Customer Reviews for Finns Outdoor Products Inc
(U-Haul Neighborhood Dealer)

176 reviews

622 E Commerce St   Aberdeen, MS 39730

(662) 369-6343

Location Hours

  • Mon-Tue: 9 am - 4 pm
  • Wed: 9 am - 12 pm
  • Thur-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(662) 369-6343

622 E Commerce St
Aberdeen, MS 39730

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 4 pm
  • Wed: 9 am - 12 pm
  • Thur-Fri: 9 am - 4 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

The truck was not clean on the inside. The windshield was awful and we had to scrub it to clean it.

Debbie N. 
Rating:
5.0

Customer did not leave a comment.

Jeremy L. 
Rating:
5.0

Had to drive an extra 35 miles to pick up truck which was a big inconvenience.

Ralph N. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Heather B. 
Rating:
5.0

Mr. Finn was one of the friendly and courteous people that I have dealt with in a long time. His customer service skills are definitely a plus for the U-Haul business.

Tywann C. 
Rating:
4.0

Although Mr Finn went above and beyond by getting us in earlier than his opening hours when U-Haul switched our truck rental location at the last minute it caused us to run behind schedule by 2.5 hours. Mr Finn was very helpful under the circumstances and I would recommend his location to anyone in the area. However, U-Haul, and their app need help in providing better customer service during a time that is already stressful to families.

Karen J. 
Rating:
5.0

Everything worked great John, Thanks.

John F. 
Rating:
5.0

Thanks John

Rosalie D. 
Rating:
5.0

Customer did not leave a comment.

Zakarya A. 
Rating:
5.0

Customer did not leave a comment.

ULYSEE P. 
Rating:
5.0

John thanks for being patient with our late return.

James S. 
Rating:
5.0

Thanks John you are the man. Great service and you really went out of your way to get this equipment for us.

JOHN F. 
Rating:
5.0

The guy at Finn's was really nice! We had a wonderful experience!

Chris M. 
Rating:
5.0

Customer did not leave a comment.

Harley S. 
Rating:
5.0

Thanks John

Sams F. 
Rating:
5.0

Customer did not leave a comment.

Marcos H. 
Rating:
5.0

Thanks again John

JOHN F. 
Rating:
5.0

Customer service was excellent!!!

LaShanda I. 
Rating:
5.0

Customer did not leave a comment.

Willie L. 
Rating:
1.0

Customer did not leave a comment.

john P. 
Rating:
5.0

Thanks again John for all your help in getting the right equipment for us and this project

MONROE U. 
Rating:
4.0

I will never use uhaul again. We booked for Tupelo and was called the day before pickup to say we had to drive 40 miles south to pickup. We requested 5 dozen blankets and got 1 dozen. I want to book and know what I paid for is exactly what I paid for it where I paid for it. We asked the lady on the phone if there was a place to get the vehicle on our way to Tupelo. She said we could go on the internet and check. I'm done.

Edward K. 
Rating:
5.0

Thank for another job well done.

MONROE U. 
Rating:
5.0

Thanks again John for a job well done.

John F. 
Rating:
5.0

Customer did not leave a comment.

Denese B. 
Rating:
5.0

Customer did not leave a comment.

Stanley V. 
Rating:
5.0

Thanks, John we appreciate your help

Morris E. 
Rating:
5.0

Thanks John for all your help. These tornados are not fun, but your kindness and understanding in this situation certainly helped greatly.

David W. 
Rating:
5.0

Thanks John for your help

Donald T. 
Rating:
5.0

The man I rented from was professional and super friendly. Thank you for a great experience!

Johnny B. 
Rating:
5.0

Customer did not leave a comment.

Billy D. 
Rating:
5.0

Thanks John for all your help[. Sorry for the inconvieinence but it all work out fairly well.

Donald T. 
Rating:
5.0

Thanks John for all you did for us to help get us thru this Valentine rush. You were a life savior.

Kathy L. 
Rating:
5.0

Customer did not leave a comment.

JATINKUMAR P. 
Rating:
5.0

Tanks John for pointing out the ease of loading at the front door and moving the truck out of the way while they worked.

Tiffany P. 
Rating:
5.0

John: Wow are we glad that is over. We really appreciate all your help and cooperation with this move.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

Perry M. 
Rating:
4.0

I will never recommend Uhaul or use this company again due to the really poor service I received from your customer service representative.

Evan C. 
Rating:
5.0

Thanks John for all your help

Latoya A. 
Rating:
5.0

Customer did not leave a comment.

Nicholas R. 
Rating:
5.0

Thanks John, the lights worked fine after using your suggestion,

Eric C. 
Rating:
5.0

Thanks John, I thank you and most especially the County thanks you. I know it was trying tieing all the un-certainties together and we got thru all with flying colors.

