Customer Reviews for Fogarty's Garage
(U-Haul Neighborhood Dealer)

328 reviews

1100 N Division   Pontiac, IL 61764

(815) 842-3757

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(815) 842-3757

1100 N Division
Pontiac, IL 61764

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

No doing good. Thanks alot

TODD C. 
Rating:
2.0

Hard time getting into lock box. And we dropped it off on the same day. They called(nasty person) said wheres the truck. I asked them to go look and she said no I'm busy. They said they would call back. Several minutes later, I got a receipt email for the truck. Before you call yelling at someone where's the truck. How about checking the lockbox and lot. UGH

William H. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
5.0

Customer did not leave a comment.

ANGEL R. 
Rating:
4.0

Air freshener in trucks they always smell like sweaty old men

Christina C. 
Rating:
4.0

Customer did not leave a comment.

CHRISTIAN L. 
Rating:
5.0

Customer did not leave a comment.

Hank H. 
Rating:
5.0

Customer did not leave a comment.

Kaylyn M. 
Rating:
5.0

very friendly service--highly recommend

BRENDA U. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
1.0

They charged me for two days of service even though I returned the truck the same day, about 12 hours later. Overcharged for everything based on the websites single day usage.

JAYNA V. 
Rating:
5.0

Customer did not leave a comment.

JOYCE C. 
Rating:
5.0

Customer did not leave a comment.

Corey A. 
Rating:
4.0

Customer did not leave a comment.

David N. 
Rating:
5.0

Customer did not leave a comment.

Rebecca O. 
Rating:
3.0

Customer did not leave a comment.

DANA M. 
Rating:
5.0

Customer did not leave a comment.

HEATHER B. 
Rating:
5.0

Customer did not leave a comment.

TERRY C. 
Rating:
4.0

Customer did not leave a comment.

Clayton M. 
Rating:
5.0

Customer did not leave a comment.

CHARLES L. 
Rating:
5.0

Customer did not leave a comment.

Grant W. 
Rating:
5.0

Customer did not leave a comment.

Dan R. 
Rating:
3.0

The Lady in the office was nive and helpful. There is an older man there who has a nasty attitude. When he took the rental trailer of my vehicle he didn't say a aord. I ws left sitting the about ten minutes waiting for him to return. to finish undoing the trailer. He should have said thank or get the hell out of here so I would leave.. He also did not give me the light hook up attachment that I had to purchase because he told me mine was no good. the 1 I bought was no better. The tail lights on the trailer did not work. I needed the trailer so I took it without the tail lights working. I will never go back there and I will tell everyone I know to not go there.

Carolyn C. 
Rating:
5.0

Fogarty's Garage (the local Uhaul facility) does an outstanding job.

Jeff L. 
Rating:
4.0

Customer did not leave a comment.

Mario Z. 
Rating:
5.0

Everything was great no changes needed

DARREL C. 
Rating:
5.0

nothing

JORDAN S. 
Rating:
2.0

They had all kinds of issues with the U-Haul website and took an hour to pick up a 5x8 trailer. Person helping me was very courteous and apologetic.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Walter E. 
Rating:
5.0

Very pleased with this location! Have used it before. Find they are always helpful!

Melody W. 
Rating:
3.0

Customer did not leave a comment.

Jim L. 
Rating:
5.0

Pads were very wet in the truck.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Dawn H. 
Rating:
5.0

Customer did not leave a comment.

JORDAN S. 
Rating:
5.0

Customer did not leave a comment.

Andy D. 
Rating:
5.0

Customer did not leave a comment.

Jolene G. 
Rating:
5.0

The U Haul roof has a small leak in it.

Steven R. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Excellent customer service!

william S. 
Rating:
3.0

Customer did not leave a comment.

Jason M. 
Rating:
3.0

Customer did not leave a comment.

Jacob C. 
Rating:
5.0

Customer did not leave a comment.

JIM C. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
4.0

Customer did not leave a comment.

Mary S. 
Rating:
5.0

Customer did not leave a comment.

Ronda M. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

RYAN B. 
Rating:
5.0

They only had one trailer Get some equipment to them now !!!!!!

