Customer Reviews for F&F Tire World

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of F&F Tire World

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Raymond O. on

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The guys that check in the equipment at F&F Tire were great and made the experience so much better than the check out experience that I had.

Kathy B. on

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Nothing. An excellent experience two times now at this drop off location.

Columbus M. on

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David W. on

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The facility had limited U-Haul inventory and the staff had difficulty with the online system to set up the rental. I think that the facility was turning over staff that were not trained with the U-Haul procedures.

Alex W. on

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John G. on

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Eric S. on

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Patrick C. on

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I was charged a late fee as they were not open very late but had it back within 24 hours.

Thomas K. on

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dale M. on

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I don't think they like the uhaul extra work

David E. on

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Kenton M. on

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Pathetic reservation process! No confirmation of reservation and got sent to a different location for pick up. Wrong size trailer and it leeked getting our luggage wet.

jacob T. on

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I was charged for 1 gallon of gas on a truck with a 40 gallon tank after all the b.s.

Tom G. on

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aminah M. on

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My identity was stolen, I didn’t authorize for anyone to rent a truck using my name or information, whatever identification was presented at the time of renting this truck wasn’t mines, I’ve never been to this state and, I have contacted law enforcement. Uhaul needs to do a better job as far as security measures and, giving out customers personal information to people that are running scams and, performing fraudulent activities.

amy S. on

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This location provides other services so if you are in a hurry give yourself plenty of time!!! The iPad electronic forms were not working, then the computer locked up on the uhaul page and then I had to wait while he called uhaul. I felt like I was there forever trying to get it signed out.

William F. on

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There furniture pads were not on the truck. Sadly I did not discover this until I was back home. 30 minutes later with movers waiting, I returned to pick up pads. Hour wasted. Dealer could not print contract, if they had, I would have discovered that the Safe Move coverage had been added inadvertently (prefilled by Uhaul) when I edited the pick up time.

Stuart B. on

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natilie K. on

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Kathryn C. on

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I had to pick up at an alternate location. The truck was filthy, smelled like smoke, it didn't have the gas in it they told me it did, the passenger seat belt was torn and unusable, as was the cup holder (which I didn't find out until it was packed and we were ready to leave), not ideal for a 900 mile trip. And, very sad on a brand new truck (it only had 55,000 miles on it.). I cleaned it and wiped it down before my trip and found a hand full of cigar wrappers. (Perhaps uhaul vehicles are not smokeless.)

Michael S. on

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Everything worked out great. Easy transaction.

CINDY K. on

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The Owner/Manager was incredibly nice and helpful to us. What a convenience to be able to drop off at this location. I liked this location and ease and efficiency far better than any of the the other 3 Janesville, WI locations I've utilized. Great experience and help.

Westley J. on

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trailer fenders had issues but the paperwork noted it, so that was fine. Good experience.

samantha B. on

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karen T. on

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Stephen R. on

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Quick and easy. Thank you.

Amy H. on

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derek A. on

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Tomika S. on

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Eric L. on

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