Customer Reviews for Family Tires Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Family Tires Inc

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William H. on

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Great customer service !!!

dianne S. on

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Customer did not leave a comment.

TERESA M. on

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JAMES H. on

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The guy that helped me was great and very nice too??????

Frank H. on

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Customer did not leave a comment.

ken W. on

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Attendant was unsure of uhaul software. He charged me an extra $30 For insurance I asked Not to have. Regardless. Told me a load of bunk that He could not fix it, that I'd have call 800 GOUHAUL, because he could not fix it himself. Your neighboorhood partner is LAME

Lisa G. on

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Gerald B. on

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I love these guys! I highly recommend them!

otis L. on

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Darrell G. on

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This company was awesome to deal with.

Gary B. on

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1st place,Bily Tire, in Jackson, GA had trailer but insisted we return it to them, not Norcross, GA as reserved!!!!!! 2nd place, Deuce Digital Depot, was at I-75 @ exit 201, Very nice but identified wrong trailer. 3rd place, Family Tire, got it all right but took an extra hour to get trailer in Griffin GA.. not Jackson, GA...

FRANK R. on

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NADE S. on

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Thank you Tony for being very professional and personable!

Paul K. on

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Service was OK

amy G. on

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Had difficulty with details of rental such as drop off location.l and reservation details. Contract for truck and trailer we’re written for different return dates despite our request for additional days for both pieces of equipment. We requested two additional days, were charged for three. What a mess!

Tabitha B. on

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Person taking truck in was rude and unprofessional to the person who rented the truck to me on the phone. Music/t.v. blasted throughout the facility making it hard to hear. Very unprofessional. The person i rented the truck from asked if i wanted to take the truck to another facility because he was being so rude.

Jesse S. on

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heather S. on

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My vehicle didn't have the amount of gas as the sheet showed, the price was more than quoted, I didn't get my free 67 miles.

sam N. on

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For some I was charged 3 days instead of 2 and can't get anyone to answer phone to fix this. Place rented from said I had to call and no success yet so not happy right now.

Bonita H. on

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The amount quoted on line was different. The pick up time was an hour later. I had to pay $15 cash for 6 blankets I ordered a dozen. I wanted to pick up truck at 7:30 a.m.. It was well passed 9 a.m.. Not good for U haul. Truck was 1/4 of tank. After an extra late start, now I need to stop for gas. I was given only 42 miles for one way. why not at least 50 miles. You got to eat after waiting that long for truck pick up now stuck in traffic. Not a good experience. Really?

Jacquette S. on

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Raymond R. on

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on

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Clark was very nice and kind ly resposce the situation The dealer do not have 10 ft vihical but after he contact main office and adjusted price for 10ft van thanks

Taquana T. on

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ivey H. on

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JOSE C. on

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isidore B. on

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William H. on

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Great folks - they really care !!!