Customer Reviews for Floyd's Rental Center Inc
(U-Haul Neighborhood Dealer)

739 reviews

1801 N Grand Ave   Las Vegas, NM 87701
(North of E University AVE)

(505) 425-8040

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(505) 425-8040

1801 N Grand Ave
Las Vegas, NM 87701
(North of E University AVE)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CLAUDIA G. 
Rating:
5.0

The staff and owner at Floyd's if truly wonderful!! I had just purchased a used RV and was renting a vehicle transport. When they hooked up the electrical on the trailer we found that the wiring was bad on the RV. One of Floyd's staff got under the RV and wired up a replacement for me. It only cost me $27 bucks. The owner, Floyd himself, also gave me a couple of boards to help me get my BMW loaded on the trailer, due to the low ground clearance of the car. They were very friendly, very helpful and went above and beyond!!

CHRISTOPHER G. 
Rating:
4.0

Customer did not leave a comment.

DALE K. 
Rating:
5.0

What a gift that Floyds was the closest location to Santa Fe. Floyd was professional and put a smile on my face. I felt safe and confident with his help

SUSAN H. 
Rating:
5.0

Customer did not leave a comment.

Willie Lee C. 
Rating:
4.0

Customer did not leave a comment.

Randall B. 
Rating:
5.0

Customer did not leave a comment.

Evan M. 
Rating:
4.0

Floyd was courteous, helpful & friendly.

RUDY B. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
4.0

The only thing I had issues with was the mobile check in as the Uhaul.com was not working. This caused huge issues for me as I was not able to check it in at the time that I actually dropped it off. I did not know that I had to be at the site to check it in until I was able to get through to the website late at night. I went back the next morning prior to going to work and it was down again. I was unable to get a odometer picture through the check in but did get one the day I turned it in. It made the check in process agonizing and drawn out to not have access to the mobile check in which would have been very convenient if it would have not been down or under maintenance. Other than that, the Uhaul truck itself was just what we needed for our move.

ANGELICA L. 
Rating:
4.0

Customer did not leave a comment.

RUDY B. 
Rating:
5.0

Great job Floyd!!!!!

WALTER P. 
Rating:
4.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

LILLIAN H. 
Rating:
5.0

None!

Barbara S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Don't send me an email survey about a transaction that happened almost 2 years ago! Get your stuff together uhaul!

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
4.0

Don't make me go 200 miles out of the way to get a truck. Bring it closer to me.

STERLING B. 
Rating:
5.0

Customer did not leave a comment.

kevin Z. 
Rating:
5.0

Excellent as always!

Heather F. 
Rating:
4.0

Customer did not leave a comment.

Sharon L. 
Rating:
4.0

Customer did not leave a comment.

Theresa G. 
Rating:
5.0

Wonderful service. Would recommend Floyds Rental to anyone.

KATHRYN P. 
Rating:
5.0

Thank all of you! Our moving experience was great!

Thomas D. 
Rating:
3.0

Virtual turn in procedure was difficult.

Gabriel P. 
Rating:
5.0

Customer did not leave a comment.

Brigham H. 
Rating:
4.0

Floyd and justin excellent. Always willing to help

Joe W. 
Rating:
5.0

Customer did not leave a comment.

EMilio L. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Staff was professional and thorough.

William B. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
4.0

Customer did not leave a comment.

Roman M. 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
5.0

Friendly, professional & helpful

David A. 
Rating:
5.0

Customer did not leave a comment.

susan J. 
Rating:
5.0

Make sure customer knows there is a specific drop off time.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
4.0

They were very friendly.

John C. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Friendly service and staff

George L. 
Rating:
5.0

Thank you

EILEEN H. 
Rating:
5.0

Customer did not leave a comment.

Jamie A. 
Rating:
4.0

Customer did not leave a comment.

gloria T. 
Rating:
5.0

Nothing. He was very helpful. It's not clean because it's on a dirt road/patch.

Kevin T. 
Rating:
5.0

Outstanding service from rental to drop off!! Warm greeting, fast registration, excellent assistance with rental equipment, returned truck, processed final fees (I went over mileage), and left location all within 3 mins! WOW!!

