Customer Reviews for EZ Car Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of EZ Car Care

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Pamela N.
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Was at location 30 minutes prior to close. Business was closed. Called both telephone contact numbers for the business, no answer no voice mail. Had to call corporate and provide pictures of location and equipment to ensure it was checked in appropriately. Upon review of this location, I am not the I my customer who had problems with the business being open and lack of availability to contact anyone. I highly suggest relocation of franchise to someone who will provide customer service.

RICHARD S.
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This place is an example of why I think of uhaul for all my towing and moving needs.....they go the extra mile.....every time

Darrell C.
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Customer did not leave a comment.

CHRISTOPHER H.
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This particular time my truck was a little dirty. Just needed to be wiped down on the inside. I don't know if somebody had just bought it back or what. This has never happened before and it's not going to keep me from coming back. Also I'm just concerned because of covid-19.

Emily H.
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Right turn signal didn't work and fender was dented.

CHRISTOPHER W.
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Thank for your services

brandy H.
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Customer did not leave a comment.

Nikkyia C.
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Customer did not leave a comment.

danny T.
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Customer did not leave a comment.

Kevin F.
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herbert H.
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it was all good for me.no problems. everybody courteous and friendly. i would recommend and use again. thank you

LLOYD P.
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Customer did not leave a comment.

Brian W.
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Sherry P.
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Customer did not leave a comment.

Christina K.
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I am very satisfied very professional staff.

Ilona D.
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Customer did not leave a comment.

Gregory H.
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Mary F.
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Very nice rental lady and the process went quickly. Thank you

Rose C.
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Customer did not leave a comment.

John K.
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Eddy E.
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Customer did not leave a comment.

annette B.
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My u-Haul it had a hole in the top of it got my furniture wet I was only giving $10 off I only used it for 7 miles but think I should have gotten it free with all the wet furniture

OTIS P.
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Everything was just right.

EMMITT T.
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Customer did not leave a comment.

LISA B.
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I had a great experience. Very easy process and friendly employee.

Jaymes K.
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Customer did not leave a comment.

charles B.
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It was all good.

jesus P.
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Customer did not leave a comment.

teresa W.
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To improve: make it a 1-way drop off. I was stuck in a situation that caused me to be in need of your services. I was 1 1/2 hrs away from home; but because they didn't have a 1-way drop off I had to bother someone else again to help me get the vehicle back to it's original destination which was extremely tiring for the both of us. Other than that I was well pleased! The staff that processed me was awesome!!!

Carol T.
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I would not recommend this location for trailer rental. The place they have the trailers parked in on a hill. It makes it very difficult to hook up and disconnect. A 6 x 12 trailer was almost impossible to deal with. The hill goes downhill toward your vehicle. The people were very nice. My complaint is only geography. If the trailers were moved to a different spot, it would be better.

Vassie M.
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Customer did not leave a comment.

Philip L.
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Transmission was very sluggish, stayed in 1st or 2nd very long had took my foot off the gas in order to get it into 3rd gear. Gas mileage suffered. Also why a few weeks ago I rented a 26 foot truck and the mileage charge was .89 now 15 foot is $1.19? Why?

SHELTON A.
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Nice friendly u haul dealers

Chris H.
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Customer did not leave a comment.

Michelle M.
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Customer did not leave a comment.

Glenda R.
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Customer did not leave a comment.

INDIRA R.
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Ok I was charged extra for rental a extra 9.57 in tax and also for a environmental fee I was charged a dollar when there was nothing left in the vehicle my bill was 96.38 and only had it one one day y'all need to figure out if people only rent for one day should be a different price set up please I would like to hear back my email is marcusm1207@gmail.com

Markei A.
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Customer did not leave a comment.

Laketha K.
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wonderful people who help me awesome service

Vito V.
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Make sure the local agents are responsible businessmen that do not promise the customer to be there even on a holiday and not even bother to show up or answer the phone when the customer arrives at the location, and no one is present in the office which is closed and they refuse to answer the phone or call back to explain to the customer what is going on!

Caleb A.
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Customer did not leave a comment.

john H.
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Customer did not leave a comment.

Kenny E.
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Very good vehicle

ANDREW G.
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Great ez pu, n equipment ready to go

Blake M.
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Both ratchet assembly for the front wheel tie downs were Very hard to use. They were rusted and did not want to turn. When I went to unload, the left side took way more effort to get it to release then it should have. I thought I was going to have to cut the strap to get my car unloaded.

