F&R Mini Storage
(U-Haul Neighborhood Dealer)

404 reviews

1965 Brandenburg Rd Ste B   Brandenburg, KY 40108

(270) 422-2449

Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: 10:30 am - 1:30 pm

Contact Us

(270) 422-2449

1965 Brandenburg Rd Ste B
Brandenburg, KY 40108

Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8:30 am - 12:30 pm
  • Sun: 10:30 am - 1:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jonathan H. 
Rating:
5.0

Quick. &. Friendly staff. And response

David D. 
Rating:
5.0

Very clean and would recommend to others

Joseph & Jennifer L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

adrain W. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Excellent. Very satisfied with the service and equipment.

WILL T P. 
Rating:
5.0

Customer did not leave a comment.

Rebecca E. 
Rating:
5.0

Customer did not leave a comment.

brenda A. 
Rating:
5.0

Customer did not leave a comment.

Benjamin H. 
Rating:
5.0

Ben was great. Would definitely recommend this location.

Joseph H. 
Rating:
1.0

Read above comment

john K. 
Rating:
5.0

Customer did not leave a comment.

ronald M. 
Rating:
5.0

Excellent service! Second time using your service. Always a good experience!!!

Alicia C. 
Rating:
5.0

Nothing A+ thank you 😊

Paula H. 
Rating:
5.0

Customer did not leave a comment.

Amanda B. 
Rating:
5.0

Customer did not leave a comment.

Ernie G. 
Rating:
5.0

Customer service was excellent!

Ernie G. 
Rating:
5.0

Nothing needs improving. This was the nicest, cleanest, most professional Uhaul location I've ever been to. The staff was extremely helpful and knowledgeable.

CHUCK E. 
Rating:
5.0

From the initial phone call to the pick-up, the gentleman I dealt with was polite and helpful. Great employee and great experience. The price was fantastic as well!

Tina F. 
Rating:
5.0

Customer did not leave a comment.

Gerald W. 
Rating:
5.0

Customer did not leave a comment.

GERALD W. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

The places are very friendly places and good help too

connie S. 
Rating:
5.0

Guardians of Rescue needed a Truck last minute The awesome guy made sure to get me just what I needed !!!! Very nice people and easy to work with we would recommend them for sure !!!!!!

Kelly B. 
Rating:
5.0

Ben was very helpful. He went above and beyond to rent me his trailer that was reserved for the next business day. This made more work for him because he had to pick up a trailer at another Uhaul to meet this reservation. Thanks again. John

John S. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Eddie W. 
Rating:
5.0

Perfect Experience

James T. 
Rating:
5.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Great customer service! Super friendly! I will rent again!

Carrie P. 
Rating:
5.0

Customer did not leave a comment.

Larry G. 
Rating:
5.0

Customer did not leave a comment.

MARK F. 
Rating:
5.0

Great service

allen B. 
Rating:
5.0

Customer did not leave a comment.

jeffrey H. 
Rating:
5.0

Very helpful

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Poppy B. 
Rating:
5.0

We love this pick up location. Very friendly and always helpful!

Joseph E. 
Rating:
4.0

Customer did not leave a comment.

Rebecca E. 
Rating:
5.0

Customer did not leave a comment.

Samuel N. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

Very easy return after a long drive. So appreciate the kindness. Will definitely use again. (Traveling nurse moving state to state)

Monica O. 
Rating:
5.0

Customer did not leave a comment.

Jefforey S. 
Rating:
5.0

Professional

Bruce F. 
Rating:
4.0

No one there...

Jeffrey J. 
Rating:
5.0

Customer did not leave a comment.

donnie D. 
Rating:
5.0

The U-Haul rental Agent was very helpful and courteous upon my arrival. He helped me decide on the right sized trailer and made sure I had all the equipment I needed for the move. He helped me hook up when I arrived to pick up the trailer and provided me with contact information in the unlikely event problems occurred during the move. Fortunately, everything went well and I encountered no problems and was able to make the move in a timely manner, even arriving home earlier than anticipating and being refunded for the unused days I originally planned for. Thanks much, for the help. I will use U-Haul again should the need arise.

Robert O. 
Rating:
5.0

Just need to spray a little WD40 on the tie down straps.

Wendy R. 
Rating:
5.0

Great price and great service

Chris C. 
Rating:
5.0

I dropped trailer when they weren't open but spoke to them on the phone and they were very nice and helpful.

Lisa E. 
Rating:
5.0

Customer did not leave a comment.

PATRICK M. 
Rating:
5.0

Customer did not leave a comment.

Doug C. 
Rating:
5.0

He was very helpful. He called 3 day before my pickup date to tell me that he picked it up and checked it out. He explained everything I needed to know about the auto transport trailer.