Andrea S. 
Rating:
4.0

very friendly and helpful.

Sammy M. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
4.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

suzanne O. 
Rating:
3.0

The worker was very nice and helpful. However, Uhaul location I randomly chose to drop off the trailer, wasn't going to open until Monday. I only needed the trailer until Saturday and he charged me up until Monday. There were at least two other Uhaul places open on Saturday and I did drop off the trailer on Saturday. I would not have had to pay so much for unnecessary days.

dana B. 
Rating:
5.0

Customer did not leave a comment.

RONALD J R. 
Rating:
4.0

Customer did not leave a comment.

Ellen K. 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
3.0

Customer did not leave a comment.

Cory G. 
Rating:
5.0

Floyd is amazing worked quickly and efficiently I will go back again. Thanks

Margaret B. 
Rating:
5.0

Friendly good service

Ralph G. 
Rating:
5.0

Customer did not leave a comment.

Estelle A. 
Rating:
5.0

The man who runs Floyd's rental in Las Vegas is awesome. He was very friendly, helpful and knowledgeable. I have rented trucks and trailers from this business and had no problems .

William B. 
Rating:
5.0

Good service

David R. 
Rating:
5.0

Customer did not leave a comment.

Jose R. 
Rating:
4.0

I was grossly overcharged by uhaul.

Nancy K. 
Rating:
5.0

We paid more now then when we took it out of town

RUTHANN S O. 
Rating:
5.0

Customer did not leave a comment.

Peter G. 
Rating:
4.0

Customer did not leave a comment.

John P. 
Rating:
2.0

Tell Floyd not to be a dick and for his assistant not to mess with other people's fuse boxes when they tell you it's the trailer.

JOHN P. 
Rating:
5.0

Customer did not leave a comment.

Quintin T. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Raquela C. 
Rating:
4.0

Everything was good!

Yvonne M. 
Rating:
5.0

Customer did not leave a comment.

ERIKA R. 
Rating:
5.0

Customer did not leave a comment.

Santiago L. 
Rating:
5.0

Customer did not leave a comment.

Ira H. 
Rating:
5.0

The windshield seal

randi B. 
Rating:
2.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

Customer did not leave a comment.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Zachary J. 
Rating:
5.0

Customer did not leave a comment.

Tracee E. 
Rating:
5.0

Floyd went above and beyond to accomodate me! Great guy.

Joshua O. 
Rating:
5.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTEN K. 
Rating:
5.0

Customer did not leave a comment.

Eduardo S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Excellence all the way around. Especially considering the circumstances in the world.

Heather F. 
Rating:
5.0

Customer did not leave a comment.

Malissa C. 
Rating:
5.0

Customer did not leave a comment.

BOB W. 
Rating:
5.0

Professional, Friendly, Knowledgeable, and efficient.

Robert P. 
Rating:
5.0

The staff at both Santa Fe and Las Vegas, NM were extremely nice and helpful!

Susan H. 
Rating:
5.0

Never spoke to anyone here. I really did like being able to drop off after hours using the app.

John D. 
Rating:
5.0

Floyd and his staff treated us like family. We have rented from them several times now and will continue to do so as their kindness and willingness to help makes a challenging move feel that much smoother. We are grateful. Thank you!

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Andres M. 
Rating:
5.0

Customer did not leave a comment.

Edward L. 
Rating:
5.0

Floyd and justin very polite and drop off simple. Even gave me a ride back to motel in a snowstorm. High quality people. I fought with professional movers for two months. Got so fed up decided to do it myself. Both ends uhaul made it a pretty easy trip. Give them a raise!!!

Joe W. 
Rating:
2.0

Uhaul was in poor running shape wr had to use road side assistance twice and I was charged a transport and not a dolly so I was over charged $28 when we used a tow dolly not a transport. Which has happened in the past I wont rent here again.

Shyanna Z. 
Rating:
5.0

Customer did not leave a comment.

Craig C. 
Rating:
5.0

floyd was very helpful with everything rite down to reminding me to notifying my bank for the trip so they wouldnt put a stop on my card. van and trailer worked great no issues! thanks again floyd jr. cliff

cliff R. 
No reviews have been submitted for this location.

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