Excellent customer service
Jesus G
Customer Reviews for AD Power Fuel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
She didn't understand we were turning in the rental truck because she spoke Spanish and I didn't know Spanish and she was right about to close and I was trying to let her know I was turning in a U-Haul and it was really difficult trying to understand
Shelly CDo not rent from this location, in fact uhaul should stop letting them rent out trucks.
Ricardo HThe only saving grace was the customer support staff, Kimba. If it weren’t for her, I don’t know what we would have done. First truck had engine problems and we had to get a second truck. We had to wait more than an hour for the gentleman who releases the trucks to arrive at the location, even though it was an hour past the hour they were supposed to open. And our return truck location was 12 miles away from our drop off location. Clearly, there were other locations closer that we could’ve dropped the truck off at. Again kudos to Kimba she was amazing. You better give her a raise.!
Jean HThe person who attended us was very kind and professional. Thanks,
Carlos JHad to wait 10 min . Cashier didn't know how to complete transaction. Store was hot. Felt over charged and worste ever.
Queen S