Kenneth W. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
5.0

always A++++ service

HARVEY S. 
Rating:
5.0

I am confused why the cost of the rental from Brandenburg Kentucky to Portland Tennessee was $302 versus $200 from Brandenburg Kentucky to Franklin Kentucky. Portland Tennessee is only 15 miles further than Franklin Kentucky. Thank you.

robert S. 
Rating:
5.0

Ben was very friendly and helpful

Margot S. 
Rating:
5.0

Customer did not leave a comment.

Lavenia M. 
Rating:
5.0

Customer did not leave a comment.

allen B. 
Rating:
5.0

Customer did not leave a comment.

Mike B. 
Rating:
5.0

Very nice , and courteous and fast experience

Joshua T. 
Rating:
4.0

Brandenburg facility was fine but I wanted to rent closer to Louisville. Having to pay for a ride to Brandenburg and then drive back to Louisville was inconvenient and expensive.

Huntley E. 
Rating:
5.0

Customer did not leave a comment.

Clinton W. 
Rating:
5.0

Everything was good

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
5.0

Customer did not leave a comment.

PATRICK M. 
Rating:
5.0

Customer did not leave a comment.

Alex M. 
Rating:
5.0

Always great, efficient, and friendly customer service by this team - thank you!

Kim C. 
Rating:
4.0

Had problem with Website called the dealer late at night and after hours as very polite and helpful

Lori M. 
Rating:
5.0

Always professional staff that make you feel like family.

Melody P. 
Rating:
5.0

Customer did not leave a comment.

Jay G. 
Rating:
5.0

Customer did not leave a comment.

Bill K. 
Rating:
4.0

I dropped off after hours so my interaction was non-existent.

Lawrence G. 
Rating:
4.0

We drop with night drop, was very easy to use. Thank you

Nanette T. 
Rating:
5.0

Customer did not leave a comment.

Tara K. 
Rating:
5.0

Ben was great with the info he gave us to use u-haul for our move. He was very professional and courteous. I would recommend his location to others I know that are miving

Frederick F. 
Rating:
5.0

I have used this location a couple of times I don't think there's anything you can improve staff member very nice courteous helps the customer as much as they can overall great excellent experience with U at this location I am very pleased A+++++

Scott K. 
Rating:
5.0

Ben does a great job and is very accommodating! Great customer service!

Michael E. 
Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Ben has been very helpful in my two recent rentals.

Hannah H. 
Rating:
5.0

Customer did not leave a comment.

HARVEY S. 
Rating:
5.0

Customer did not leave a comment.

Ronald T. 
Rating:
5.0

Customer did not leave a comment.

dennis B. 
Rating:
5.0

Very friendly and making the rental experience a breeze

Todd H. 
Rating:
5.0

Customer did not leave a comment.

Tiffany D. 
Rating:
5.0

Customer did not leave a comment.

jeff J. 
Rating:
5.0

Ben was friendly, easy to work with. Returned calls promptly. He made this easy. Great experience!

Linda H. 
Rating:
5.0

Great service as usual. Wish more things were as quick and easy as renting a Uhaul from 1965 Brandenburg Rd store.

Richard A. 
Rating:
5.0

Actually, nothing... It's rare to get good service anymore. But I received quick no drama by the book service. It was like the person that wrote the Uhaul service guide was the one helping me. And I'm kind of known to be a guy that's very critical about customer service. Uhaul reps could learn a lot from this location. Thank you.

Richard A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Suzie was absolutely outstanding. She hurried outside in the rain and assisted me with returning my trailer. She went above and beyond to make me feel welcome in the community.

Nathan L. 
Rating:
5.0

Customer did not leave a comment.

Janet K. 
Rating:
4.0

Customer did not leave a comment.

Brad D. 
Rating:
5.0

Customer did not leave a comment.

Sonya C. 
Rating:
5.0

the guy running this place is great..cant say enough about him..he helped us out of a bad situation..even used his own money!..amazing!. he is definitely an asset to uhaul.and I will recommend his place to everyone

jeffrey C. 
Rating:
5.0

Ben was great. Super friendly and helpful

Debra C. 
Rating:
5.0

Customer did not leave a comment.

Denise A. 
Rating:
5.0

The gentleman that helped was very nice and everything went fast and smooth!

Emily M. 
Rating:
5.0

Nothing...It was a great experience...I actually need it another day, the next morning actually and Ben was so helpful had it ready for me, warming up when I got there...Awesome company to deal with..Very smooth operation.

Dana S. 
Rating:
4.0

The guy that leased me the unit was great.

LAWSON L.  |  First Impressions 
No reviews have been submitted for this location.

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