Customer Reviews for ETR Truck & Trailer Repairs Hino

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of ETR Truck & Trailer Repairs Hino

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Layla R. on

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Customer did not leave a comment.

RICK - Spectrum I. on

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Gary A. on

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The girl was very helpful and would go back there again.

Lynne K. on

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uhaul rental businesses should be open on weekends.had to pick up trailer a day early because business was closed.this caused my son in law to miss half a day of work..Saturday the day it was booked for would not have been.a problem

REBEKAH C. on

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Jeremy L. on

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Robert H. on

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On picking up the trailer, I requested the attendant to check the lights. He identified that one turn signal was not working. I accepted that issue. When I returned home with the unit, I found that it did not have any brake lights or either turn signal...only running lights. I phoned the rental number who directed me to repair number for Uhaul. They would not address the issue. After spending 30 min trying to contact Uhaul, I gave up. I returned the unit early the next morning at the same Uhaul location and phoned the after hours number provided. On examination of the trailer wiring, I could see that at least 2 of the wires were completely severed. In the discussion with the Uhaul contact, they identified that I would not receive a total refund and only partial. My invoice only indicates that the insurance portion has been waved. For a company that tries to promote safe practices I find this experience extremely unsafe and putting the customer at risk ! I have already raised a dispute through customer service and am awaiting contact before I take further action. Although this issue does not involve a significant amount, this business practice is totally unacceptable !

Jared P. on

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Darcy M. on

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