Customer Reviews for Fishs Hitches And Rentals LLC
(U-Haul Neighborhood Dealer)

2,066 reviews

12225 S Gilbert Rd   Gilbert, AZ 85296
(NE Corner of Gilbert Rd & Warner Rd)

(480) 497-3679

Location Hours

  • Mon: 8 am - 12 pm
  • Tue-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: 8:30 am - 11:30 am

Services at this Location:

Contact Us

(480) 497-3679

12225 S Gilbert Rd
Gilbert, AZ 85296
(NE Corner of Gilbert Rd & Warner Rd)

Services at this Location:

Location Hours

  • Mon: 8 am - 12 pm
  • Tue-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: 8:30 am - 11:30 am

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

Customer did not leave a comment.

Matthew T. 
Rating:
5.0

Customer did not leave a comment.

Troy T. 
Rating:
5.0

Customer did not leave a comment.

Joseph W. 
Rating:
5.0

The customer service was awesome. I was informed by email from Jason in detail what to do to drop off the truck at this location during and after business hours.

JoAnn F. 
Rating:
5.0

Customer did not leave a comment.

Khori I. 
Rating:
3.0

This location is pretty small, I missed the entrance when I went there the 1st time. Fish was very easy to work with.

Tracy M. 
Rating:
5.0

Customer did not leave a comment.

Jeri T. 
Rating:
5.0

Great service here

Frank S. 
Rating:
3.0

Seems to me over the years I've rented the prices for last minute rentals have skyrocketed. IE the day before I rented the price was 550 the day of 1150. I think uhaul has lost site of the fact the people renting your equipment do so because of limited funds. I'm appalled at rental prices. The unit I rented was very old and flexed so much I took alot of damage. My fault of course for not padding better. But this has brought me to the point perhaps I should buy my own trailer and deal with the inconvenience of storage. I could rent it out to friends to help offset the cost. Uhaul is just not making alot of sense to me anymore... imo

Peter P. 
Rating:
4.0

Customer did not leave a comment.

Max H. 
Rating:
5.0

Loved doing the mobile rental. Fast, easy and very convenient. The owners were there in case I needed assistance. Will recommend to everyone this location and mobile rental. Thank you for making it hassle free and super fast

Tonia C. 
Rating:
1.0

Was very frustrated that I was hold with customer service for over an hour and that my original pick-up location did not contact me about the failure to prepare the vehicle for me. It was very unprofessional, and I am very frustrated that I received no compensation.

Emily U. 
Rating:
5.0

Nothing at this location, they are great!!

jill B. 
Rating:
5.0

Customer did not leave a comment.

Andrew M. 
Rating:
5.0

Owners were great and very freindly. Will use them often...

THOMAS R. 
Rating:
5.0

Customer did not leave a comment.

LYLE B. 
Rating:
5.0

Very simple to use and very friendly

Jeffrey P. 
Rating:
2.0

The building was locked up during business hours, knocked on the trailer door and it appeared the employee was waking up from a midday nap

William T. 
Rating:
5.0

Great service from the staff. Thank you for all your help.

David K. 
Rating:
1.0

. The pick up location on Gilbert road was disgusting. The truck was dirty and smelled of cigarettes in the cab. The owner of that location was not professional at all. The building you have to go into to sign paperwork smells of dog urine and feces.

Jake D. 
Rating:
3.0

Customer did not leave a comment.

Maxine S. 
Rating:
3.0

I filled up the gas but they still charged me for the gas. I will contest that charge.

Mani J. 
Rating:
5.0

Great service and friendly people made it an easy experience

Greg Q. 
Rating:
3.0

Truck alittle dusty in the inside on dashboard

Jeanette P. 
Rating:
3.0

location is too small and very difficult to maneuver the trailer out.

Danny S. 
Rating:
5.0

Great customer service.

Jason H. 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Quick and easy. Pickup was no hassle and the return just as easy. Great location for me and would recommend to anyone in the area.

Bailey V. 
Rating:
5.0

Super friendly and very professional.

