Customer did not leave a comment.Robert F.
Customer Reviews for Flight Deck Gas & Convenience LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Mary L.
Nothing. Staff was courteous, helpful and quick!William S.
All went goodTim L.
Customer did not leave a comment.Richard G.
Customer did not leave a comment.Town B.
Customer did not leave a comment.Wesley W.
Everything was handled immediately, I just backed the trailer to the spot provided.Thomas S.
Nothing really. The service was great.douglas L.
Customer did not leave a comment.Mark W.
everything, from the expertise, service and demeanor of the local vendor was outstandingPETER O.
The owner/manager was wonderful. Very thoughtful and helpful. It's great to work with a small business proprietor.Bonnie R.
Hello. I used car for 13 miles and you charged me for 2 gallons. It is too much from my understanding. And price for gas now not 6.25 per gallon, but 4.6. Also I left 6 dollars with keys. From my understanding it is not best way if the business. What is the fuel consumption of that car?serhi M.
Customer did not leave a comment.Keith P.
Pat is great person and he did a fantastic job! Everything went better than expected. Thank you for everything.Christopher S.
Customer did not leave a comment.Sean S.
Customer did not leave a comment.CHUN YIN W.
We did think we were getting a dolly but there was not one. We managed without it and everything went great. So nice that we could rent a truck and get everything moved in a day. Thank you. We will recommend you to others..June S.
The Owner was very nice. Hooked up my trailer and made Shure everything was working good . Thanks Flight Deck Uhaul !scott P.
Nothing really.Richard H.
I had a good experience and will use Flight Deck again if I need to rent a U-Haul.Bob N.
They are very easy to do business with and have a nice selection of trailers.Richard H.
all good! will rent from this location again.Stephen L.
The lady who helped me did it quickly and efficiently. She checked lights & hookup to make sure everything was correct and working properly. Excellent service!Mark H.
NEEDED WIPER BLADES AND A WASHTIMOTHY S.
Customer did not leave a comment.MARK G.
If you would like the real truth? We have a rental space about 6 miles from my house, they have U-haul trucks, I originally tried to rent the truck from them, because it was not far or out of the way, when I set up the rental, I was directed to a company about 20 miles from my house, not at all on the way to where we were headed, actually very out of the way, as I stated in your survey, the business you sent me to was great, the boss, and help were great, I would go back to rent a truck from them again. but I find it very bad for your business if I have to go out of my way to get a truck, when we went by the rental place I have my unit in, sat 3 trucks all day, when it would have been so much more covient to get the truck near my home, and not have to chase what's convent for you.lenny N.
Customer did not leave a comment.Keith L.
Patrick, the owner of this rental location was excellent. Rental process was handled professionally and efficiently. Great overall experience! Thank youSean M.
Customer did not leave a comment.Laurel C.
Customer did not leave a comment.shawn S.
Nothing. Service was professional, courteous and prompt. Very satisfied.ROBERT H.
I cant think of anything other than making your computer program run quicker for your customers/employees Pre paid should be in and out - the poor guy was so apologetic because the program ran slow to get everything i needed to sign - really didn't bother me to tell ya the truth though.Kenneth C.
Honestly can't think of anything wrong here. It was a seamless experience.Bradley G.
The pickup and return were both easy and professionalWesley W.
Customer did not leave a comment.Edward H.
Customer did not leave a comment.Heidi D.
They were very pleasant and knowledgeable. Everything was clean.Darlene C.
Customer did not leave a comment.WILLIAM A.
Customer did not leave a comment.Nathan P.
Customer did not leave a comment.Phil G.
Customer did not leave a comment.Jeremy K.
Really nothingJonas G.
Very helpful.DAVID L.
Customer did not leave a comment.Amelia B.
Customer did not leave a comment.Stephen R.
Agent was very helpful and easy to deal with. He went out of his way to accommodate me.James P.
Customer did not leave a comment.Kathleen C.
Customer did not leave a comment.JOHN T.
Woman was very friendly but it's an old tired gas station. She was happy to get the truck back early. It was a convenient location for me to drop off the truck.Pauline S.
I will not likely ever rent from UHaul again. I've had many many years of good experience until now. UHaul has changed. I could not pick up or return my rental locally and had to drive far out of my way. Communication was very poor so I had to reschedule when my first effort did not get booked right. Terrible, terrible changes this company has made.Marilyn S.
Fine as is.PAUL S.
Guy was friendly and informative. Unfortunately I was directed to him instead of Rochester location. Person on phone day before pick up stated they had nothing in Rochester and closest was the new Durham location and that she wouldn't charge me for extra mileage but did not inform me that the 15 ft trailer we were signed up to drive was no where to be found and we got stuck with a 10 ft. To which it took 4 loads to make our move happen. So we were extremely exhausted and had to return truck in morningCherie B.
Customer did not leave a comment.PETER O.
Customer did not leave a comment.Frederick S.
Customer did not leave a comment.David H.
Patrick was useful hooked the trailer up . Very nice and pleasant. Thanks Scott Pscott P.
Nothing..very good experience at this uhaul location..John O.
Returned trailer after hours. Would have liked email acknowledging the return.Francis O.
Everything about the location was perfect except for the reception. I had two phones, one on Verizon and one on AT&T, and neither could pick up good signal. It took a long time to try and find enough signal to do a mobile check-in. Maybe putting a signal booster nearby would solve the issue, and then I'd give the experience 5 stars.Dan C.
No needed improvements, this place was great!Robert K.