin B. | Overall Experience
Customer Reviews for Emerald Coast Storage -Pensacola, Fl
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Definitely staying away from any facility related after my experience. I also left a google review with more detail.John B. | Overall Experience
Emerald coast storage needs to be removed from uhaul as it does not adhere to the same values. My experience has been a nightmare! This company falsely advertised the second month free. I was charged and they added late fees to the free month. After 6 calls 12 emails and several texts. They accused me of being wrong and asking for free money. I provided my bank statement showing the payment. I spoke to the manager Freddy several times and he would make up a different story each time. It got so ridiculous that I had to dispute the overcharged with my bank and open a fraud claim with the better business bureau. I moved out immediately after I realized they would go to extremes to scan people out of extra money.Tristin G. | Overall Experience
Customer did not leave a comment.Theodore G. | Overall Experience
I only moved out because I was able to secure a unit at my apartment complex.Jacqueline R. | Overall Experience
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