Customer Reviews for EZ Lock Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of EZ Lock Storage LLC

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Richard L.
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Customer did not leave a comment.

Andre T.
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First we were suppose to pick up our rental on Friday at 12 noon. They kept texting backing up the time. When we showed up at 4:30pm on Friday, they did not have our rental and said 'come back tomorrow and we might have it'. Made arrangements to drive the next day one hour away to get another trailer. My family was put in danger because a man on a 4 wheeler in a shell parking lot rented us a trailer and left. The trailer was broken (cross threaded latch). Not even a mile down the road the trailer came off the car. By the grace of God, we verified off the road and the trailer hit the back of the car. We called the guy and he said call roadside assistance. It was 9am in the morning. 4pm they sent a person to help us. Then we had to drive another hour to get the third trailer. NIGHT MARE and charged my card twice.

Kenneth R.
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Very easy to rent and pick up. Very courteous and reliable! Thank you!

Keoaklann J.
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I will not rent from this location again.

Monique F.
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Ryan did a great job explaining everything. Super friendly.

WILLIAM H.
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Owner is very nice and very helpful!!

Craig M.
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Customer did not leave a comment.

LIONEL B.
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Customer did not leave a comment.

Tim I.
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Customer did not leave a comment.

Mark G.
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The owner of this location, Mr. Foti, was very friendly and easy to deal with. He helped me pick out the right thing to do the job I needed and showed me how to work the equipment.

Christine B.
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I arrived a little before my scheduled time of 9:30. No one was on site and there were no trucks on site. I called UHaul and learned that my truck was dispatched to someone else before I had arrived. I had reserved this truck since October 8th for a move date of November 1st. I had to make a trip to New Iberia for a truck, which was out of my way and pushed my move back.

Charles W.
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Customer did not leave a comment.

Pheth L.
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Customer did not leave a comment.

thomas H.
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Jody C.
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Did not have everything we ordered. No dollies or enough moving pads. Other than that it was great

Tiffany B.
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Nothing. Ryan was great!

JIM M.
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Nice people, very friendly, and good customer service.

rose S.
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Customer did not leave a comment.

LEE H.
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Customer did not leave a comment.

alexis P.
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Mark G.
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Great, friendly service and easy to get everything organized.

Paisley M.
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Customer did not leave a comment.

Martin R.
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MICHAEL T.
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I have rented from U-Haul for many many years. I am upset & disappointed that I had to drive 45 minuets out of my way to & from a location between St. Martinville & Parks to pick up this trailer instead of five minutes to a location about two miles from my home. I called & made a reservation for this trailer far enough in advance of pick up that I should have not been required to drive that far. This was uncalled for in my opinion!

Danny O.
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Customer did not leave a comment.

Darryl W.
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Customer did not leave a comment.

J Ross C.
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CHAD N.
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Errol G.
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Elizabeth L.
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JOEY S.
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Excellent service, i called at the last minute for a truck and Mr Foti made it available that day. He was very professional and I would recommend them any time. Thanks Ezlock storage for making my move so much easier.

CLAY L.
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Customer did not leave a comment.

janesha H.
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Customer did not leave a comment.

Catherine T.
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Yes I like using uhaul and everything was on point

DARRYL P.
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Mr. Foti was extremely helpful with the rental.

Valeen H.
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Very friendly and professional..I would recommend this location to everyone I know! #GreatExperience ?????

Chancelly J.
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I highly recommend using this location for all uhaul services. The owner was very welcoming and caring. He made me feel great. I will definitely do business at this location again.

Kaye F.
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Very convenient to drop off without any hassle

Thomas H.
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The man at this location was amazing! We had a terrible day thus far, but he turned everything around and got us set up and on our way. We would certainly use EZ Lock Storage again.

Dale W.
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Customer did not leave a comment.

Paul G.
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Customer did not leave a comment.

Brent L.
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Inform the customer that a trailor plug-(4 pole) adapter will be needed for trailor wire hook up. Most vehicles come with the 7 blade plug in from the factory.

AL T.
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Customer did not leave a comment.

TROY M.
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Customer did not leave a comment.

TERRY D.
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Rayn was very helpful

Amelia E.
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The gentleman that helped us was very helpful.