Thomas J. 
Rating:
5.0

Robert was very professional and explained each option in detail. He even had us see each option to best fit our needs. We will most definitely be back and/or will refer our family and friends! Thank you!

tammy C. 
Rating:
5.0

Great guy, really nice and helpful.

Dorian K. 
Rating:
5.0

Very friendly and helpful!

William S. 
Rating:
5.0

Emmet was very friendly and helpful.

Theran E. 
Rating:
5.0

Very friendly staff

Charlie A. 
Rating:
4.0

Customer did not leave a comment.

Madelyn R. 
Rating:
5.0

Customer did not leave a comment.

Bryce H. 
Rating:
5.0

All good, equipment and service!

ROBIN B. 
Rating:
4.0

Customer did not leave a comment.

Desireae D. 
Rating:
5.0

Customer did not leave a comment.

Charles J. 
Rating:
5.0

Very helpful! Would definitely rent from this location again.

Kevin B. 
Rating:
5.0

Super fast service

darrell W. 
Rating:
3.0

Customer did not leave a comment.

Rayna M. 
Rating:
5.0

Very nice and helpful

Anne O. 
Rating:
5.0

Customer did not leave a comment.

Chris W. 
Rating:
5.0

All around a great experience. Service was friendly and efficient. I didn't even know this place existed until I was directed there due to them having the trailer I needed in stock. Thank you!

beth C. 
Rating:
5.0

The guys behind the counter were friendly and helpful. They made the entire transaction simple.

Vicki L. 
Rating:
5.0

The man who rented me the trailer when above and beyond what would be expected. He reversed the ball on my hitch so the trailer would not bottom out. He also found a closer location for me to drop the trailer off which saved me about 2 hours on the other end of my move. I would highly recommend them to everyone.

Mark L. 
Rating:
2.0

This location is in much need of cleaning and repair. While this store is closer to me than others, most of the time, I avoid it. The staff at my most recent visit was amicable and helpful. However, other times the other team needs customer service training ASAP.

Jose P. 
Rating:
5.0

Customer did not leave a comment.

Irvin C. 
Rating:
5.0

customer service was top notch

kenneth C. 
Rating:
1.0

Truck was dirty inside and the entire front windshield was caked with bugs. I had to clean it myself to have clear vision as soon as Idrove off the lot. The A/C did not work properly and blew air out the defrost vent which wouldn't normally be a problem, but it was over 100 degrees. There were items still in the truck from the previous renter which I didn't find until opening the back to load. Other than that it did the job and I finished my move.

Michael B. 
Rating:
3.0

Customer did not leave a comment.

James J. 
Rating:
4.0

Customer did not leave a comment.

sheila R. 
Rating:
2.0

It smells. Maybe someone lives here?

Don E. 
Rating:
1.0

i want someone to call me asap at 480 550 0359 i had ordered a 15 foot truck that was supposed to be available at 9am yesterday april 30 fo rme to leave my car there and drive the uhaul truck to my storage locker which is 10 x 15 feet to meet two men i had to hire to do the moving . I waited until 1030am only to still not have the pre ordered 15 foot truck but had to take a 10 foot truck to meet the hired team to move me out of storage to my home. it took them two trips and my hourly rate of paying the movers came to $360 instead of $180 which was the charge for two hours of labor at $90 dollars an hour. I expect Uhaul to credit me for this extra charge of $180 which would NOT have happened if the 15 foot truck had been available when I arrived as planned. The Uhal man there was not very nice and only said there is nothing he can do when someone does not turn in the truck on time. This inconsiderate person who had the 15 foot truck cost me an extra $180 of labor due to having to do two trips of moving storage items when the men could have loaded everything in my storage locker into the 15 foot truck which was to have had a ramp. This caused the man to take twice as long because he could not wheel all my items up a ramp, instead had to lift LARGE furniture and delicate antiques one by one onto the 10 foot truck which did not have a ramp. I am extremely upset with the service i did not receive from uhaul in which i paid and preplanned the 15 foot truck in advance

LISA C. 
Rating:
5.0

I love the 24 hr drop off. And the operator was responsive to the phone, even after hours. Thanks!

