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Philip H
Customer Reviews for On Point Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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James IGreat service!! Polite, respectful and kind get you in and out!!!!
PREONDRA M24/7 was the only reason for choosing this location Mileage pricing was high
Gabriella GThey were very nice and I would recommend them to a friend.
KATHY KJUST KEEP GIVING EXCELLENT SERVICE!! THANK YOU!
JOYCELYN GJust make sure it's clean and that the equipment people order is actually in there. I never got my dolly but was still charged for it.
Michaela HPaid for dolly and no dolly included. Pickup was 1 1/2 hours after time scheduled due to location issues.
Emilea BTie down equipment was sub par,Rusty and hard to operate
george HI traveled about 20 miles all together and my rental cost was $30. Plus I filled the truck back were i received it at. However i was charged an additional $30 for what I'm still confused. I called for an explanation and a price adjustment. No response and it's been 5 days. So this is why I rated this site the way I did. I wouldn't recommend nobody rent from this location
SHAYETTE KNothing off hand. The business owner was very accommodating. Perhaps reply to special requests.
Lewis Dkeith was great help an nice guy
Lee CKeep doing what you are doing.
GENE WNothing different. They got me in and out with no issues.
PREONDRA MVery professional
Theresa LGREAT HELP TREATS CUTOMERS VERY NICE KEITH & BRENT THANKS GUYS
RONETTE BGreat customer service! The truck was clean and the air conditioning work really well because it was 90 degrees both days I had the truck! I will definitely be returning when I need another U-Haul
KIMMERE TDidn’t even gave us our money back and said to us that we went over 57 miles over but went only about 15miles
rama aGreat Service!! If you need a Uhaul, this is the place to go.
Gwendolyn PKeith was amazing very helpful and made sure I understood all of my charges when returning the uhaul.
INDIA RI am still waiting for your company to call me back regarding the mishandling of the vehicle and overcharging me. I will never use this location for anything. I intend on writing a review detailing my experience online
Yolanda TThe staff member was more interested in talking to his co worker than helping me with returning the UHaul truck. Not the great customer service.
Yolanda DGreat service quick Keith was friendly
SALLIE PWaited a little while longer than expected to get keys since only 1 guy on shift took care of the uHaul stuff and he had to leave so had to wait for him to get back. Other than that overall it was great!
Michael SI was scheduled for a mobile pick up, but Keith called and said that he had come in early because it was so cold and a little ice and snow. He came in to warm up and clean off the truck and let me know that he would be there when I came in so I did not have to stand out in the cold doing the mobile check in.
Patrick SThe prices are ridiculous. And then when picked up there was no gas in it. They told me it was empty, it would be fine if we put gas in for our trip, and when we returned we could leave it where it was when we picked it up. But the day after the return they charged me $48.72 for gas. We shouldn't even rented from Uhaul, it cost approximately $200 to drive it 60 miles. We will not recommend Uhaul to anyone.
Dawn HWas very flexible or and helped me out when my ride was late. :)
Caitlin HBrent And The Other Guy Are Great Made Sure Everything Functioned Properly
Jaylan CDidn’t have appliance dolly as ordered. Had to go back for blankets that were ordered. Was distracted by family/friends took 3x as long as it should have to complete rental.
LISA MN/A
Larry TI was charged 2 times for one trip less than 8 hours
Hassane KKeith and his crew were above-and-beyond awesome in kindness, helpfulness, and service. They were truly amazing, and we were incredibly grateful as we were doing a one-way move of my mom from a town we don't live in.
Victoria SHEY...Theres a great Dealer here. Mr Keith thank you for keeping me posted on the always changing operating hours and making sure everything went well b4 and after my move. I Really appriated that extra Sir. U Rock!! Next time i will check here 1st..So Thanks on great sales & ur service.... Sincerely Bsmiley Always..aka..That OG out of Fort Wayne IN.4 na😉
Bernetta S