Customer Reviews for Fairy Ring Farm
(U-Haul Neighborhood Dealer)

14 reviews

3567 Spencer Rd   Mount Sterling, KY 40353

(859) 274-0093

Location Hours

  • Mon-Sun: 9 am - 5 pm
Special Operating Hours
  • 12/4/2021: Closed
  • 12/6/2021: Closed

Services at this Location:

Contact Us

(859) 274-0093

3567 Spencer Rd
Mount Sterling, KY 40353

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 5 pm
Special Operating Hours
  • 12/4/2021: Closed
  • 12/6/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Dan W. 
Rating:
5.0

The guy was super friendly and I would recommend him to anyone

Jamie M. 
Rating:
3.0

Customer did not leave a comment.

jammie F. 
Rating:
3.0

Called on the phone and gave me the in town rate of $20 and when I arrived told me the actual rate was $100. The Wi-Fi was also terrible so it took 20 minutes to get the keys.

Alex H. 
Rating:
5.0

I think this particular agent was the most helpful and compassionate I have ever dealt with. I've rented trucks before from U-Haaul in the past and for the most part I have been treated with respect. My last experience was at a location in Jeffersonville, KY, and it was just awful! The agent told me that they no longer had dollies, and made us stand around for over an hour and a half. The deal is usually, when you return the truck you put the same amount of gas that was in it was hen you picked it up. We filled the tank and this agent charged us for gas again! I called U-haul to to report how we were treated. They made it right! Thank you U-Haul!!

Kimberly B. 
Rating:
3.0

I spent almost an hour entering all my information before arriving but your system couldn't provide most of it to the rental agent! It cost me 30 minutes waiting.

James W. 
Rating:
3.0

There's not a whole lot you can do with a truck. It wasn't filthy and it took my household goods to Texas without incident. The man there at the U-Haul place was exemplary. I'd gladly deal with him any day. Couldn't ask for a nicer or more helpful guy.

Theone A. 
Rating:
3.0

Customer did not leave a comment.

Terri B. 
Rating:
5.0

Customer did not leave a comment.

Charles K. 
Rating:
5.0

Perfect experience

Brett B. 
Rating:
5.0

Customer did not leave a comment.

patrica R. 
Rating:
5.0

Everything was perfect. I was running late picking up the truck I was texted to make sure I was coming. And when I dropped the truck off I forgot the dolly and he waited for me to return with the dolly. He was very friendly, I would recommend

Christy W. 
Rating:
5.0

Customer did not leave a comment.

Danny G. 
Rating:
5.0

Customer did not leave a comment.

dana N. 
No reviews have been submitted for this location.

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