Customer Reviews for Fife You Store It LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fife You Store It LLC

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Theodore T. on

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Phillip M. on

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DANIEL H. on

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Nothing. Above-the-expected Customer Service !

Anna Maria P. on

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Conrad D. on

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D. ANITA K. on

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Very personable and professional staff. Extremely helpful and knowledgeable. A+ for them!

Andrew K. on

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They were a bit confused about the return and were not expecting me. This caused a bit of frustration, but it all ended well.

dibiase e on

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Easy reservation process..Very inexpensive for the size of unit we got, compared to others in the area. Great customer service at counter. Totally recommend!

Angela S. on

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TODD L. on

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Abigail J. on

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Steven M. on

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KATIE S. on

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Euenio O. on

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Corey B. on

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ALEXANDRA V. on

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The gentleman that helped me on Saturday Feb. 11th. was awesome. i didn't catch his name but he was friendly informative and just a great relief to an otherwise very rough moving day!

marc j. on

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Clerk was friendly and quick and made the return very easy.

Dennis G. on

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Nothing . Very Friendly and Very Helpful , I would for sure want to Rent from this location .

WILLIE H. on

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Very professional

James B. on

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I was quoted an original price for the truck over the phone, that seamed to change when I got into the location. It would have been way cheaper to rent from Enterprise or Penskee. I will make sure to let all my friends and family know this so they do not waste money on your trucks.

Kendra D. on

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ABURTO J. on

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More smiles

TONi C. on

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Wonni W. on

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The smell of the truck was unbearable and was so dirty inside. Some are friendly. Some aren't so much.

Logan J. on

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Fay G. on

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Have all U-Haul reps be as good as Patty at this one! She's great!

kevin v. on

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The woman was very helpful.

Chanda J. on

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ROBERT M. on

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Tom O. on

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Kim was great. Thank you!

Ashmeed M. on

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Very friendly staff and great location...will always use this location...

GREG S. on

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Excellent experience would highly recommend

Virginia L. on

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CHERYL S. on

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Too Expensive. All of the truck companies I contacted had first 30 - 50 miles free and then per mile charge. I have a rental unit here and like the people but I would not rent again. Too Expensive!!!!!

Tanya D. on

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Kimberly A. on

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jeff s. on

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Very accommodating and didn't charge the extra fee for folding the pads. quick service.

JASON K. on

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NATHAN V. on

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Have some small open trailers available would be helpful as this is the location I live by.

Steve W. on

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Kim provides excellent service

Nicholas K. on

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Keep it up!

Jason M. on

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Location had parking spots for only 3 cars and were only a few feet away from the streets. Rented a 26' truck that seemed older than king Tut, felt like it was going to fall apart in the freeway and could barely reach 60 MPH with an empty load. Time to retire that truck..

Robert L. on

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I can't think of anything. My experience was excellent.

STEVE F. on

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Margarita M on

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Easy process, friendly staff, great rates.

debra m. on

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Drivers door would not open nor shot appropriately at pick up the dashboard light showed the drivers door was open could not open the drivers door from inside the cab nor outside the cab had to exit via using the passenger door in addition went to the enchanted Parkway facility to see if I could swap out the truck they told me I could not swap the truck out roadside assistant could not help because it was a local run then I then I called the five facility back and reported the incident again I was not able to load up my daughters apartment for almost 3 hours after I picked up the truck because of the situation with the door and my attempt to correct the situation at 12 o'clock yesterday I was told that if I returned the truck I I would not be charged however this morning I was charge for two days worth of rentalrental fees. This needs to be corrected because it appears to me that neither the enchanted Parkway facility or the fife facility believes there was a an issue with the drivers door. Although, the problem was reported in a timely fashion paragraph. Please let me know what can be done to reverse The charges. I just rented a one-way U-Haul in June and had no issues and they were more Than amicable to deal with any issues please call me at 206-473-8082. Sincerely Debra Martel

Wolfgang W on

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Smooth processing - great customer service. Highly recommended.

Nancy B. on

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Everytime I come in they are very efficient and friendly. I highly recommend this UHaul location

sharese s. on

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The lady was wonderful .

MATT E. on

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Truck was old and had a hard time starting. Also had to drive way out of my way because truck was broken down. Not fun it ruined moving day.

stephan e. on

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The U-Haul representative was very helpful and accommodating. Nothing to improve upon.

shelley k. on

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the gal that was working the front desk was very nice and helpful. she made me feel like my business is appreciated. the fife location was the only location that had a truck available - same day. there are about 3 other locations closer to me, but i will continue doing business at this location. thank you for the smiles

Jesus S. on

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Agent was courteous,friendly and very helpful. Outstanding service! It is what I have become accustomed to with uhaul.

Kylee P. on

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Let me start off by saying, this WHOLE situation with the UHAUL company was beyond frustrating. This had nothing to do with the Fife location. This has everything to do with the point of the reservations being changed due to the Boney Lake locations 26' moving truck not being operable Our reservations were changed to Mountain View Storage and UHaul- I was reserved a 20' truck at that location by the Corporate Office. On the day that we arrived to pick it up- we find out that they do not have any 20' trucks there nor anything larger than the 17' truck, and it was already reserved. The lady at the Mountain View Storage and U-Haul rental location informed us that this was the 3rd time something like this had happened to them and other customers, in the past couple of days. We had movers at our house waiting. We then had to drive to another location in Fife, WA to pick a truck/van to move. Not only did this take us 2-hours added on to our move day, to have to wait and figure out if we could get another moving van- once one was located, we had to drive to the location- then we were not able to drop it off any other location except for the Fife Location. When I called the Customer Service location, to talk to a Supervisor- I was transferred to the Fife U-Haul location - not to a Supervisor. To arrive at a location to find out that there is no van for us and to only be able to sit around and stress even more about where to get another van - on top of moving- with people at our house waiting....I am so very disappointed with the whole experience with U-HAUL.

Cynthia H on

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Location is very convenient. Unit was assigned quicklyreceipt was emailed promptlyoption to pay online.

Kevin S on

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Clean, Staff was friendly, easy setup

Dan C on

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Clean efficient professional both truck rental storage rental We`re handled quick politely.

TAMAS E on

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Great and timely service on Sunday. Highly recommended.

janice l on

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desk clerk very helpful and offered any and all incentives since the size storage unit i wanted wasn`t available so he was very accomdating.

Joseph C on

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Unit seems to be smaller than 5 x 10. Lock mechanism is flimsy and unit could easily be broken into.

Daniel G on

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Both locations did very well.

CRISTAL B on

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Clean, neat space and customer service was really great. She answered all of my questions!