Customer Reviews for Fosters Breakdown Service
(U-Haul Neighborhood Dealer)

30 reviews

5570A Old Boyce Rd   Boyce, LA 71409

(318) 473-1031

Location Hours

  • Mon-Tue: 8 am - 2 pm
  • Wed: Closed
  • Thur-Fri: 8 am - 2 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(318) 473-1031

5570A Old Boyce Rd
Boyce, LA 71409

Services at this Location:

Location Hours

  • Mon-Tue: 8 am - 2 pm
  • Wed: Closed
  • Thur-Fri: 8 am - 2 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

I only had a phone number but no address for the drop off location. It took nearly 5 mins to get someone to answer the phone. I was then texted the address but told ALL I needed to do was to drive up, take pictures IF I wanted to, lock the truck & put the keys in the drop box. Later that evening I happened to check my phone & had an email or text stating I had to go online & follow the instructions on how to drop off the truck. I had to worry all weekend long that the truck was checked in or not. It was after 10:00 am on Monday, & a call back to the U-Haul number before I received a returned receipt. Also, as I returned it on a Saturday afternoon, had the location been open, someone else could have rented the truck & completed their move that same weekend. However, all this said, it was an easy, convenient location to drop the truck off. I just thank God there were other trucks there, otherwise I would not have known where to go.

JUDITH S. 
Rating:
5.0

Customer did not leave a comment.

jason M. 
Rating:
5.0

Customer did not leave a comment.

kimberly L. 
Rating:
5.0

Customer did not leave a comment.

clarence W. 
Rating:
3.0

GPS does not find this location without a hassle. Fortunately someone was still there to assist with the uhaul rental. For sure don't try the after hours pick up.

DAVID R. 
Rating:
3.0

The location served its purpose.

Christopher H. 
Rating:
3.0

Truck cab was dirty when we picked it up. Broken

Rocky P. 
Rating:
1.0

I picked the trailer up after hours - the trailer did not have a complete light hook up wire so I had to drive without lights to purchase one. Upon purchasing the needed equipment and hooking the lights up I discovered the right rear lights did not work due to the tail light was missing. So I drove the trailer back with partial lights and dropped it off at the pickup point because it was unusable. I returned a 2 day rental within 2-3 hours because equipment was unusable - I think I'm entitled to a full refund.

Dennis D. 
Rating:
2.0

Shorted me on my deposit, I am not pleased with u hual

James A. 
Rating:
5.0

I cannot tell you the last time I met a nicer person! He was so helpful and friendly. I truly feel like God sent him my way!

Tara R. 
Rating:
4.0

Have equipment ready at desired location/ and not have to travel to another location with no compensation

Robert D. 
Rating:
1.0

Customer service on this day was PISS POOR! Please see reservation number 92569748.

Tahisha T. 
Rating:
5.0

Everything customer service wise was excellent. The truck itself needs the front suspension seriously addressed

jarvis J. 
Rating:
2.0

Truck was filthy inside and out. Gas on paperwork said half a tank. It was less than a half. Had to wait over half an hour to get truck because girl was at lunch and late getting back. Mr Foster was nice but not capable of cleaning truck.

Charles Y. 
Rating:
2.0

I wasn't told that the location that I would be dropping my vehicle off at would be closed when I dropped it off. I was told at the location I reserved my truck at that I would be able to have a month free of storage for buying a one way. The place i picked up the truck at booked my drop off location at a place that was both closed and doesn't have storage.. so I was tricked to some extent into buying a truck I could have honestly done without.

lucas B. 
Rating:
5.0

Customer did not leave a comment.

christina R. 
Rating:
1.0

There was broken glass inside the trailer and it was very dirty. No extras, like dollies were available even though I had prepaid for them.

oday L. 
Rating:
1.0

Inconvenient location. Not helpful. Truck was dirty. Didn't have the furniture pads I ordered.

Kevin T. 
Rating:
3.0

Equipment located on a dusty field recommend equipment be cleaned out better before being picked up

Lionel C. 
Rating:
4.0

They are trying to help me get credit, Truck broke down and I had to rent to storage buildings to unload balance of furniture and never made it to destination.

David C. 
Rating:
3.0

Customer did not leave a comment.

EVANS M. 
Rating:
2.0

Make sure you have the right truck the customer reserves and don't tell a customer to go pick up a truck over 10 miles out of their way

Mell S. 
Rating:
1.0

When we arrived to pick the truck up at 10:15am, no one was there. We had to wait 30 minutes in the hot Louisiana sun for someone to get there. This in turn put us behind in loading the truck and made us late leaving for our destination.

REBEKAH B. 
Rating:
3.0

Fast Friendly Helpful Service!!

STEPHANIE S. 
Rating:
1.0

I was scheduled to pick up equipment at one location. I was informed via text shortly before my arrival that the equipment was at another location in the opposite side of town Just very aggravating!!!!!

PATRICIA B. 
Rating:
3.0

Customer did not leave a comment.

LYNN R. 
Rating:
1.0

The location is extremely unseemly. I would never pull over to this place. It is like something out of a bad movie. The personnel were nice but did not fill out paperwork properly. Put in wrong address, misstated amount of gas in the truck.

JESSICA Y. 
Rating:
4.0

Customer did not leave a comment.

JEAN R. 
Rating:
3.0

I lived too far from this location. It was the closest UHAUL location for pick up. It is in the middle of no where. Staff was helpful.

HEIDI P. 
Rating:
5.0

Needed the furniture pads that were ordered... since the location did not have a supply and none were on the truck, I had to purchase $60 worth of blankets from local Dollar Store... U-Haul should refund that amount or give credit back to the bill...

KEVIN H. 
No reviews have been submitted for this location.

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