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stephine harris
Customer Reviews for Family Bowling Center Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I didn't catch the gentleman's name but he's very nice and friendly. This is my second time interacting with him at this site. I'd definitely go back again!
Janiece MorissetKey for ignition did not work in door lock. & key attached to ring did not work for padlock.
Paul GrayVery nice and helpful, even though very busy.
Rob AmslerWe have had several positive experiences with this participating location.
Gloria GreenDropped vehicle off at 11:00 a.m. and checked it in, didn't receive final invoice until the next day at noon after I called the 1-800 number once the night I dropped off and noon the next day.
Charles PalmerNo
Kim SextonFriendly, courteous and the check out and check in went quickly.
Michael DingmanVery friendly individual that I worked with. Thanks
Chris FriesthI would highly recommend the team at the Family Bowl in Fort Dodge. Great people.
Daniel GrandfieldVery personable and polite.
Michael DingmanI would definitely use this location again and suggest to others to use it. It was convenient and the customer service was great!
Jan MadlockUsed this location several times and always a positive experience.
Ryan RachowNice, personable conversation.
Jeremy SmithRandy is always a pleasure to work with and goes out of his way to make my rental experience enjoyable.
chris WENDELLThey were closed for the holiday!
craig roethlerGreat customer service made you feel welcomed
yajaira pereznumber and label parking spots
Justin PortilloGreat as always, great staff at the Ft Dodge site.
DOUGLAS STOKERThis place was very good to return to. They were not happy with seeing how poorly the equiment was maintained yet sent out on a trip
Desiree SellsMake sure u explain all charges before u rent anything make sure u fix the air conditioner and make sure the mirrors are tight
Shanna CarvalhoAlways good to work with
Alex LeuSo helpful and friendly.
regina denklauKeep your staff happy. They were excellent!!!
Angela AndersonThe trailer tags are expired. Was a little nervous pulling something that expired in February. Especially going out of town with it.
BRIANNE MOOREThe owner has been fantastic to work with. Really appreciate all his help.
Julie HeidenreichEasy to find and staff was professional,knowledgeable and helpful
john sharpConvenient location for pickup and drop off. Friendly and courteous personnel. Rented twice within a week and if the need arises, will rent again.
Syra IbrahimI was charged when I did not take the trailer. The plug was missing something so we could not use it. The lights would not work. I was told it was being canceled. Now I’m charged.
JAMIE CAMPBELLNot sure. The process is handled so well start to finish. the gentleman I work with is efficient and exceptional.
stuart cochraneThis is the third time I've rented Haul products from the Family Bowling Center in Fort Dodge. Each time I received prompt service, a full explanation before my trip, and everything was clear and ready to go. I've had excellent customer service from the staff at this location.
Randall BrownExcellent customer service as always!
Rebecca AlexanderEven though we dropped off the truck after-hours, the manager was there to greet us and take the truck keys. Kept us from having to locate the drop box in the dark.
SALLY OSTERAs for personnel helpful. We returned after hours so I can not rate that. I do think the drop off experience could be better for after hours.
Jeff HansenIt was confusing on how to find the Uhaul personelle as they also attend to the bowling clients. Overall, the job got done.
BARBARA FLEEGEExcellent customer service, told the nice man about the faulty equipment
Kimberly StokesExcellent service and help at Fort dodge Bowling Center for my tow dolly......very speedy, friendly, and helpful. Very happy with Haul.
Randall BrownThe attendant was very helpful and gave good advice
Jonathan HarrisonMaybe I have and don't know it but truck was filthy when I got, cleaned it better than I received but received a cleaning fee? Would love feedback
BRIAN TITUSSuper nice and ready to help us when we picked up the trailer!
KARLA AMBROSEEasy pick up and drop off. Everything was ready.
Mark HulsebusExcellent service and very helpful!!
Lori McginnisWe were very impressed with customer service At fort Dodge !!!!!
Sheri MartinInside the trailer ...there are only four anchor loops ...at floor level....but none at waist high level...just bumper rails.... Not very useful☹️☹️☹️
kristine helmNo comment.
WILSON ECHEVARRIANo improvement needed.
WILSON ECHEVARRIAVery nice guy to work with. Let us know everything and even showed us. Very easy going and was fast. Thank you again!! We will definitely recommend you and if we ever need the service again we will be back!!!
BUFFY BROOKSHIRESuper friendly, fast and helpful!
Brian FriedlEasy pick up Clean truck Owner explained everything about the process as well as the equipment Super service
Lucy M DunphyGreat customer service!
Ashley SturgisNothing. Randy is a great guy- above and beyond
Harold JacobsThis was a wonderful experience. I have never had the need for a Uhaul before and it was easy!
casey miller