Customer Reviews for Exprezo

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Exprezo

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Esther M. on

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Receiving agent was cordial and gave us good service.

Adrea T. on

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Customer did not leave a comment.

Maceo W. on

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Too expensive the price I was told was way more than what was charged on my card very unsatisfied customer and the truck did not have a railing or a dolly some of my furniture broke because of that I’m so upset

Melville P. on

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Customer did not leave a comment.

Charliene W. on

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DO NOT RENT FROM THEM. THEY WILL CALL THE POLICE ON YOU AND HAVE YOU ARRESTED FOR NO REASON AND THEN STILL CHARGE YOUR CARD. DO NOT RENT THEY ARE UNPROFESSIONAL AS FUCK!!! NO CALL NO NOTHING

Adam S. on

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The appliance dolly was broken and unusable. I was told I would get a credit for it, but did not.

Tatyanna T. on

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Customer did not leave a comment.

Earl B. on

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Byron L. on

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Andrew cary S. on

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They listed that I was leaving with 1/4 of a tank of gas. Luckily I checked it. It was. only 1/8th of a tank. If I wouldn't have noticed this, I would have had to have paid for another 1/8th of a tank. They didn't seem to take this error seriously. They should, Customers get very upset if they are being charged for gas they did not use. Also, it is so much more fair to send a truck full of gas and have it retuned full instead of playing this game where you need to fill it up to a certain level of gas but you have no idea. how much you have to put in so you always are paying to make sure that it is over filled. What a screwed up and unfair system that is.

Troy M. on

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The cashier girl was friendly and professional. The gentleman finished the transaction in an expedited manor. The return was quick ,fast, simple, easy and effecient. I would Definitely go here again for my next rental.

Recarldo B. on

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George M. on

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Valerie C. on

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Staff was fast and efficient.

Marybeth M. on

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The van was dirty when I picked it up and I am being charged for the cleaning. I hope this gets resolved!

Jessica W. on

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Customer did not leave a comment.

Joanne R. on

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The location has too much going on it's a gas station convenience store restaurant and uhaul and all done with one computer and one register/ credit card machine at one window. The cabin of the truck was roach infested and smelled like urine. The dolly was bent and unsuitable for use and there was no lock to secure our belongings in the box. Due to this we really had to hustle and be overly vigilant in case of any thieves as we moved into a complex with several multi story apartment buildings and hundreds of units and also to avoid the roaches making themselves at home in our things - so no one could take a rest until we were 100% done. The advice I have is common sense, clean the truck interiors and use pest control to avoid customers with no pests getting the previous customer's pests.

Francisco R. on

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Great customer service!!!

George R. on

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Customer did not leave a comment.

Yuklin S. on

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no English speaking

Michael H. on

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Very fast and simple

George R. on

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Customer did not leave a comment.

Toney W. on

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Anetra H. on

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I had a few issues with the reservation but I spoke with Kevin over the phone who gave me excellent customer service and he handled everything.

Mary B. on

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Customer did not leave a comment.

George R. on

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CALVIN A. on

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Customer did not leave a comment.

George R. on

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George R. on

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George R. on

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courtney R. on

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spray for bugs and make sure the person who renting clean the truck cabin and the back.. when i rented the van every thing was great. the next three day i rented the truck because cant they say i cant rent the van out with cash. so i told them i cant use my card because them as in uhaul still have not returned my money in my account.it seem like i rented for$ 300 plus but they never explained it will return the funds in 7 days..

Marilyn S. on

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Customer did not leave a comment.

Daniel V. on

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Customer did not leave a comment.