Customer Reviews for Fas Gas

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fas Gas

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Belinda L. on

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I have used this location several times, I can call them to reserve when uhaul website does not work! They are very professional and courteous Big thumbs up ??

Mark Y. on

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Ghardeep P. on

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Mickey I. on

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Francia S. on

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The staff was super friendly. He worked quickly to attend everybody. It made my moving day less stressful. Thank you.

Kulvinder D. on

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Jordan B. on

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Gilbert M. on

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Provide a means for customers to get redress with the corporate office.

Stavros K. on

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We had to sweep out the back because it was so dirty. Then there were no lights in the cabin or the bed of the truck so we had to do part of the move in complete dark. Then when we went to drop off the truck, the gas station wasn’t even a gas station!!! They only sold propane so we had to drive across the street to get gas.

john M. on

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Have a Better lit lot. And dont take a picture of the back of my driver's license - it has my health insurance number.

Kevin K. on

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Roy C. on

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Manpreet S. on

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Amrinder S. on

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Robert N. on

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The truck had a bad misfire which would have affected the fuel consumption considerably, the transmission also had a significant shudder when decelerating and the tow/haul button was not working.

Francis P. on

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Awesome services

Ali U. on

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Customer did not leave a comment.

Andrew H. on

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I picked up a 6 x 12 trailer from this location and drove it approximately 50 kms to where i was to start loading. When I opened the back door I found several boxes of dirty clothes and old shoe. The floor was a mess too and it smelled pretty bad. I found a dumpster nearby and cleaned the trailer myself.

Christopher C. on

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The original equipment I had requested was not available and had to take a smaller truck which worked out but was disappointing as when I booked it said it was available.

Raymond V. on

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vincent D. on

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Bathrooms were horrible however the staff were wonderful

Bhavdeep K. on

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The truck needs to be replaced. Its too old now based on its usage.

Anastasios T. on

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Very well organized and trained crew and I will definitely come back!

Jason C. on

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John M. on

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Unclear how "Express Check In" helps given i still had to wait in line. Thanks

Reenat S. on

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nazia M. on

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The truck was booked for 10 am, 2 weeks ahead of the moving date. We waited until 10 30 and the 15 ft truck was still not available. We opted to take the 10 ft truck instead of losing more time. The truck itself had issues with the brake and was not well maintained. The man helping was not helpful, didn't give us the keys and told us to grab it from the locker. He did not apologize for the fact that the truck wasn't available at 10 am and had no idea when it would be available. Even upon returning the truck and rented blankets, his customer service was extremely poor and he asked us to fold the blankets and put it in the appropriate place. Terrible service at 7999 king George, Surrey location. I'll urge people to avoid this place at all costs.

Jason A. on

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Sandeep S. on

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I booked to pick up my truck closer to home and was automatically relocated to a location which was way further and then was told my fuel tank was at a quarter when it was below a quarter and fell even more when I drove a little further.

Fernando V. on

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Shelley B. on

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Very good service

John S. on

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Vehicle front end suspension felt loose, steering wheel was wandering all over the road while driving

SASSAN H. on

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Glen C. on

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Allison S. on

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Juanita D. on

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anant M. on

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Please air fresh the vehicle if it is used for transporting birds or animals...the vehicle i have rented it was smelling like chicken farm..even my jacket is smelling same now..so please spray some perfume to overcome odour of previous use...

Stephen R. on

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Maintain your equipment

Kian H. on

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kajsa C. on

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