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stephine H.
Customer Reviews for Family Bowling Center Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I didn't catch the gentleman's name but he's very nice and friendly. This is my second time interacting with him at this site. I'd definitely go back again!
Janiece M.Key for ignition did not work in door lock. & key attached to ring did not work for padlock.
Paul G.Very nice and helpful, even though very busy.
Rob A.We have had several positive experiences with this participating location.
Gloria G.Dropped vehicle off at 11:00 a.m. and checked it in, didn't receive final invoice until the next day at noon after I called the 1-800 number once the night I dropped off and noon the next day.
Charles P.No
Kim S.Friendly, courteous and the check out and check in went quickly.
Michael D.Very friendly individual that I worked with. Thanks
Chris F.I would highly recommend the team at the Family Bowl in Fort Dodge. Great people.
Daniel G.Very personable and polite.
Michael D.I would definitely use this location again and suggest to others to use it. It was convenient and the customer service was great!
Jan M.Used this location several times and always a positive experience.
Ryan R.Nice, personable conversation.
Jeremy S.Randy is always a pleasure to work with and goes out of his way to make my rental experience enjoyable.
chris W.They were closed for the holiday!
craig R.Great customer service made you feel welcomed
yajaira P.number and label parking spots
Justin P.Great as always, great staff at the Ft Dodge site.
DOUGLAS S.This place was very good to return to. They were not happy with seeing how poorly the equiment was maintained yet sent out on a trip
Desiree S.Make sure u explain all charges before u rent anything make sure u fix the air conditioner and make sure the mirrors are tight
Shanna C.Always good to work with
Alex L.So helpful and friendly.
regina D.Keep your staff happy. They were excellent!!!
Angela A.The trailer tags are expired. Was a little nervous pulling something that expired in February. Especially going out of town with it.
BRIANNE M.The owner has been fantastic to work with. Really appreciate all his help.
Julie H.Easy to find and staff was professional,knowledgeable and helpful
john S.Convenient location for pickup and drop off. Friendly and courteous personnel. Rented twice within a week and if the need arises, will rent again.
Syra I.I was charged when I did not take the trailer. The plug was missing something so we could not use it. The lights would not work. I was told it was being canceled. Now I'm charged.
JAMIE C.Not sure. The process is handled so well start to finish. the gentleman I work with is efficient and exceptional.
stuart C.This is the third time I've rented Haul products from the Family Bowling Center in Fort Dodge. Each time I received prompt service, a full explanation before my trip, and everything was clear and ready to go. I've had excellent customer service from the staff at this location.
Randall B.Excellent customer service as always!
Rebecca A.Even though we dropped off the truck after-hours, the manager was there to greet us and take the truck keys. Kept us from having to locate the drop box in the dark.
SALLY O.As for personnel helpful. We returned after hours so I can not rate that. I do think the drop off experience could be better for after hours.
Jeff H.It was confusing on how to find the Uhaul personelle as they also attend to the bowling clients. Overall, the job got done.
BARBARA F.Excellent customer service, told the nice man about the faulty equipment
Kimberly S.Excellent service and help at Fort dodge Bowling Center for my tow dolly......very speedy, friendly, and helpful. Very happy with Haul.
Randall B.The attendant was very helpful and gave good advice
Jonathan H.Maybe I have and don't know it but truck was filthy when I got, cleaned it better than I received but received a cleaning fee? Would love feedback
BRIAN T.Super nice and ready to help us when we picked up the trailer!
KARLA A.Easy pick up and drop off. Everything was ready.
Mark H.Excellent service and very helpful!!
Lori M.We were very impressed with customer service At fort Dodge !!!!!
Sheri M.Inside the trailer ...there are only four anchor loops ...at floor level....but none at waist high level...just bumper rails.... Not very useful☹ï¸â˜¹ï¸â˜¹ï¸
kristine H.No comment.
WILSON E.No improvement needed.
WILSON E.Very nice guy to work with. Let us know everything and even showed us. Very easy going and was fast. Thank you again!! We will definitely recommend you and if we ever need the service again we will be back!!!
BUFFY B.Super friendly, fast and helpful!
Brian F.Easy pick up Clean truck Owner explained everything about the process as well as the equipment Super service
Lucy M.Great customer service!
Ashley S.Nothing. Randy is a great guy- above and beyond
Harold J.This was a wonderful experience. I have never had the need for a Uhaul before and it was easy!
casey M.