No thing everything is good the way is itEliezer M.
Customer Reviews for Flagstone Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff tried hard to help get us a truck but had little knowledge about renting a truck. I got charged $25 for gas for bring truck back with same amount of gas as when I picked it up. (Tank was on empty when I picked it up) I returned it with 1/8 tank of gas.TIMMY D.
Service and knowledgeMark W.
Customer did not leave a comment.JUSTIN G.
I was charged an additional days usage and insurance for a day for having returned the truck 20 minutes past my scheduled time. I feel that was totally unfair on you're part to penalize me $54 plus tax for being a few minutes late returning a piece of equipment that was essentially parked with no immediate need to be available for rent as there were others like it parked at this location. Kevin FazenbakerKevin F.
Staff was very friendly and knowledgeable about the equipment. Definitely the best Uhaul location in town!Yuvraj M.
Customer did not leave a comment.Steven T.
Pickup location was clean and staffed with friendly and knowledgeable people.BRIAN H.
Dan was extremely helpful and knowledgeable in products and options. The equipment was the cleanest trucks I've rented lately. Trucks were parked for easy leaving and parking and Dan took me out to ensure the truck was suitable for use.SHAWN H.
Customer did not leave a comment.MELISSA M.
Everything was perfect. The sales associate was fast, knowledgeable and friendly. This is a good site.Richard A.
I checked in online and it still took an hour to get truck and dolly. Also, you do not get a hard copy receipt only email and I could not get to my email while at the location to see that the fuel amount was incorrect so it cost me additional $$ to fuel up at destination..Kenneth A.
Customer did not leave a comment.Dave K.
Customer did not leave a comment.James J.
Customer service was great!Mallikarjuna V.
Customer did not leave a comment.STEPHEN B.
Customer did not leave a comment.TIMOTHY H.
The drop off point for the truck is a dirt field that is grown up with weeds and you have to drive over a small curve to get to it. At a minimum, it needs to be leveled and have rocks or something installed. I am thankful it was not a rainy day...would have been a muddy mess. Otherwise, it was fine.David S.
Customer did not leave a comment.Lisa J.
Location on my phone was not recognized. Had to go to the counter to get the keys after selecting mobile pick up.MICHAEL C.
Went well, thank youRichard R.
Customer did not leave a comment.ALEXANDRIA S.
Nothing. Truck was easy to drive and clean. Service was excellent.MICHELLE Z.
Customer did not leave a comment.Steven E.
Always kind and clean at this location. Very professional and helpful. I would not want to drop of anywhere else!christine P.
Customer did not leave a comment.Rochelle C.
Customer did not leave a comment.Steven M.
Customer did not leave a comment.Dana S.
Customer did not leave a comment.BRYAN J.
Very well kept location, extremely helpful and kindchristine P.
Didn't seem knowledgeable about equipment. Didn't sale needed supplies to operate the equipment. Didn't seem organized to know what I ordered (dollies, furniture pads, etc.).Joseph L.
I felt as though the representative didn't know their job. It took me an hour to pick up after I had reserved online.Travis H.
Customer did not leave a comment.Yolanda C.