Customer did not leave a comment.Robert S.
Customer Reviews for Farrell Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.David M.
No improvement needed excellentJuanita P.
I rented a 10ft truck to haul a small trailer. I initially requested a pick up, but there were none available at the location. The salesperson indicated that the 10ft truck would work. Well, it did not! The coupler would not attach to the hitch because the ball was mounted too close to the bumper. This caused me a $213 bill and I didn't use the trailer. Please give me a refund!ANTWVAN H.
The pricing noted on the trucks is a bit deceiving. The mileage fee can easily double or triple the advertised price. It's still affordable and an inexpensive way to move large items, but $19.95 it's not!Kelly B.
Customer did not leave a comment.Sean F.
I had a long wait, not friendlyTracy H.
Very east to rent truck Counter people great friendly and so helpful Plus easy to get a hold of the by phone and e mail. And return calls and email fast now a days that unheard ofKEVIN N.
Customer did not leave a comment.Robert R.
Easy pick up and drop off process. Very satisfied with cleanliness and performance of vehicle.Joao C.
We didn't get our preferred location of pickup and didn't receive information about early pickup process. Pricing is misleading-cost more than expected.TRACEY K.
Customer did not leave a comment.chris M.
Customer did not leave a comment.Griggs F.
Customer did not leave a comment.Richard M.
Customer did not leave a comment.Ann S.
Excellent location, with customer friendly reps, fast service in and out . Tyler was super nice and the truck was very clean and ran great and the price was excellent as well. Will reccomend this facility to friends and family.Timothy M.
Customer did not leave a comment.Bradord G.
My reservation was changed without my consent, I selected a one way/pick drop off location later, and when I was done with the rental was told I had to return it to original site. Then they charged me for doing their job by returning it.Alicia G.
The gentleman working at this location, Aaron I believe, was so pleasant and welcoming. He had a great personality and helped us with add ons, like a hand truck. He even started the truck before we got there so it was warm and defrosted.Kimberly K.
Customer did not leave a comment.Alexander T.
Customer did not leave a comment.Amy A.