Nothing everything was awesome es
dora e
Customer Reviews for Family Autos
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Family auto did a great job for our family. Would definitely recommend.
Jason Mbest ever renting uhaul
Richard TGreat job checking me in and out.
Jay KThe location didn’t have the furniture dolly or the TV boxes I ordered. Very frustrating.
Baron HNothing it was a wonderful experience. Thanks Mr . Thigpen.
HARRY AI like the U-Haul dropbox method write down the mileage take a few pictures To have prove of no damage and the truck is clean then drop the keys in the dropbox and done!!!
WILLIAM Li was treated very well
Richard TExcellent service
Ron VExcellent
Ronald VThis was a very good experience and would return any time
Richard TBecause it was after hours the location was extremely dark making dropping off difficult
Richard MThe gentleman was very kind and helpful to us. If we ever need to rent a uhaul again we will be going back to him!
John HNobody on site for the drop-off.
James WGreat service! After we drove off forgetting that we had rented moving blankets, I called to see if we could just get a refund, but instead, the owner drove to another location to get the blankets and then drove them to our house!
Amy KSuper friendly and courtious people, Made me welcome
Samuel TThe dealers in north Alabama were very helpful however the dealers I tried in the Deland Florida area don’t care if they rent anything. Horrible experience
Rickey AVery easy rental pick up and return.
Gregory SFamily Auto took care of the paperwork where I didnt get the furniture pads to begin with...very friendly!!
NANCY WHello, after reviewing the receipt, I was charged for an extra day, I rented the truck around 11am on Saturday morning and had the truck back by 3am Sunday morning, I have pictures of the odometer at return as well as I should be on the business cameras bringing the truck back at 3am Sunday morning. Please help me resolve this charge as I did not have the truck for an extra day. I have filed a complaint with customer service.
MATT BI received great service from this location! Very friendly and had everything prepared on my arrival.
Lonita SN/A
Tiffany M