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Mark V
Customer Reviews for Fonda Dairy Bar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best U Haul in upstate ny
jim lThe owner was easy to work with, responsive, and helpful. Would rent from him again in a heartbeat!
Joseph GExcellent Dealership
jim lstupid expensive advertised $60 less than actual price online.
alyssa gJim is great at what he does. I have used his services multiple times and cannot say enough good things.
JOEL BExcellent rentals, pick up and drop off
jim lCustomer service was excellent. Very helpful and accommodating. The truck however was wet inside so I have to lay down tarps. The cab of the truck was disgustingly dirty. You stuck to everything. The dust on the dash was so thick. It smelled like smoke. I couldn't wait to return it.
Michael oThe steering on the truck was a little loose. That truck should probably be retired soon. The manager of the location was good and helpful
GEORGE DOwner jim excellent to deal with. Would deal with again Ty for your help
George CBest all.arounf dealer
jim lHeadlights went on and off like there was a short in them. While driving
Jessica WLove working with Jim at the Dairy Bar in Fonda. He's always helpful and accommodating.
megan sThere was garbage left in the front of the truck when we rented it, and equipment left on the back of the truck ( which we didn’t mind we ended up using it since it was there). Miscommunications with owner and Uhaul company, these issues I thought were resolved until they kept trying to charge my card for more money for which I have no idea what. Just wrote the company to try to solve the issue. Might I add this was not an ideal place to send me for a uhaul in the first place with the fair going on. Would not recommend.
Cherokee SFonda dealer is top shelf. Excellent in every respect.
jim lService was extremely good and staff was helpful and customer oriented. Kudos for this location! Thank you for helping.
Luis LEverything went well.
Sherri VVery friendly and helpful. 2nd time I rented from them, and definitely will again.
Ashley GExcellent in every category
jim lVery good service.
Robert KEverything was great. Jim Squillace was very helpful.
James BGot hooked up and on my way in a timely manner. Great service.
Randal SThe gentleman that was there was very helpful and accommodating. We have rented before from him. Great guy.
RICHARDJOHN PJim was very easy to work with. He made very helpful suggestions
Mary GFANTASTIC service!!!
Paul PNot Mitch a top notch Huallaga dealer
Terrys AVery friendly, personable, and so helpful. Would definitely go back and recommend to anyone. Service was absolutely wonderful.
Teshia SNice people but trailer had not been swept out prior to my pickup. Didn’t notice it until I started loading but there were a couple small spots of wet “mud” and straw on the trailer floor that wouldn’t brush out easily with my gloves. Pretty gross and not sure if it was just mud - could have been something else? Otherwise everything was fine.
Erik JVery good customer service. Best of all you're rental centers very satisfied with my rentals.
Wayne KExtremely easy rental process very nice people to deal with.
William BStill waiting for a receipt from my rental.
WAYNET KThe truck had under half of gas on the tank, I picked a rate of 29.95 and .89 per mile and I was charge $162 including gas and only used 70 miles.
Genesis PJim always goes above and beyond! Always a great experience here!
Sandra DSuper friendly and super smooth process. Overall a great experience.
Joshua SActually everything was top notch!!
Theresa RHe forgot to include the dolly, he delivered it to us! Was really great service and really nice guy.
Cynthia WVery friendly, very professional service. I will definitely be going back for future needs.
ED BYOU, U-HAUL: Improve the website and payment processing so charges are transparent and all documents (contracts, invoices) are sent to your customers.
pam mSuper friendly service! No complaints here.
Kerry JGreat to deal with
Terrys AJoe was especially helpful and such a pleasure to talk with.
James BJim is the best!!!! I'll rent here from now on!
Wayne YA+++ everything was excellent
Johnny AJust keep up the good work
TERRYO JNo problems, was easier than pressing the Staples button lol!
RAYMONDNATHANIEL MThe representative was very courteous and explained and suggested different ideas. This was a last minute rental and I am glad that Uhaul is so reliable! No worries, no problems. Thank you.
JOANNEELAINE GAnswered all my questions, was easily avaliable and explained each step. Nice job!
ELLENANN Dnothing
HOWARDE BThe guy that I met there was great and friendly keep him there
VISHAM RJim at the Dairy Bar is wonderful to deal with. He always calls and confirms and lets us know if there are any changes. He is very professional. We have rented a truck from him twice in the past few months. I have rented other U-Haul trucks from other locations, and there has always been an issue. After renting from him I will always use him in the future. The equipment was available and ready when scheduled. I would recommend him to anyone in the area.
Alecsandar KJim was terrific. He made sure we were all set to take the vehicle despite the short notice. Truly most helpful. The van was great. It ran well and was good on fuel.
vernon jHave no comments
MICHAEL SThere’s nothing it was awesome
ROBERTPHILIP LI highly recommend the Fonda location Jim was super friendly tried to get me in the truck i wanted did everything to make it easy on me, since my original reservation was in the kayak place in Amsterdam the guy canceled on me without telling me and never called or anything. Thanks Jim again
AHMEDMOHAMED APickup location was 40 miles from my home! Expected to pick up the 4x8 trailer at the place I had the hitch installed n pick up trailer there at the Broadway store in Albany New York which way 20 miles from my home Customer should be notified of change of location
CAROLANN MThe storage area door was verrrry hard to raise up and down. When I got to the delivery spot, I struggled to get the door open. It shouldn't be like that. It needs to be repaired. The door should slide up and down much easier than this one did!
WILLIAMR SGreat service.
JERRYWAYNE WOwner at site was very helpfull and set everything up for me because I did not know how. Very friendly and gave me a lot of safety advice.
David DFriendly CSR, completed process quickly and efficiently.
Michael L