Dennis A.
Maybe a few more vehicles available at this location.
Customer Reviews for Faithfull Tire & Auto Service
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Faithfull Tire & Auto Service
JASON C.
This is a great shop and team. One of my better Uhaul experiences.
Mervin M.
Just as a forwarding & positive customer and U haul company relationship. IF the concept of the 1st 100kilometres were free of mileage, and still charging the actual daily rate would be a positive format of ensuring long term customer relationship. It is a small incentive for in city driving might be beneficial, and would also be effective networking from customer to customer, highlighting the savings an individual will get from U haul :)
ELISA H.
I did put a $60 deposit when I returned the trailer I never received my deposit back? I would like it back pleas. Thank you, Elisa Henney
Artak B.
I have been charged for more miles, this office overcharged me for 52 bucks. And was not returning my calls. I had photos and CSR in U-Haul main office helped me with the overcharge. I spent an hour on the phone, that is why you are getting a one-star rating, and if I would have the photos I would have been charged with an extra buck.
STEPHEN T.
Great people to work with. Very flexible pick up and drop off hours.
Orlando D.
When we arrived to pick up the truck the front wheel on the right is flat and I called Jay to tell him... he came but he left right away just telling just go to coop and put air in it... of course the our time is already running... when I booked the truck they already charge me 77.09 cad and after we used the truck and return it back they charge me again additional 20.47 cad... and I'm asking for computation how they arrived on that they haven't reply until now.
TREVOR T.
I've dealt with this dealer before and they've always been great. Helpful and polite, always willing to answer all your questions.
GAS P.
good dealer keep him
Tyler Z.
Clean the vehicle better. Trash in the cab and box.
Andre A.
There was a shortage of car haulers, I had to travel an Extra 1000 kilometers to return my rented unit
Tyrl K.
Just wanted to say that Jay at this location was very awesome to deal with and everything was organized and right on time ! This was the best Uhaul experience I have had, ever!
Bryan D.
Truck box was quite dirty. Needed to be swept out.
Leonard P.
They allowed me to drop off the auto transport early so I could offload the truck and even unhooked it for free without asking.
Jaimie S.
He gentleman I dealt with was very great and helpful. When I got out to the truck and tried to leave it was stuck on ice and the gentleman was more than willing to come out to help me get the truck out. This took a bit but we got it out with his help. The tires were smooth and had no traction and when driving it the uhaul would ideal high and would hesitate to pick up speed. I was not impressed with the truck but the service was wonderful at the pick up location.
MILAN P.
Rental location ok, no problem, back door cables/spring system locked up, truck was full of stuff and we could not close the back door last night. To be able to move, we had to use tools to manually disconnect this door and manually close it. It make it very difficult to open the door after, you need two people to open it. Sad thing is that at return, no compensation was offered, and theirs still needs to get resolved. Thank you, Milan
doris D.
The gentleman at the counter was excellent. Often in a 'male-dominated' industry, women are not treated equally nor with respect. This guy was courteous, helpful, smiling, and not condescending nor patronizing.
Robert S.
Website needs to identify, the EXACT location of the equipment. It only listed Preferred. (A J Salvage in this example) I had to go to a different location for the car dolly. Jay was very helpful.
carolyn H.
Cab of the truck was not cleaned out before we picked truck up.
Shana H.
Booked online, the business was not open that day due to a holiday, but the U-Haul online booking system did not reflect this. I called the U-Haul phone number and talk to a representative that told me the keys were in the truck, they were not anywhere to be found, got transferred to another person who told me the self check in is not an option at that location. Very inconvenient and wasted valuable moving time.
Denise S.
No real complaints.There was a small wear spot on the floor that I covered with a vinyl piece that had been left in the trailer.
TERRI P.
Worst moving company ever.... I'll never rent from these again!! I'm greatly appalled by the way I was treated. I'm joking!! I don't even know who got my email! I never ordered from there or never had I heard of this Terri....... please do your work and send conformation before illegally giving out private information to random people.
John K.
A clean interior would have made for a more comfortable drive The cargo area was not swept out- not clean, we had to clean it out before loading
TERRY G.
Fast. Friendly. Efficient.
andrew jeffery K.
