Customer Reviews for Euclid Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Euclid Self Storage

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Lauren R. on

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Attendant was really friendly.

Stephanie H. on

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Coming from out of state I didn’t think to google what the place looked like. It’s not in the best neighborhood and it looked like a whole in the wall. I’m sure it’s somewhat safe though.

vickie p. on

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This reservation was cancel. I went up to the business and no one was there. They claim they were at lunch, but they should had a replacement there until lunch was over.

Allison R. on

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Customer did not leave a comment.

Pamela N. on

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This Storage unit was canceled.

Carla W. on

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I’m giving this review a 1 star, because after I moved my stuff out of my apartment ,I got to the storage facility the computer system was down and I couldn’t put my stuff in storage. So disappointing

Juanalicia H. on

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The agent was very unprofessional

Dwayne W. on

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The truck was not clean when I picked it up and the furniture dolly I ordered was not in the vehicle. I tried to call them after I noticed these things during their normal business hours and nobody answered. So I called customer service and they refunded my money for the dolly.

Alicia R. on

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The U-Haul I received hadn’t been cleaned out prior to me receiving it. It had a wooden entertainment center on the back that cut my brother’s hand and three pair of pants in the driving area. The day I rented the U-Haul it was raining and it only had one windshield wiper.

samantha k. on

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The gentleman in the office was great. He knew me by name and always presented himself professionally. The storage price was reasonable, the location was well lit, and convenient I would recommend.

SALENA R. on

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This place is Reasonably priced. The people were nice and worked with me! I would recommend this place to others.

Latricia N. on

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The young man that worked there was awesome the truck was very raggedy sounded like the whole bottom was about to fall out.

Venis T. on

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No storage spaces were available and also your whole entire systems were down so the Male that was there told me that the whole entire systems were down and he couldn't rent any units to me.

Steven W. on

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I did not get a chance to utilize the facility because the computer was down and that guy couldn't pull up my reservation I had all my stuff on my rental truck ready to unload I was very unhappy

HAROLD D. on

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Manager cursed me out thats why i left

Evie Z. on

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People were nice and truck was ready. Although when I returned the truck, the starting mileage was not correct so the bill was way too much. I'm glad I took a picture of the odometer before I started out. The clerk was pleasant and made the proper adjustment.

Tunisia Nacita T. on

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Guys were super efficient and pleasant

Jelisa T. on

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Nothing to improve. Customer service was immaculate

joan j. on

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The service person was very rude and unwilling to listen me the customer. .The location was and is very convent but Gary H. WAS VERY UNPLEASENT .I was there April 7th 2018 .

John s. on

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The place we originally rented from didnot have our truck and told us u-haul was a joke. They turned us away even though we had a confirmation number. We had to go to another location, they we fine but is was a hassle and it put us behind schedule

Kathryn S. on

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Customer did not leave a comment.

avalon d. on

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The worker was very rude and the computer was very slow and the customer behind us began to make rude comments about us like it was fault it took over 25 mns to check in. It was not clean at all either. I will say though that the several calls I made into uhaul customer service was excellent.

SHARLINE H. on

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Jack was nice and helpful

ASHLEY M. on

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Reserved unit online. Called day B4 to verify and they didn`t have the unit. No one called to say the did not have it. Plus rep said they had water damage

DIONNA P. on

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The storage unit itself was fine what was to be expected the customer service and assistance was very good. Appreciated all their help.

ANA G. on

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Good and fast service Clean environment

KYREE S. on

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Horrible

Jeff C. on

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Customer did not leave a comment.

karen a. on

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Customer did not leave a comment.

CHARNELLE J. on

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I will never in life rent from y'all again y'all charge me for something I didn't ask for y'all sad

Corey R. on

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Customer did not leave a comment.

fred k. on

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I was told I had 750 miles but you charged me overmilage after 216 miles not fare

Johnnie H. on

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Keep a supply of appliance dolleys (sp?). They had none for me and I reserved truck and equipment a week in advance.

NICHOLE A. on

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The service was good.

ELEXUS H. on

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Called number after 5 woman told me 10x15 was available which was a lie Wasn`t their fault b/c this company n another are linked the other company cannot see their unit inventory list.