Everything was great.
Karen H.
Customer Reviews for Evans Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The vehicle was left on an empty tank and the exhaust pipe was a bit hanging could of cause a tired to blow on the road and I had traveled a long way.
Mireya H.we reserved a truck 2 weeks ahead of time, Thursday before we were to pick up the truck, was told by the person working that we were good to go., went back to get the truck we ordered and was told that there was no truck there.The person that was at the office was not interested in the fact that there was no truck, we asked as to why they did not send someone to get a truck and bring it to the location we requested to pick up from was told there was no driver to bring it to the requested location , we were told to call the 800 number Then we had to drive to a different location to get a truck which was 25-30 miles 1 way. why did we make a reservation if you could not honor the reservation. we should not had to drive additional miles to get the truck we ordered. very poor customer services. my mother who is 85 and recently lost her husband on July 3rd. she was so upset about the way that she was treated with our experience.
Rick S.Very pleased
MARY S.The location was not open when I went to deliver because of COVID. Several of the questions do not apply to me for those reasons.
Cassandra L.When I got there it was closed.and they said it would close at 3 and it was 2:45
michelle S.Everyone there was very helpful and friendly. Would for sure use this location again.
Susan F.