Customer Reviews for EZ Car Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of EZ Car Care

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Michella W. on

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Don't need to be improved

james G. on

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Customer did not leave a comment.

PPG LLC F. on

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Dropped off after hours. There was no clear instruction for where to park and what to do with the key, so we put it in the only drop box that we could find. This location is not very well lit at night

Sheri J. on

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Limited parking, felt a bit unsafe taking pics during the return process.

Netasha M. on

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WAYNE B. on

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Taylor G. on

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MICHELLE S. on

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Everyone was so nice and helpful....I would go back in a heart beat!!!

BRYAN M. on

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Richard H. on

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HOWARD N. on

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sonia A. on

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MIKE M. on

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Sharon W. on

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jiles R. on

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Julie E. on

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They overcharged my credit card way over and I can't get a response from them

sherry R. on

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Joseph C. on

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CLAUDE B. on

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NANCY S. on

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JAMES H. on

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Gwendolyn P. on

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Not if the trucks aren’t serviced and drives decent. Driving conditions weren’t the safest with the truck seeming to need servicing for jerking while driving and ailing up when stopping

Josalyn L. on

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Fast, friendly, and quick. I was in and out it was great.

Sharon S. on

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Jamie D. on

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Not in reference to the uhaul place but I was charged for an extra day. When I was looking over renting a uhaul I wasn't made aware by Uhaul that the truck had to be dropped off at a specific time. I read on the uhaul page that the truck was due back before the close of the day for the chosen place of return or a $20 charge would be added. I was charged for a whole other day as well as for insurance for the extra day. I would have had it back on time had I known.

Karl R. on

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The customer service was fantastic and amazing. Awesome employee

Heather B. on

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Carolyn M. on

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charlie F. on

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Jeffrey B. on

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parka T. on

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doris B. on

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JAMES A. on

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Glenda R. on

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Nothing, you are the best in town. Your trucks are clean and the service is alway great. I trust coming to this location way better than the last place I went to.

robert H. on

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U-Haul should have the fuel on full when you pickup and require you to bring it back on full. That way you only pay for the fuel you use. Currently you are required to return with at least 1/4 tank I rented with 1/4 and returned with 3/8. Not knowing fuel consumption rate impossible to know how much to put in costing me more for move than it should have.

Claudia D. on

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Will you please stop using my name to rent uhaul because I did not rent any of your vehicles. I am going to report it to the police.

milton H. on

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peter C. on

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The people at EZ were courteous and responsive. They worked with me to get what I needed, for a good price, and fast! I definitely will return to, and recommend this dealer!

JOYCE B. on

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Keep your wonderful U Haul Family happy, concerned about. customer care, I truly appreciate being taken care of the smallest items while picking my truck up for my delivery. Way to go front staff on Dabney Road, Henderson, NC you are the best of the rest keep it moving forward...

Elizabeth B. on

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charles Z. on

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lindsay M. on

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The service lady was very friendly and helpful. That is the most important thing I look for.

Travis C. on

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Joe H. on

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mary W. on

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I feel that my experience was great. And it is nothing to improve

Deborah L. on

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John B. on

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Easy to find and get in and out, pleasant people.

julian J. on

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Nothing really. Truck ran great. I wanted to keep it longer to cruise around ??

amber W. on

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Duncan P. on

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Excellent service. Friendly lady in the reception area who took care of everything very quickly and efficiently. The truck was quite clean and everything was very easy.

Tammy G. on

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erin W. on

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I run a Non-profit FIRST robotic team for the high school, it was nice to just walk in get the trailer that I needed to go pick up our equipment and then drop it off with no problems.

TED W. on

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Always great , thanks !

TED W. on

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Perfect again . Quick and FRIENDLY check in . The Best ! thanks, Ted Wheeler

Todd P. on

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Dwan A. on

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The customer service could be much better.

Jeffrey F. on

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mike R. on

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Anthony F. on

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Very clean equipment

ashley N. on

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john S. on

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JOHN C. on

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$1 per mile!? I know it's the same everywhere.

herbert H. on

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It's all good !!! Friendly helpful person.

rhonda M. on

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Ray H. on

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kizzy B. on

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Fast/Nice/courteous/Great customer service/smiled often????

Larry R. on

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TED W. on

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Always ready , quick and pleasant to deal with !!!

ROYALL H. on

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Uhaul needs to be more transparent with charges up front.

Jerry A. on

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The young lady that helped me was very kind and professional. She did an awesome job!

Millard W. on

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Charlene S. on

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We had to hookup ourself and the door was very hard to open and close. It was an over head door. The lady inside was very nice , but never came out to inspect the trailer or help hookup.

thomas B. on

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I did not rent a Uhaul from this location and do not appreciate the spam email.

DAVID H. on

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KATINA S. on

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Took money from my card without my permission. I will never rent another truck from uhaul again and I will go on Yelp to give a bad review uhaul are thieves!!!!!!!!!

Gary H. on

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Scott B. on

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Very friendly and helpful. I would use again.

Donna W. on

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Great customer service.

Arthur M. on

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Everyone I dealt with at EZ Car Care were friendly and knowledgeable. They made me feel like a special customer.

Wanda K. on

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Make sure a phone call is made to ensure customer is aware that there was a problem.

TED W. on

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Best location I have ever done business with. Always friendly , fast and very professional ! Thank you

Debbie S. on

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David P. on

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charlene W. on

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LARRY W. on

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Ronald B. on

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Vickie J. on

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James W. on

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Was hard to find more direction and signs needed

AMANDA T. on

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Thomas R. on

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Jewel J. on

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Stephen L. on

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TANYA L. on

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Great location. Reliable and friendly.

denise H. on

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GLENDA R. on

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pamela J. on

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Andre D. on

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I wasn’t happy with paying for mileage that I didn’t use. Then I was charged an extra 30 dllrs because the gas tank was 1/8 lower than when I first rented the truck! So Technically I was charged an extra 60 dllrs for the service. I’m not very happy about that.

FRANZ L. on

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Thanks

Joseph G. on

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I asked for a utility trailer and had to settle for a cargo. The items that I had to move were over 6 feet and had to be laid down.

Waydia L. on

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This vehicle had a cracked windshield and squeaking wipers that made driving challenging. We only saw the crack when we went to drive it as it was not examined with us. Additionally we returned the vehicle a day late and were charged for 4 days instead of 2. When I tried to seek clarification, the agent abruptly ended the call. The agent claims the location closed at 1: 30 on Saturday and they checked it when they got it this morning.