Customer Reviews for Fargo Space Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fargo Space Center

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Peggy H. on

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Drop off was at like 8am but dont open til noon

Steven S. on

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Bankers hours, doesn’t work for the working class people. Very friendly on the phone

Christopher P. on

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Russell O. on

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My pickup location was changed - busy weekend, I get that, but I picked the location because of its proximity to the move site. I had reserved moving blankets - they had none to give me, despite the reservation! I then had to drive to my original pickup site to get the blankets - which required a new rental contract. I am greatly disappointed with UHaul due to the disorganization this past weekend. Not sure if I will use you again.

Daniel A. on

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Requested 7:30 AM pick-up at another location. Was sent to this location that didn't open until noon. Had to do 24/7 electronic check out. Took a lot of time, was confusing, and frustrating. Finally just took the truck and left . . . not sure I completely finished the checkout.

tom L. on

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Low on oil and we had to drive to another site to get oil as the center we rented from did not have any - we should not have had to pay the mileage across town to do maintenane on uhaul truck.

Loren F. on

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Kristin C. on

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Gennadiy T. on

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Peter S. on

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Craig H. on

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Tamara R. on

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Control the weather. LOL

Thomas D. on

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It was just a drop off site with a drop box for the keys.

Terry F. on

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Friendly employees *appreciated very good tires for ice and snow on the truck

Cindy N. on

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Not just this location. We will never recommend U-Haul to anyone ever again.

Joel J. on

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We ordered a smaller trailer. When we got there the trailer was larger than we needed and we had to pay more than expected. So. It was fine but not super

Kari B. on

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The attendant i worked with was excellent. I was running late and in a hurry and he was very considerate of that. He also answered every question i had honestly. Thank you very much. I will definitely use that location again. In fact, i now prefer that location. Quick and efficient.

Kristen B. on

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Dennis N. on

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Scheduled 15 foot vehicle online for 10:30 at another location, I was told my vehicle had not been returned yet. Sent me to this location but didn’t open til 12:00 and only had a 10 foot vehicle available. I’m not dealing again with a rental company that doesn’t have agreed upon equipment available. Have some extras available, it’s just common sense, don’t rent everything when you don’t know it will be there. Ridiculous. From discussions with multiple employees at both locations this is not uncommon and I was lucky to get anything.

Marvin H. on

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Scott G. on

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Sara K. on

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Brenda K. on

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AWSOME SERVICE

Todd M. on

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lucas g. on

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Bernard T. on

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Teresa V. on

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Jared w. on

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Robert H. on

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Eileen Y. on

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Brian U. on

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DONALD F. on

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Self service disconnecting transport trailer. Good luck ladies!

Kimberly S. on

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Kenny M. on

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The tires were VERY LOW ON AIR. AND SLOW SERVICE

jim s. on

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Mytch D. on

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doug s. on

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Wayne S. on

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terry y. on

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Christopher S. on

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Said 24 hour drop off, arrived around midnight to a closed gate. Ended up having to drop it off in the morning and be late for work and the only person there said to just leave the trailer along the fence and that the u haul office didn't open until noon.

Melton K. on

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The rental agent suggested a 15 footer that saved the entire move.

Donald L. U. on

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Muhammad K. on

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Laura H. on

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Most of the local staff I worked with were great. However, after I got my "uhaul guaranteed" email, I had to switch my pick up place because one staff didn't look at how long I requested it for. Greatly changed how I had to maneuver pick up and drop off.

Teresa B. on

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Wonderful staff, friendly, helpful, knowledgeable. Had a tire leak which was replaced with a new tire overnight so we could complete our move. Very clean facility n rental trailer, highly recommended!

Joshua T. on

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I reserved online at location close to my home, but the system switched it to a location that was farther away and didn’t open until later. Service was good, but they didn’t open until 1PM. The really irritating part was driving by a closer U-Haul location after picking up the trailer and seeing they had several sitting there. So I could have gotten it earlier and closer to me.

Mark H. on

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He went above and beyond to help us,he was one of the friendliest guys we have met,I think his name tag said he was the owner

Teresa B. on

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Friendly very helpful staff!

wayne s. on

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The most friendly and professional people I have met. Had a flat tire and there customer service is NUMBER ONE.

Pam M. on

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david s. on

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Fast and easy in and out. Excellent truck!

Ali P. on

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Great service. Friendly staff. Accommodating.

Mallory B. on

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Ivan D. on

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There were missing parts to the Dollie. Broken strap. No lights.

Mike Z. on

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Bruce F. on

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Make sure you do what it takes to keep good employees like the gentleman who checked in the trailer. He was very friendly and personable. It was fun chatting with him as we parked and unhitched the trailer.

Howard H. on

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The rental procedures (even though I had reserved with cc in advance) took far too long. (At least 20-minutes) l

roger f. on

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justin m. on

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Unfortunately I was not able to use the Tow dolly. The car sat low and would hit the ramps when going up. Even if we used boards to lengthen out the ramp, the hooks on the trailer would hit the front bumper of the car.

LEON M. on

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Everything was good no change required

Joseph M. on

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Make sure all the lights on the trailer work I had to jiggle the wires on the trailer to get them to work briefly then the running lights wouldn’t even come on all I had were the turn signals and one break light not happy plus I had ordered stuff like boxes, hitch, and an adapter but they never came before I moved so I had to get them when I got the trailer

john e. on

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steve p. on

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dean l. on

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Very nice person. All good.

Aj N. on

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Peter W. on

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No complaints here

CHERYL K. on

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William K. on

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jeff g. on

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leonard c. on

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Tom K. on

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Great location on Interstate 29

Glynn J. on

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We were charged for insurance without being asked. After a discussion the issue was resolved. Thanks.

Jamie B. on

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TINA W. on

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tim t. on

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Kerry T. on

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Be sure to let customer know hours of operation and when to drop off

Kerry T. on

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MARY S. on

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I can't say enough about the professionalism and expertise of the staff, especially the manager, at Fargo Space Center. The location was central and easy to find. Our plans for the rental after the agreement was signed changed, but the manager went out of his way to ensure we paid the lowest possible rate and were not overcharged. I would recommend these guys to anyone. They were fantastic.

nick r. on

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Very helpful!

micheal w. on

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WAYNE B. on

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Bill K. on

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