Noah G.
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Customer did not leave a comment.

Natasha E.
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Everything was amazing. Quick and easy pick up and drop off. Thanks so much to the guy in St. Martinville, he is really helpful and knew how to get me exactly what I needed. Would definitely use again. Thanks so much Uhaul. My family and I had a safe and easy trip moving our things from Louisiana to Texas because of your company. I am forever thankful! No hassle at all. You guys are the best. Be sure to tell the guy in St. Martinville he is truly amazing.

Chasiti B.
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Customer did not leave a comment.

Glenn C.
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Very professional and courteous and helpful to assist you with all your needs

Steven B.
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Nothing, the service was great at the pick-up location

Jonathan G.
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Nothing it was amazing

Denise M.
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Customer did not leave a comment.

Brady G.
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James K.
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connie G.
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CEDRIC C.
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gordon R.
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PERRY T.
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Charles P.
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Stephanie F.
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Clyde B.
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KIM R.
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JESSICA D.
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The owner was great. He had the truck ready & it only took 10 minutes to do the paperwork & leave the facility. Best experience I have ever had renting a uhaul & I have used your company multiple times

JAMES R.
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Customer did not leave a comment.

Phillip D.
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Mr. Foti was very pleasant to deal with. Philip

JAMES H.
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The best cudtomer service i think i have ever experienced. The man was very helpful and very polite.

Leslie T.
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Customer did not leave a comment.

SAMUEL O.
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Customer did not leave a comment.

anthony T.
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Make more locations like the one I visited.

CRAIG F.
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There should be more location,like this one. Service was great,and I felt my needs were met above and beyond..

GEOFFREY A.
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Customer did not leave a comment.

KWANA W.
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Customer did not leave a comment.

JENNIFER J.
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Customer did not leave a comment.

MICHELLE B.
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WALLACE B.
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Great place to rent from very nice person gave safety tip and went over equipment

MARLENE R.
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Customer did not leave a comment.

Darrell S.
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Customer did not leave a comment.

Miechea J.
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JEREMY B.
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Great friendly service, easy to access location and an overall great process

Terry D.
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Customer did not leave a comment.

RUSTY R.
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Customer did not leave a comment.

REGINALD M.
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Great friendly small town customer service Give the location more equipment for customers

JOE R.
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Great and friendly service! Would definitely recommend and use again! Thanks

KELLI K.
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Customer did not leave a comment.

SUZETTE B.
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Customer did not leave a comment.

Gilbert C.
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The office is not easy to find. Better signage would be good.

SHALANA B.
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Nothing at all..Mr.Ryan is a very nice man, I would highly recommend this his services to anyone!

JULIE M.
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I requested to pick up in new Iberian la but I had to travel to st martinville to pick up the truck. I think the truck should be brought to the location you requested.

MILES D.
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Nothing! It was simple and Ryan was great handling the rental.

ALBERT D.
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Customer did not leave a comment.

Terry D.
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very good!!!!!!!!!

JEROME L.
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Nothing, everything was great!

Perry J.
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Nothing. Very professional.

TAMMY M.
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I was told that ALL locations would be closed on Labor day and so my return day was on 9/3/13 even though we were finished with it on Labor day. because of this we had to pay an extra day of insurance for $15. I am very angry because of this. I followed directions that was on my paperwork and I received a penalty because of it! I would like to be refunded my $15!

Whitney M.
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Services was great and so was the customer service!!

TROY B.
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Service was excellent for our pickup. Very helpful and courteous.

KEVIN B.
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The location was rather well out of the way for a pick-up. I would look to other companies before renting again. I had requested a place which was right next to my location and it stated on your website there was availability.

KAREN J.
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I did not meet the owner of this location in person but he did call me about returning the turck. He was very nice and I explained to him that my husband worked for the railroad and I never know when he will return home and he told me not to worry that after we got the truck unloaded we couold return the truck at anytime even if it was at midnight. We were stressed about that but he told me not to worry that when we returned the truck he had a key drop off box, that he lived on location and that he had security camera's so he would know when we returned the truck and that his location was safe. Again, he too was very nice, kind and professional.

ELSIE G.
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It was very workable, pleasant experience.

No reviews have been submitted for this location.

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