Customer Reviews for Family Autos
(U-Haul Neighborhood Dealer)

44 reviews

3806 Florence Blvd   Florence, AL 35634

(256) 664-4139

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 6/29/2022 - 7/6/2022: Closed

Services at this Location:

Contact Us

(256) 664-4139

3806 Florence Blvd
Florence, AL 35634

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 6/29/2022 - 7/6/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
5.0

Customer did not leave a comment.

Mark J. 
Rating:
5.0

Customer did not leave a comment.

Ken M. 
Rating:
4.0

Customer did not leave a comment.

Jeffery D. 
Rating:
5.0

Customer did not leave a comment.

Warren B. 
Rating:
4.0

I like the U-Haul dropbox method write down the mileage take a few pictures To have prove of no damage and the truck is clean then drop the keys in the dropbox and done!!!

WILLIAM L. 
Rating:
4.0

Customer did not leave a comment.

DENNIS P. 
Rating:
2.0

Customer did not leave a comment.

Wilbur H. 
Rating:
5.0

i was treated very well

Richard T. 
Rating:
5.0

Excellent service

Ron V. 
Rating:
5.0

Customer did not leave a comment.

Willie A. 
Rating:
5.0

Excellent

Ronald V. 
Rating:
5.0

This was a very good experience and would return any time

Richard T. 
Rating:
4.0

Because it was after hours the location was extremely dark making dropping off difficult

Richard M. 
Rating:
5.0

The gentleman was very kind and helpful to us. If we ever need to rent a uhaul again we will be going back to him!

John H. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
2.0

Nobody on site for the drop-off.

James W. 
Rating:
4.0

Customer did not leave a comment.

FRED G. 
Rating:
5.0

Great service! After we drove off forgetting that we had rented moving blankets, I called to see if we could just get a refund, but instead, the owner drove to another location to get the blankets and then drove them to our house!

Amy K. 
Rating:
5.0

Customer did not leave a comment.

eddie B. 
Rating:
5.0

Customer did not leave a comment.

richard T. 
Rating:
5.0

Customer did not leave a comment.

William I. 
Rating:
5.0

Customer did not leave a comment.

Ken M. 
Rating:
5.0

Super friendly and courtious people, Made me welcome

Samuel T. 
Rating:
5.0

The dealers in north Alabama were very helpful however the dealers I tried in the Deland Florida area don't care if they rent anything. Horrible experience

Rickey A. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
3.0

Customer did not leave a comment.

Debbie J. 
Rating:
5.0

Customer did not leave a comment.

richard T. 
Rating:
5.0

Customer did not leave a comment.

ROY B. 
Rating:
5.0

Very easy rental pick up and return.

Gregory S. 
Rating:
5.0

Family Auto took care of the paperwork where I didnt get the furniture pads to begin with...very friendly!!

NANCY W. 
Rating:
5.0

Customer did not leave a comment.

DANNY T. 
Rating:
3.0

Hello, after reviewing the receipt, I was charged for an extra day, I rented the truck around 11am on Saturday morning and had the truck back by 3am Sunday morning, I have pictures of the odometer at return as well as I should be on the business cameras bringing the truck back at 3am Sunday morning. Please help me resolve this charge as I did not have the truck for an extra day. I have filed a complaint with customer service.

MATT B. 
Rating:
5.0

I received great service from this location! Very friendly and had everything prepared on my arrival.

Lonita S. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Amy S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN K. 
Rating:
4.0

Customer did not leave a comment.

jim P. 
Rating:
4.0

Customer did not leave a comment.

Michael C. 
Rating:
3.0

Customer did not leave a comment.

ARIEL B. 
Rating:
5.0

N/A

Tiffany M. 
Rating:
3.0

Customer did not leave a comment.

Jeff A. 
Rating:
4.0

Customer did not leave a comment.

jeff M. 
No reviews have been submitted for this location.

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