Customer Reviews for Freedom New Richmond

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Freedom New Richmond

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Theodore S. on

Rating:

Customer did not leave a comment.

michael S. on

Rating:

Customer did not leave a comment.

Janette S. on

Rating:

They had no furniture pads at this site. I ordered a dozen.

Dane E. on

Rating:

Just a gas station

Christina M. on

Rating:

Customer did not leave a comment.

tammy M. on

Rating:

Customer did not leave a comment.

Laura T. on

Rating:

Customer did not leave a comment.

Don J. on

Rating:

Customer did not leave a comment.

Don L. on

Rating:

Person behind counter was not knowledgeable and not able to help me hook up trailer. She pointed out the window and told me "it's one of those out there". I drove away very nervous that I had not hooked up the trailer properly, and that the trailer might not be in good service based on the poor condition of the Freedom gas station it was located at.

Linda M. on

Rating:

We were quoted one price and received an email confirming that price and now, two days after returning the equipment on the agreed date, we are being billed for more money.

Cindy D. on

Rating:

The facility was un-clean and the staff not very helpful.

John F. on

Rating:

The New Richmond gas station was very helpful, although they didn't have appropriate training from U-Haul, on the system. The U-Haul customer service had horrible agents, they were not helpful and didn't know how to handle the problems. They're basic response was 'I'm not responsible for that...' we will continue to use this gas station, but will never again use U-Haul.

Jim G. on

Rating:

easy in and out

Linda C. on

Rating:

Customer did not leave a comment.

Deborah W. on

Rating:

Customer did not leave a comment.

Nicholas R. on

Rating:

Customer did not leave a comment.

Mike S. on

Rating:

The worst experience one could imagine. i will be calling for refund! Huge dissappoinment and frustration.

Lester R. on

Rating:

Haul itself Customer service mix up our order over the phone twice. Need to listen better. Tried to over charge us twice. Freedom was great to work with