Morrisha W.
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Customer did not leave a comment.

TIM S.
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Service was the best UHaul ever for me.

MARK H.
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The check in process was very easy the night drop was very difficult? Took me half an hour just to keep getting to the add a photo function (never completed the process) the site froze? I dont think I will do this end of it again I will wait till office opens

david C.
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Customer did not leave a comment.

ANGELA D.
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SANDRA T.
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Kind and professional service; equipment clean and reliable

agnes N.
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Continue your great customer service!

ANNA G.
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I liked my experience with car care in Henderson North Carolina was able to get what I need it went to palace on old norlina road and no one was there .thank you Car Care in Henderson North Carolina

Peketa L.
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Customer did not leave a comment.

tim M.
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Very nice person to deal with.

Mary Y.
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Great customer service!

Michella W.
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Don't need to be improved

james G.
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Customer did not leave a comment.

PPG LLC F.
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Dropped off after hours. There was no clear instruction for where to park and what to do with the key, so we put it in the only drop box that we could find. This location is not very well lit at night

Sheri J.
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Limited parking, felt a bit unsafe taking pics during the return process.

Netasha M.
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Customer did not leave a comment.

WAYNE B.
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Taylor G.
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MICHELLE S.
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Everyone was so nice and helpful....I would go back in a heart beat!!!

BRYAN M.
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Customer did not leave a comment.

Richard H.
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HOWARD N.
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sonia A.
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MIKE M.
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Sharon W.
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jiles R.
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Julie E.
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They overcharged my credit card way over and I can't get a response from them

sherry R.
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Customer did not leave a comment.

Joseph C.
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Customer did not leave a comment.

CLAUDE B.
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Customer did not leave a comment.

NANCY S.
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Customer did not leave a comment.

JAMES H.
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Customer did not leave a comment.

Gwendolyn P.
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Not if the trucks aren't serviced and drives decent. Driving conditions weren't the safest with the truck seeming to need servicing for jerking while driving and ailing up when stopping

Josalyn L.
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Fast, friendly, and quick. I was in and out it was great.

Sharon S.
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Customer did not leave a comment.

Jamie D.
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Not in reference to the uhaul place but I was charged for an extra day. When I was looking over renting a uhaul I wasn't made aware by Uhaul that the truck had to be dropped off at a specific time. I read on the uhaul page that the truck was due back before the close of the day for the chosen place of return or a $20 charge would be added. I was charged for a whole other day as well as for insurance for the extra day. I would have had it back on time had I known.

Karl R.
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The customer service was fantastic and amazing. Awesome employee

Heather B.
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Customer did not leave a comment.

Carolyn M.
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Customer did not leave a comment.

charlie F.
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Customer did not leave a comment.

Jeffrey B.
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Customer did not leave a comment.

parka T.
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Customer did not leave a comment.

doris B.
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Customer did not leave a comment.

JAMES A.
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Customer did not leave a comment.

Glenda R.
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Nothing, you are the best in town. Your trucks are clean and the service is alway great. I trust coming to this location way better than the last place I went to.

robert H.
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U-Haul should have the fuel on full when you pickup and require you to bring it back on full. That way you only pay for the fuel you use. Currently you are required to return with at least 1/4 tank I rented with 1/4 and returned with 3/8. Not knowing fuel consumption rate impossible to know how much to put in costing me more for move than it should have.

Claudia D.
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Will you please stop using my name to rent uhaul because I did not rent any of your vehicles. I am going to report it to the police.

milton H.
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Customer did not leave a comment.

peter C.
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The people at EZ were courteous and responsive. They worked with me to get what I needed, for a good price, and fast! I definitely will return to, and recommend this dealer!

JOYCE B.
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Keep your wonderful U Haul Family happy, concerned about. customer care, I truly appreciate being taken care of the smallest items while picking my truck up for my delivery. Way to go front staff on Dabney Road, Henderson, NC you are the best of the rest keep it moving forward...

Elizabeth B.
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Customer did not leave a comment.

charles Z.
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Customer did not leave a comment.

lindsay M.
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The service lady was very friendly and helpful. That is the most important thing I look for.

Travis C.
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Customer did not leave a comment.

Joe H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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