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Elisa B. 
Rating:
3.0

Customer did not leave a comment.

TANGELA B. 
Rating:
4.0

Customer did not leave a comment.

james E. 
Rating:
5.0

Keep up the good work

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

DONALD B. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Tammy V. 
Rating:
4.0

I thought they were good. Charged appropriately, but cannot compare to Camping in the Clouds

Amy T. 
Rating:
5.0

Very organized and helpful staff at Fogarty's Garage.

Heath K. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

I reserved a 20 ft truck weeks in advance. Days before my move I was told only a 10 ft was available but I could have it for 3 days and at a discount. This worked out for us but barely.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
2.0

The left hand does not know what the right hand is doing. Not sure it was so much this location as it was U-Haul as a company. Never had a worse experience than this time moving with U-Haul.

Jakob K. 
Rating:
3.0

Customer did not leave a comment.

Gary J. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
3.0

Better distance and time for pick up. Both of us in the household work during the day and we had to have this picked up by 4:30....and it was 45 minutes from where we live! We had to take time off work to go get the rental. FRUSTRATING. I called and they were no help. I asked for options and they indicated my option would be to cancel my reservation.

sabrina S. 
Rating:
3.0

Don't know why I was charged an extra $40 am very unhappy that no one has contacted me about this

ROBERT P. 
Rating:
4.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
1.0

Very rude staff. The truck was NOT CLEAN inside. The air conditioning in the truck would not work consistently.

Jonathan S. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

Ted C. 
Rating:
5.0

Customer did not leave a comment.

Todd T. 
Rating:
3.0

Customer did not leave a comment.

Shane B. 
Rating:
4.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Great delivery, easy rental and the turn in process was as easy as the initial delivery. I definitely would rent again and highly recommend them.

FRED J. 
Rating:
5.0

Customer did not leave a comment.

Jimmie S. 
Rating:
5.0

Very helpful

Panno T. 
Rating:
5.0

Customer did not leave a comment.

JEFF V. 
Rating:
3.0

Customer did not leave a comment.

Bob L. 
Rating:
5.0

You guys are awesome!!! Thanks so much!!

Patrica A. 
Rating:
3.0

I reserved a 20' U-haul. The morning of my move I was told by 'Patty,' (NOT at Fogarty Garage, but from U-haul itself), I could 'choose' between a 15' U-haul in the same city or a 26' U-haul a 26-mile round trip away. Take it or leave it. I don't believe the company (U-haul) made any attempt to get me the 20' that I wanted & I had to settle. Not happy with U-haul and will not recommend to others.

MICHAEL K. 
Rating:
5.0

Very professional and friendly.

DONALD B. 
Rating:
5.0

Customer did not leave a comment.

Rob D. 
Rating:
4.0

Very easy process from beginning to end. Staff was friendly.

Andrea B. 
Rating:
4.0

Customer did not leave a comment.

MIKE P. 
Rating:
4.0

Customer did not leave a comment.

patrick S. 
Rating:
5.0

Don't change a thing. Great service, outstanding price and quality equipment. Could not be happier.

JACK B. 
Rating:
5.0

Thank you for your kindness and patience with me with the errors on my form. So appreciated doing business with you and would definitely recommend your uHaul services to others !

rieda H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan S. 
Rating:
4.0

Customer did not leave a comment.

MACK H. 
Rating:
5.0

Customer did not leave a comment.

JIM S. 
Rating:
5.0

They had outstanding customer service! Moves are stressful, and they helped make everything easier & simple. Thank you!

steve H. 
Rating:
5.0

Customer did not leave a comment.

Greg U. 
Rating:
2.0

I only rented from this location because they had my car and I needed to tow it back to the city where I could get the work done at a more realistic price.

Brian F. 
Rating:
5.0

Excellent service. Nothing to improve.

Keith S. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

david L. 
Rating:
5.0

Customer did not leave a comment.

Dawn M. 
Rating:
5.0

None, great job.

Andrew L. 
Rating:
5.0

Customer did not leave a comment.

CAROL H. 
No reviews have been submitted for this location.

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