Customer Reviews for Fm 439 Self Storage

18 reviews

16969 Fm 439   Killeen, TX 76543

(254) 501-4944

Location Hours

  • Mon-Fri: 8:30 am - 6:30 pm
  • Sat: 8:30 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(254) 501-4944

16969 Fm 439
Killeen, TX 76543

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 6:30 pm
  • Sat: 8:30 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:
Rating:
5.0

I am 71 years old and a bit old school. At 1st I had some concerns about a business that operates pretty much by remote control... No face-to-face human contact. I must say though Kip Did an excellent job of working me through any issues. When it came time to notify them of my ending my lease I sent a text message followed by a letter sent to the address on Google maps. Unfortunately the letter was returned as undeliverable but the short text message was sufficient even though the contract specified in writing. All said, I'm very pleased with how the whole process went, I was able to safely store my RV on short notice, and if the need arises in the future I would be happy to do business here again.

Curtis B.  |  Overall Experience 
Rating:
5.0

Hi. I am truly sorry for the way that I conducted business with You. However, You were nothing but a joy. Thank You for everything.

Norma K.  |  Overall Experience 
Rating:
5.0

The office manager was always very pleasant and always prompt when I had questions. I will definitely use this storage facility for future use if needed.

Mary C.  |  Overall Experience 
Rating:
5.0

I really enjoyed dealing with Kipp and always found him competent and friendly.

Mark N.  |  Overall Experience 
Rating:
5.0

This storage facility was awesome!! Kip was extremely helpful! I would recommend this storage facility to anyone. They have great prices!!

JOE G.  |  Overall Experience 
Rating:
5.0

Great storage facility! Safe and secure and staff is very professional...couldn’t be anymore of a positive experience!

John D.  |  Overall Experience 
Rating:
5.0

Im extremely disappointed with the service I received storing my vehicle while deployed. I received damage to the engine compartment by rodents and the only response I got was comprehensive insurance should cover it. The owner was almost impossible to get hold after I returned from deployment. I recommend not storing anything at this location and seek service elsewhere if you dont want your belongings destroyed. Im pretty sure the location has some insurance to cover property, but wasn't brought to my attention.

Marshall G.  |  Overall Experience 
Rating:
5.0

Kip never returned phone calls and doubled billed for storage.

Thomas W.  |  Overall Experience 
Rating:
5.0

Had my boat there for a year. It was secure. Noone touched it. Thanks Kip for everything.

Sue V.  |  Overall Experience 
Rating:
5.0

I just wanted a covered parking spot for my boat.

Curtis W.  |  Overall Experience 
No reviews have been submitted for this location.

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