Customer Reviews for Four Star Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Four Star Rentals

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Rick D. on

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Gus A. on

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It was all good:)

osmo s. on

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Steven K. on

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Great

VLAD S. on

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jones w. on

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THERESA O. on

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ROBERT R. on

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DAVID M. on

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Leo E. on

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Nothing. It was smooth booking online. Staff was prepared and ready for me soon my arrival.

SHERMAN H. on

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PATRICK K. on

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Edmund M. on

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richard b. on

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Edward k. on

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Darryl D. on

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VLAD S. on

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Great team!!!

Julie W. on

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There was less gas in the tank than noted on the rental form. I did not realize this until driving away.

Scott B. on

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JEFF S. on

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Dian T. on

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Mark B. on

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They were amazing !

mary k. on

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george o. on

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Vincent P. on

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Frank A D. on

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Thank you

THOMAS SWEETS K. on

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Tyler J. on

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Pick up location, while not the most clean, and very cluttered with equipment all over with small little walking paths inside the store, the staff was completely A+ they were incredibly friendly and talkative about our move. Would recommend again and again

kris k. on

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chase w. on

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gloria b. on

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Richard C. on

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Mary Ann V. on

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Bryant B. on

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Pierre A. on

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Great people, great service!

Ricco W. on

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sadler j. on

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Quick and efficient

JUAN M. on

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Great service

Jerry J. on

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Four Star is great and this should not be used in any form against Four Star rental. They are the middle people and the equipment was brought down to them fulfill the uhaul request and rental. The auto transport had rusted equipment that I had to spray with penetrating oil in order to use the strap assembly to secure the car. The brake assembly had no fluid inside of it and was hard to get the cap off due to the rust. Uhaul should service there equipment more often, also I had to wiggle the wire bundle every time I cut my truck off because the lights would not come back on.

Brad B. on

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Store location was very over crowded with equipment. An employee unhooked the trailer for me in the street (very helpful)

Craig B. on

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MAXWELL F. on

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Always dirty vans and they charge me more than they said. This place is a scam

Jeffrey S. on

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DONALD V. on

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Very friendly, helpful and professional. Thanks to all!

BETTY N. on

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The service I received was excellent. Eric went out of his way to help. All the guys in the service yard were friendly. Other than the truck smelled like cigarettes and it was a work truck after all, my experience with uhaul was great. I would recommend them.

HOLLY B. on

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TERRI S. on

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These folks were great. Helpful and pleasant, fast and efficient.

KEN S. on

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Rented a 20 ft truck 2 weeks in advance to unload a trailer of furniture was told the day before only a 17 small box was available forced to rent a second truck so we could finish the job in the reguired time not real happy

DENNIS K. on

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NELSON H. on

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THOMAS G. on

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Excellent service all around

MATT M. on

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WILLIAM S. on

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BRIAN A. on

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DAVIS D. on

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ROBERT M. on

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very efficient facility

JONATHAN C. on

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RANDY G. on

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ESTENE S. on

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JAN B. on

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ERIC F. on

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The van I rented did not match the mileage I had on my receipt and because there was a "change oil soon" message on the mileage screen, you could only see it for 2 sec when you started the van. Also the gas gage did not match. I went back in and told the guy, he didnt bother coming to see and when I returned the van, he didnt even put the correct mileage, so that the next person would also be possibly screwed if they did not check the mileage before leaving the store.

LISA B. on

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Offer insurance before finishing transaction. Have trailer in good, working order, so customer does not have to wait for repairs to be made at time of pick-up.

MICHAEL K. on

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I was treated very well by the staff at Four Star and would definitely choose them again and recommend them to others.

DON M. on

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mike p. on

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PEGGY W. on

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Check out the truck before the customer drives it. I drove this and had a horrible drive for 400 miles. His truck fish tailed and had its own way of driving if you can understand me. These trucks need to be looked at! I shouldn't have to worry when I'm spending good money on a horrible ride!

KELLY R. on

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PATRICIA M. on

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Make sure the truck given out does not have the check engine light on and it is in good working order and NOT one that feels and acts like it will not make the entire trip. This vehicle was a danger to the customer!!!

Stephen M. on

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JIMMY D. on

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IS OKEY

DONNA C. on

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Very helpful friendly people. Would definitely recommend.

leisa t. on

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Jack H. on

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RICHARD D. on

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TRUCK WAS ON EMPTY BUT RENTAL PERSONNEL MARKED 1/4 TANK. TRUCK WAS DIRTY, WINDSHIELD COVERED IN BUGS AND WASHER FLUID EMPTY. BACK HAD SAND AND DEBRIS ON THE FLOOR. TRUCK RAN WELL THOUGH.

GORGE S. on

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The entire staff was superb! Helpful, courteous and knowledgable. VERY impressed!

TERRI F. on

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ALAN F. on

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ANDREW ROBERT JR M. on

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SEAN S. on

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24 hour drop off fit our work schedule and quick email final receipt.

MICHAEL S. on

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JACQUELINE B. on

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NICOLE S. on

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TAMARA P. on

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JEFFREY G. on

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FRANK H. on

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Not too clean and no washer fluid, but the truck was great.

JESSICA M. on

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The location called multiple times rushing me to come pick up my trailer hours before my reserved time. When I was there to pick it up they argued that there were no dolly's left, even though I reserved one a week prior. Once they had the trailer hooked onto my car, there was no way to get it off. When we dropped it back off we had to lift the entire unit off the trailer hitch ourselves! Never again will I use this location.

PIERRE A. on

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Very nice people at this location. The equipment worked fine and was clean. No problems or issues I do not move often, but if I have to move again they will get my business!

TIMOTHY C. on

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The staff was very accommodating and helpful. What a great reflection for the UHaul company.

DENNY M. on

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RUSSELL R. on

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nothing...it could have not been a more smooth and rewarding experience ... front desk employees very helpful, great easy to find location and new clean van. (also easy to use website)

TERRY C. on

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HENRY H. on

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Thank you

CHRISTINE B. on

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MELVIN F. on

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PATRICK K. on

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MARIUSZ P. on

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I reserve the trailer online. Uhaul promice if I WILL NOT RECIVE MY RESERVATION THEY WILL PAY 50 $ . any way ,I have phone call with information right after I made reservation, the thrailar I reserve is not avaiable and I have to pay more for trailer . Wher is you promises?

RICHARD L. on

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Great experience!

RICHARD C. on

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steven m. on

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LAURA T. on

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the flood of the truck was very dirty, it had been swept but it had dried mud throughot the entire bed.