Easier check inLawrence M.
Customer Reviews for Fleet Service Specialists
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would not rent a UHaul truck for anything other than an in-town move.BENJAMIN W.
Location looks like an abandoned barn. Address doesn't come up correctly on GPS. No one around to help or inform, no one answered phone. Instructional signage poor. Called your customer service as website was down for "scheduled maintenance" in the of a Monday????? That seems like poor planning! Placed on hold for 45 minutes. Representative , Kahn, was super helpful, but overall closing experience was horrible and completely disrespectful of my time and convenience.Gregary C.
It would be nice to have an in-person contact at the site if problems were to arise while getting your vehicle. Luckily the manager at the site called the day before and agreed to be there in case any questions or concerns should present themselves, as some did.JAMES D.
Customer did not leave a comment.DONALD M.
Great people to rent from! I highly recommend and will go there again!Jonathan M.
This place was a total nightmare. It was an actual residence, not a business. There were no signs as to where to park the truck, there were vehicles all over the place, kid toys, bikes, lawn mowers...the driveway was narrow and muddy as well as the grass and yard (where some vehicles were parked) It was ridiculous - We will never drop off there again!Robert S.
Customer did not leave a comment.Charles Y.
Customer did not leave a comment.DAVID C.
Customer did not leave a comment.duane R.
Very rude lady on the phone Man at place didn't know how to attach trailer to hitchAnke E.
Customer did not leave a comment.robert K.
I met with Rob in his garage, which had a strong odor of diesel; there was no desk or counter. Everything was done on his phone & emailed to me. Rob was very nice & seemed to know what he was doing....it was just different than other UHAUL locations. Also, it would have been helpful to have a snow scraper in the truck.Trish M.
The staff was very helpful...they helped me every step along the way for our project...jim J.
Very friendly, would definitely recommend!Richard L.