Customer Reviews for Four Star Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Four Star Rentals

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HARLAN B. on

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They helped me right away. Great rental store.

ROBERT D. on

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rental price daily rate $9 higher than the next closest dealer.

Earl K. on

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The proper level one inspections of the equipment was not performed. The inside of the cab was dirty with dried up mud ad the back had not been blown out. The chains on the auto transport did not have the proper grommet restraints on them and the rear vehicle chain was not properly installed. The people at this facility did not seem to care. Also, the vehivle had 80 miles more on than the contract showed. Finally, this vehicle should probably be in the rotational stock as this was the roughest riding and noisest vehicle I have ever rented.

Kevin R. on

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I asked why I was being charged a price and didn't accept and yet I was still charged

FRAN G. on

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Customer did not leave a comment.

john b. on

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Kyle S. on

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Rather crowded with machinery and such, but the people were helpful and I got the 10' truck I wanted after UHaul telling me I'd have to take a larger one, so I was a lot happier.

Andrea B. on

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Best service I ever had- the people went overboard to help during a difficult time (after Hurricane Irma). No need to improve

laurent g. on

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The truck was dirty when we took it and the drop off location wanted to charge us for that.

Valarie V. on

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Fast service for drop off. Excellent staff.

FRANCISCO N. on

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Customer did not leave a comment.

DOREEN P. on

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Barbara J. on

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Great customer service. Liked the ease of reserving online and dropping off after hours with a follow up email invoice. Great experience.

BILL L. on

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Rented a really nice new truck. Drove very smooth, I will be back to rent again the next time I need one.

Jeffrey G. on

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Key West is a small place and 4Star does well with their somewhat limited area. The crew was very helpful and friendly.

James S. on

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The Tow Dolly's lights were intermittently working. They did not have the parts to complete a proper repair of the lights and I had to have roadside assistance help when the lights stopped working and blew the fuse on my vehicle.

Carrie G. on

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The service that I received on behalf of U-Haul was excellent. The staff at 4 star rental is an exceptional representative for the U-Haul Corp. You will be very pleased to know that they are representing your company well. Thank you for the opportunity to tell you this. -Ms. Carrie

Jay B. on

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Customer did not leave a comment.

JUAN G. on

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I feld very welcome with the customer serves. every one in the store were very profetional.

Denis G. on

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I used the online system but still went through a long time at the location. It wasn't up to a auto rental sign and go

JOSE C. on

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awesome customer service!

Lesile W. on

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Being able to pick up trailer o Sunday

LORIE B. on

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Great service, had truck ready when I walked in the door. Out in about 5 minutes if that long. I will rent again and I recommend to others. Thanks so much. 4 star is a great location to pick up and bring back. Thanks

Joseph C. on

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linda g. on

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mid q. on

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Donald M. on

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Marc H. on

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Nothing!??

Ken C. on

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Deliver vehicles to renter with a full tank of gas.

Jason N. on

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William M. on

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Rick D. on

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Gus A. on

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It was all good:)

osmo s. on

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Steven K. on

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Great

VLAD S. on

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Customer did not leave a comment.

jones w. on

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THERESA O. on

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ROBERT R. on

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DAVID M. on

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Leo E. on

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Nothing. It was smooth booking online. Staff was prepared and ready for me soon my arrival.

SHERMAN H. on

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Customer did not leave a comment.

PATRICK K. on

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Edmund M. on

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Customer did not leave a comment.