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Bacher Chamo
Customer Reviews for Alex Auto And Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck itself was fine. Worked well and was clean. The pick-up location, however, was fine but not great. We had a 9 am appointment but were told that we had to "wait for the guy to show up to get us the keys" and that "he would be here any minute" He showed up at about 9:30 and got our information. The shop was very small so we waited outside. He seemed informed but overall very litter information was shared. We were given the keys and were on our way. Drop-off was very easy. We just drove up and handed the keys to a worker and were told that was all we needed to do. Overall it was an easy experience but was different than other U-Haul experiences we have had.
Stephanie Gaston