Jose B. 
Rating:
4.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

always love do business here!! always helpful each and everytime i recommend them to all my family and friends because the service is fantastic and he makes it easy and calls me by name so i'm always impressed with the service at front desk

Gidget G. 
Rating:
1.0

Office is filthy, not really an office but a single wide trailer, cardboard and wood slapped together. Worst Uhaul location ever seen. Office did not pickup phone when I called 3 times to ask a few questions on return.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Krista S. 
Rating:
2.0

Manager opened/showed up late. Minimal information ...poor attitude

TRENTON B. 
Rating:
5.0

Very helpful team

CHARLES L. 
Rating:
5.0

Customer did not leave a comment.

Randy T. 
Rating:
5.0

Robert was awesome. Clean and newer van that helped make moving experience better. Will use again!

Frank C. 
Rating:
5.0

Robert and Jason are very customer service based and live it there.

YVONNE W. 
Rating:
5.0

The Greeting- equipment and Service were great!!!

Brenda M. 
Rating:
5.0

Second time renting at this location and will do next time

RICHARD P. 
Rating:
3.0

Clean windshield, improve appearance of facility

David M. 
Rating:
3.0

Customer did not leave a comment.

Rene P. 
Rating:
5.0

Customer did not leave a comment.

ken D. 
Rating:
1.0

They screwed up my reservation and I had to wait an additional 2 hours for them to figure it out. The man working there had no idea who to call and they couldn't even get the price I was quoted right. I will not be using uhaul equipment ever again.

Don S. 
Rating:
5.0

Robert is amazing and customer service a 10 on a scale of 5 stars. He even started my UHaul and closed my door. Give the guy a great review and bonus! ✌🏽😀

YVONNE W. 
Rating:
4.0

Customer did not leave a comment.

KATHERINE L. 
Rating:
5.0

Customer did not leave a comment.

CRAIG H. 
Rating:
4.0

Customer did not leave a comment.

COSME G. 
Rating:
3.0

Truck has transmission problems, gas gage not working properly when fueling it doesn't show proper leave,

EBRAHIM J. 
Rating:
3.0

Customer did not leave a comment.

STEVEN R. 
Rating:
5.0

Friendly and efficient service. Everything worked great. Excellent value. Will definitely use again. Thanks.

Thomas K. 
Rating:
5.0

The man who assisted us with our pickup was very helpful and friendly. He made the process quick and easy.

Joshua P. 
Rating:
3.0

I did a drop off during closed hours so I had no interaction with staff.

Marvin H. 
Rating:
5.0

Amazing efficiency - great with equipment and electronics. Couldn't get much better.

John E. 
Rating:
5.0

Check out and in was convenient and easy. The owner was wonderful! The truck was clean and we had no problems with it. This is the location I would rent from again if needed.

Pamela K K S. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE C. 
Rating:
5.0

Continue perfecting the online pickup system. My reservation at another location had been double booked and I got canceled.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

STEVEN W. 
Rating:
5.0

Customer did not leave a comment.

RICHARD H. 
Rating:
4.0

Make sure windows are clean on the trucks.

Gregory O. 
Rating:
5.0

Super easy drop off and quick

René S. 
Rating:
5.0

Customer did not leave a comment.

Gail M. 
Rating:
5.0

Customer did not leave a comment.

RANDY T. 
Rating:
5.0

In all my years of renting with Uhaul, this was the first time the representative took the time to help me make sure the mirrors were correctly aimed. It's a small thing to do but makes a huge difference and was much appreciated.

TRAVIS J. 
Rating:
5.0

Customer did not leave a comment.

MELISSA S. 
Rating:
5.0

Customer did not leave a comment.

Donna M. 
Rating:
5.0

Customer did not leave a comment.

Jeremy C. 
Rating:
5.0

I would reserve the car trailer so it guarantees they have a trailer ready for you.

ANDREW A. 
Rating:
3.0

Customer did not leave a comment.

Kayla D. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY W. 
Rating:
3.0

Ask all customers if they would like a dolly before closing contracts

Darryl D. 
Rating:
5.0

Very helpful

CHARLES L. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top