Customer Reviews for Eymer Supply Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Eymer Supply Inc

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david W. on

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Jacqueline W. on

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David R. on

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I confirmed a 10:30 appointment and was unable to leave this place for an hour and a half. "Brenda took off to conduct her own business at my expense. Even when she learned she had ignored notification from U-Haul 5 minutes after leaving, she let me stand at their counter for an hour and a half, then flipped the script saying I was rude. I was basically held hostage as I had to have that trailer that day. Traveled an hour and 50 minutes to pick up and had a 12 noon appointment with a charity to pick up my late father's furniture. Luckily they circled back. Worst experience possible.

Edward C. on

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Deborahkathlyn T. on

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Shanaisse K. on

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I spoke with a representative the day before about the "flat rate" of $75 with "unlimited miles" and also the rep said I could do a split payment with my card and cash and the $100 deposit would be waived. I got to the location to pick the truck up and a split payment couldn't be done so thank goodness I had extra cash on me to make deposit and on my receipt from the previous day when I ordered the truck it said I had a 20' truck with the safe movers insurance. It came to a total of $197 after all was said and done. It went from $45.95 when I ordered it on the app to almost $200 with deposit. I couldn't believe how badly I had been misinformed. The representative from uhaul never explained any of that to me. And lied about the deposit. I'll probably never use uhaul services again. When I dropped the truck off i only received $95 back from them instead of $100 because I went over a few miles bc apparently I was only given 76 pre miles not unlimited so I was charged $0.40 thereafter those 76 miles. If I didn't have to drive all the way out to Prescott from Hale to get the truck I wouldn't have went over any miles. It was just another attempt for uhual to take your money in which they succeeded.

Debra D. on

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Nothing! They were great!! Thankyou!

Daniel M. on

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Kimberly S. on

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Fred S. on

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Very supportive of the entire process. Great experience!

danny K. on

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Michael S. on

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LOUIS D. on

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Renee B. on

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Andrea B. on

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Aaron was great!

DUANE L. on

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Rick H. on

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Faron W. on

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Teresa K. on

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The locking mechanism was a little off so it was a bit difficult to maneuver.

DANIEL M. on

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bryan S. on

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Kellee D. on

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We could not access the self check in. This occurred on Nov. 15,16 & 17, 2018. We had 2 trucks rented. We called the Detroit area office and Maria n Austin were very patient with trying to help with the self check in process. We never got past entering my email address. That is the first step after you click on "Ready to pick up your truck". Everytime we got to that step the response from U Haul was the same, "there was a problem on our end and we've made a log of it and we are fixing the problem, please try back in a few minutes". We tried that for two hours on Thursday from 4-6pm, on Friday from 9-11am and again Saturday morning with no success. We had to travel to two different locations to pick up our rental trucks. Sniders Car Care, where we rented the trucks were closed Th, Fr & Sat. As if moving isn't stressful enough, this added insult to injury. My elderly parents, whom we were moving, 200 miles, were put to tears as they had people waiting at their home to help pack the trucks. We had to drive many additional miles to get the trucks, which dampened our schedule. On Saturday I spoke with Angie (manager) at the Detroit area office. I won't get into details but her customer service skills could use a freshening up. On Sunday morning, as the truck was loaded from the night before, I put in the key to find the battery was dead. We checked everything to see if something had been left on overnight and to no avail, there wasn't. Pulled the key out and the starter was stuck. OMG, what more was coming our way?!?! Overall, not sure if I or my family would consider using this company in the future.

Richard S. on

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Jim M. on

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Equipment was dirty, sandy. Ratchets had sand in them and were binding. Tires are worn, I had some concern, but they worked ok.

Gerald R. on

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paul S. on

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Larry M. on

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glass needed to be cleaned from past rental (lots of bug splatter on windshield) interior needed a general cleaning from pass user.

RUSSELL S. on

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Rick T. on

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teri K. on

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