Customer Reviews for Emotorcars Of Florida

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Emotorcars Of Florida

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Judy M. on

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Thank you

Faye C. on

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Such a quick and easy pick up and return! The man in Holly Hill greeted me when I walked in and had everything all ready. I was pleasantly surprised that he had it all together. He just handed me the key! Awesome!! Compared to an experience on ISB it was excellent!

Julie M. on

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keli H. on

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Tiera C. on

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Carol N. on

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This location is not easy to find. There is a lot of other items that are not indicative of U-HAUL. It is not easily visible from the main roadway. Otherwise, the service is excellent. The gentleman serving me went well over Nd a ove to a comodate me. The truck was clean, easy to drive and good on gS.

ALEX M. on

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Justin G. on

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Check their hours as they seemed to be closed on Sunday at 1pm. Drop-off was good for after-hours drop. Super friendly, super helpful people. Will be back. Would recommend.

Frederick F. on

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Judy A. on

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Jason P. on

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Contacted local location to see if I was able to drop off truck and was advised YES that they needed the truck - Never mentioned anything about getting charged for dropping at different location - Was told I would be charged $80.62 and was charged over $200 for a truck I rented less than 2 hours.

JENNIFER O. on

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DAVID P. on

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Location in a less than desirable part of town, but had no problems with any part of our experience with this Uhaul location. Nice staff.

matthew C. on

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Darius O. on

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Josh B. on

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Jeff, the salesperson, was great and understanding. However, my overall experience with Uhaul was awful. I reserved a truck for 3:30. My truck was not available until after 5:15. I had a deadline to meet where my items were stored and I would have been charged another month's rent if it wasn't for the mercy shown by the facility. Jeff, kindly brought me the truck when he had it, but it was beyond late. Moving is already stressful enough with many deadlines along with all the help that I lined up. This is simply unacceptable and there is no excuse for another customer keeping their truck for more than 3 hours past their deadline. I need to be called about this to make it right, because no customer should have to put up with this. I will gladly recommend Penske to everyone I know, unless Uhaul makes this right. Everyone makes mistake, but a good company does what they can to make it right. Thank you.

susan L. on

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The truck smelled terribly of SMOKE !! even with (small) No Smoking stickers on windows. gas gauge was 1 mark above EMPTY ! Never picked up a rental before that did not have a Full Tank. otherwise it was ok. can Never rent truck again as withOut Running Boards, I had to use a step stool to get in & out of truck !!!

angel G. on

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JEANNA E. on

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Fern C. on

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Emotors helped us out with a couple challenges and couldn't have been nicer! Really thankful for the problem solving help!

Sally D. on

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Went out of his way to find me the truck I needed to switch sizes.

James C. on

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When I returned the truck had to knock on the door a alot to get an employee to answer the door even though y'all said they are open till 6pm. Also they checked the vehicle in today when it was returned yesterday and charged me an extra 54 dollars. This is a poor representation of uhaul and should not be associated with uhaul. I will make sure that nobody I know will deal with them and uhaul if they have to go to that spot. Please cancel contract with emotorcars.

Robert T. on

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Better marking sign to make it easier to find.

Sylvester H. on

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william L. on

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faith D. on

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Leana D. on

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We were scheduled to pick up the truck at 10 AM on Sat Dec 22. When we arrived at the Old Kings, Holly Hill location at 10 AM, the gates were locked and nobody was there. We called UHaul and they were trying to figure out why nobody was there. At 10:30, they finally showed up and we were told that nobody notified them of us coming and that if they didn’t have anybody coming in the morning, they normally go to breakfast first. We were told he was going to cut us a deal on the mileage and he was also going to throw in a dolly. After we signed the paperwork, they couldn’t find the keys to the truck anywhere. When we walked to the truck, we found the keys inside the truck. We finally left on our way, late, which was a big inconvenience considering we had friends that took time out of their day waiting on us at the house to help us load. When we got to the house, we were missing the dolly which we were promised. Also, after dropping the truck off at the end of the move, instead of being given a deal on the mileage as we were also promised, we were charged an extra $15 for the mileage. Overall, it was a horrible experience.

Roy G. on

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Nothing. Very helpful people

katheryn C. on

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EMOTORCARS HANDLED OUR MOVING NEEDS WITH PROFESSIONALISM AND PERSONAL CARE.

daniel S. on

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the staff at emotorcars was GREAT

sara S. on

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ressa R. on

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Great service

richardo R. on

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