Customer Reviews for Burgers Tacos & Wings
(U-Haul Neighborhood Dealer)

Rating:

1.0

The mileage didn’t work for me, they only gave me 40 miles and it was way more to get to my destination, I guess the calculation wasn’t right .

Rating:

2.0

I was missing my Dolly and was charged for it now I have no way of contacting you to get my refund for equipment I paid for but never received and then was told at the pick up location “Oh we don’t have any dolly’s” when I needed it to move and it was last minute and a huge inconvenience

Rating:

2.0

ANSWER THE PHONE AND TREAT CUSTOMERS WITH RESPECT HORRIBLE DROP OFF EXPERIENCE.

Rating:

2.0

Be upfront about any additional fees possibly accrued due to not having the truck returned at the specific time to alleviate confusion & unjust fees. I was under the guise I could contact Haul ahead of time for assistance, received none, & was later charged an additional $40 for a $20 truck - not including the request to ensure the gas is full prior to returning. I can't say if this issue is on uhaul as a company or on the provider but the provider should inform guests at the time of pickup so these qualms can be avoided.

Rating:

5.0

Very Professional 5 stars

Rating:

5.0

The van wasn't cleaned out properly. They should make sure the vehicles are clean

Rating:

5.0

Everything worked out great!!!

Rating:

5.0

The customer service was knowledgeable, efficient and courteous. The vehicle just needed to be cleaned. There was trash and debris in the center console and mats and a sticky substance spilled along the center console as well.

Rating:

5.0

After every use the vans or trucks need to be cleaned and sanitized.

Rating:

1.0

Clean vehicle after each use this van was extremely filthy and also had a bad odor

Rating:

1.0

Primero una persona que hablé también español Segundo personas que atiendan con amabilidad, cordialidad y raspeto

Rating:

3.0

I was charged for Gas was sold I will receive a call in regards why even though I placed it to the mark that I got it.. Still haven't received a call from anyone.....

Rating:

3.0

unfortunately they're doing repairs to the street, and I had to walk a block and around the corner to pick it up .I had a small issue returning. I didn't see a drop box for keys and I had to come back when the place was opened, other than that it was very convenient and local

Rating:

5.0

Service was great only thing the van wasn’t clean

Rating:

5.0

Good

Rating:

3.0

Charge the right amount and issue the correct refund

Rating:

3.0

I booked online 16 insurance + 20 dollars/day + 13 millas Total 62.82 They asked and they debited from my card 102. I disputed it with my bank, they have hide fee. This is not my first time, this place is terrible.

Rating:

3.0

Over charge me I rent for Half an hour and my Debit card charged for three day's

Rating:

1.0

They overcharged me for gas. I returned with the same amount of gas I picked it up and they still charged me 66 dollars more. Don't go there people. They are scammers. If you don't buy food at their restaurant they overcharged you. Karma will knock on their door for overcharged me. 666999

Rating:

5.0

If the courtesies extended to me are what they do on a normal basis there's nothing to improve. I had a pleasurable experience with expedited service. I'm definitely going to use them again

Rating:

5.0

It would be great if all your vehicles had a loading ramp

Rating:

1.0

The worst customer service ever! First of all it was in a restaurant and you had to speak to agent through the phone that was not only rude but seemed like was half asleep. He screwed up our reservation and we ended up paying more. made our move SO stressful