MONROE U. 
Rating:
5.0

Thanks again John we had a great and successful weekend

Aberdeen H. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Thanks John, I meant to call earlier and tell you I returned the dolly this AM

Zerdock G. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Thanks Mr. John for going above and beyond the call of duty to get this truck for us.

Aberdeen H. 
Rating:
5.0

Thanks Mr. Finn for helping us get this truck.

Aberdeen H. 
Rating:
5.0

Thanks Mr.. Finn for going out of your way in order to get us this truck for this week and next week.

Aberdeen H. 
Rating:
5.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

Thanks John for all your and considerations.

Brandy C. 
Rating:
5.0

No comments, service was great

Clarence M. 
Rating:
5.0

Mr Finn was most helpful with our reservation and timing.

micheal J. 
Rating:
5.0

Customer did not leave a comment.

Brittany S. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

james C. 
Rating:
5.0

Customer did not leave a comment.

Dee P. 
Rating:
5.0

Customer did not leave a comment.

Barbara P. 
Rating:
5.0

Location was 30 min away from where I needed it.

TIFFANY E. 
Rating:
5.0

Nothing great job!

Brandy C. 
Rating:
5.0

Mr Finn was a great help in suggesting what size truck to use and explained how to load it. Thank you

Carmilla H. 
Rating:
1.0

Customer did not leave a comment.

Anthony J. 
Rating:
5.0

Customer did not leave a comment.

Myrice J. 
Rating:
5.0

A+

Frank C. 
Rating:
5.0

Customer did not leave a comment.

Eddie B. 
Rating:
5.0

Customer did not leave a comment.

Gary R. 
Rating:
5.0

Customer did not leave a comment.

Sandra S. 
Rating:
5.0

Great service very nice people

THOMAS M. 
Rating:
3.0

The employee at this location was very helpful. However the U-haul website changed our order (despite confirmation emails) and messed up our pickup time. The system also would not accept card payment for nearly 30 minutes.

Cody M. 
Rating:
5.0

Customer did not leave a comment.

April T. 
Rating:
5.0

Customer did not leave a comment.

LUCIOUS G. 
Rating:
5.0

Customer did not leave a comment.

kenyatta S. 
Rating:
5.0

Customer did not leave a comment.

Willie J. 
Rating:
5.0

Customer did not leave a comment.

Jimmy F. 
Rating:
5.0

Customer did not leave a comment.

Barnette D. 
Rating:
5.0

Customer did not leave a comment.

Tanya M. 
Rating:
3.0

That they make sure that the amount of gas was the amount that was in there when it was returned. They charged me for the gas and I put the gas back in the truck to make sure it was where it was when originally picked up. I was over charged for gas.

Adeline S. 
Rating:
5.0

My son locked his cell phone in the truck when we returned it. Mr. Finn was nice enough to come to the store and unlock ithe truck so we could retrive his phone.

Theresa P. 
Rating:
4.0

The 6x12 trailer leaked water and it got on my furniture and boxes! Causing it to be wet other than that the man that worked for uhaul was very nice and had a quick rental!

Justin M. 
Rating:
5.0

Customer did not leave a comment.

Jerry L. 
Rating:
5.0

Mr Finn was agreat representative of Uhaul

GEORGE D. 
Rating:
5.0

Customer did not leave a comment.

Janice S. 
Rating:
5.0

Originally went to a place in Columbus Mississippi, Gateway Storage. The lady at the desk helped me get straightened out on my rental and even called ahead to the other U-haul dealer for me. (I ASKED HER NAME AND EVEN WROTE IT DOWN BUT I LOST IT, my apologies) Regardless she was wonderful, friendly and helped me greatly. To me she deserves about (1,000 atta-girls) or a cash bonus, which ever is better. Between her and the the gentleman and Finn's it was one of my most pleasant experiences with U-haul

JOE P. 
Rating:
5.0

Customer did not leave a comment.

Bobby B. 
Rating:
5.0

Nothing it was quick easy clean and convenient

Precious W. 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY D. 
Rating:
3.0

Have a way the customer can fill out they want 0 insurance when they move rather than automatically add the smallest amount.

Julius W. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Geogia D. 
Rating:
5.0

Customer did not leave a comment.

April T. 
Rating:
5.0

Customer did not leave a comment.

Gregory E. 
Rating:
5.0

Customer did not leave a comment.

Riverbend B. 
Rating:
1.0

My original pickup location and time was changed and I was never notified...then when I get to said location they didn't have my rental...so I had to drive about 40 min to a 3rd location to actually get my trailer

Chad G. 
Rating:
5.0

Customer did not leave a comment.

Amory P. 
Rating:
5.0

Customer did not leave a comment.

Amory P. 
Rating:
5.0

The equipment worked this time and the dealer was most helpful in completing our order.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

ronda T. 
Rating:
5.0

Customer did not leave a comment.

Shirley D. 
No reviews have been submitted for this location.

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