Customer Reviews for Fortress Storage Suncrest
(U-Haul Neighborhood Dealer)

16 reviews

6083 Hwy 291   Nine Mile Falls, WA 99026

(509) 484-8662

Location Hours

  • Mon: Closed
  • Tue-Sat: 8:30 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 6/22/2021 - 6/24/2021: Closed

Services at this Location:

Contact Us

(509) 484-8662

6083 Hwy 291
Nine Mile Falls, WA 99026

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 8:30 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 6/22/2021 - 6/24/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

DENNIS N. 
Rating:
5.0

Customer did not leave a comment.

Lane O. 
Rating:
5.0

Outstanding customer service!

SANDRA K. 
Rating:
5.0

Customer did not leave a comment.

CAROL P. 
Rating:
5.0

Easy pick up and easy drop off. Sara that works there is very helpful and professional.

Edward B. 
Rating:
5.0

Customer did not leave a comment.

Kim and Teri K. 
Rating:
1.0

I don't like the U-Haul registration app! You don't know what your getting, where to return the vehicle and no personal contact. I had a horrible experience with the whole rental.

Cherie C. 
Rating:
5.0

Sarah was wonderful!

Rick S. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
5.0

Sara was absolutely awesome! She was informative, enthusiast, and especially helpful. Her cheerful personality did not hurt the situation. She was very accommodating and had answers to my questions. I will be returning for future business indeed.

Jim B. 
Rating:
3.0

Customer did not leave a comment.

John Y. 
Rating:
5.0

Great Facility , Great Staff I will do business here again.

phillip H. 
Rating:
5.0

Don't write "leave keys in ignition" and "put keys in drop box" on the online return. Which is it?

Dave G. 
Rating:
5.0

The customer service was amazing. Will definitely rent again.

Jessica G. 
Rating:
5.0

Sara was super helpful! She was able to transfer my reservation to the Suncrest location when I had made a mistake and made my original reservation in Spokane. She was very pleasant to work with!!

diane O. 
Rating:
5.0

Very professional, clean facility, excellent staff!

Ryan F. 
No reviews have been submitted for this location.

Additional Services at this Location

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    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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