Customer Reviews for Farmers Insurance Freddie Hanner

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Farmers Insurance Freddie Hanner

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Robert H. on

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Great experience! The employees made me feel like a guest and not a customer.

JUDITH B. on

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The service was very good & the truck was very nice. It handled very well. The rates were reasonable. We will definitely use this location again if needed.

brian K. on

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carole P. on

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Open earlier!

scott H. on

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REBECCA M. on

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The air conditioning did not work and it was 95 degrees that day

Scott A. on

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Gregory D. on

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Nothing, staff was friendly and very helpful.

Jeremiah M. on

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kathy M. on

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I went to return the truck. It said the place was open but it was not. Left the truck and dropped off the key. When I called, I advised them that the truck cab smells like body odor.

joe S. on

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GUYLAIN K. on

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evrething was good

Eric T. on

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Bobby C. on

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Call me. My reservation experience was frustrating. I want a discount.

jamie C. on

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Lonnie D. on

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lena B. on

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I reserved a 26 ft. truck 2 weeks in advance at another location for 10 am. When i got to the location on time, my reserved truck did not come in so i had to wait 2 and 1/2 hours for a different truck at a differnt location. Not very happy since i did have the truck reserved! The place i actually picked up the truck was very nice and placed me into a truck in a timely manner. Wonderful people! Trucks should not be reserved back to back....there should be an hour or so between rentals to make sure there is a truck ready for the person with a reservation!

Bridget B. on

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Mike C. on

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have better custom service there

david S. on

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Scott F. on

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Douglas A. on

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New we were on our own when their was no help to get the trailer hooked up and no instructions on how to use the car hauler.

WILLIAM ROBERT F. on

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David H. on

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Karen Z. on

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Super friendly and I would definitely recommend that location

Brock H. on

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Steve C. on

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All went well.

Virginia M. on

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The truck was dirty and cab smelled. There was chewing tobacco spit in the cup holder and a little bag with marijuana in it. Totally unacceptable. You are putting me at risk when I drive off with it. What if there was a reason to pull me over and a policeman found it in my possession. Of course I could be tested to find nothing in my system but that is beyond bad and completely unacceptable. I called and left a message with the pick up location and have not heard back from them. Very very very dissatisfied I did take pictures

Michael C. on

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CHRIS N. on

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Again, I was over by 8 miles and charged for the difference — mileage difference was U-haul’s issue. There was a U-Haul dealer closer.