After hours drop off very helpful.
GLENDA E.
Nothing. The customer service was great, quick and smooth.
DWAYNE M.
The customer service rep was easy and great to deal with.
Karen P.
The vehicle we needed was not available at the location closest to us. It would be nice to have the vehicle delivered to that location to reduce our fuel cost. Although, we were grateful for the extra free kilometers because of it. Customer service staff were friendly and helpful.
Emma S.
Easy to find very helpful staff everything was very smooth 5 stars
Allen R.
The wiring harness needs some work on the trailer. One bulb was out. Trsioer worled well.
Robert H.
Had to hook up and test trailer myself because dealer was too busy with other business.
Amber R.
No suitable parking area for U-Haul trailer or vans. Trailer was filthy and in poor condition.
Ngonidzashe K.
The guys were great. I had some problems with my account a few minutes before their closing time but they were patient with me until they completed my rental.
JOEL N.
Trailer was quite dirty inside and out. Last time I rented I had to clean it before returning. I washed it and returned it clean for them this time as well..... Would be nice to have trailers clean upon pickup.
Kerry P.
The staff member that served me was fantastic. Very helpful and professional. I will come back to this location when I need a trailer.
Murray H.
The customer service at Faithful was excellent, very accommodating and helpful.
Shirlene P.
Person working at the desk when we arrived was very personable and friendly.
David H.
the local office in Saskatoon was fantastic. other than the 1800 operator hanging up on me which I was trying to ask a simple question it was great
harley A.
The owner was very easy to deal with and extra helpful
Jerry F.
Excellent
Chantelle A.
Quick and easy with great customer service, reserved the truck for 3:00 at 2:30 arrived at 2:50 and within 5 minutes I was on the road. Excellent.
HEATHER W.
This outlet has become my favorite to rent U-Haul vehicles. They are very professional, cheerful and knowledgeable and the vehicles are always ready on time and clean. And always started with the heat/air conditioning on for my comfort.
GAS P.
THIS IS A GREAT DEALER FOR YOU LOOK AFTER HIM
Alexandra R.
My rating is reflective of me being charged for an extra day. It was refunded, but if I hadn't caught it you wouldn't have. Alexandra Ridge
Melanie K.
Great customer service at the location on 47th and Faithful! Would suggest that something be laid on the floor of the UHaul as it was VERY slippery with the snow from the footwear. Thanks!!!!!! This made moving affordable!
Tim P.
I would ask that you please let Jae & Dave at Faithful Tire know that they are by far the best location to rent from and we rent a lot of your equipment. They know how to look after there customers. 5- Star service Thank you again for the great service Dave & Jae Tim
KURT M.
The drop off point in Edson Alberta was a half assed operation. I dropped the trailer there on the same day as the rental, the gentlman there barely understood what I was saying and didn't have a clue how to enter my information opting to just write my name down on a scrap of paper. I got a call from uhaul some days later saying that I hadn't returned the trailer on time. The lady on the phone that called me seemed to understand that something had gone wrong and fully took my word for it that the trailer was returned on time and that I wouldn't be charged. She was extremely helpful and understanding. I will rent again because uhaul has the market in Canada completly cornered so that leaves little options when trucks or trailers are needed. In short the experience and the trailer was just as I had hoped. Other than the drop off points lack of organization.
LITTY J.
Customer service was awesome . Very helpful guys out there
MIKE K.
Fuel gauge reading pre trip was off but he corrected it.
Melanie L.
Kinda concerned that they contacted me and couldn't find my uhaul lol but over all great service
cynthia C.
Agent was totally on board with whole operation. Friendly and in tune with individual situations. Great guy.
George G.
The Uhaul official was very good. He explained every detail of how to handle the truck . He was very polite and accommodating. I will recommend people to do business with this location
Monte T.
The only concern I have is the high per kilometre rate. Over $60 of my just under $100 rental was for mileage. When you take tax and other fees into consideration, you see just how very high the kilometre charge is.
Glenn L.
I have worked in the automotive service industry for 30 years. These guys were great. I was given the same awesome service that I always give my customers. Well done.
Sashua K.
Faithful Tire employees were absolutely amazing! Super friendly, very helpful and extremely fast and quick service!
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