Customer Reviews for Friendly Grocery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Friendly Grocery

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Janneke V. on

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Harry D. on

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Ricard M. on

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The interior of the van was a bit dirty. Nothing major but could be improved.

Alejandro A. on

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For a second time in a row with 1 month in between, the Van than was rented had one of the lateral mirrors broken. The van was handled with an almost empty tank, gargabe inside and bad mantained asset. The only thing possitive about my experience is the service. The store manager is very kind and the location is quite good.

Harvey R. on

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Great service, as usual.

Mitieli R. on

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I have not Received a receipt Additional charges were made.

Cooper C. on

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Yao-Jen C. on

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Alejandro A. on

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I had to accept a van that had a smashed lateral mirror because there was no other one. Also, gas was not full and lost me time having to refuel it since the beginning. The app NEVER WORKED!! It got stucked when loading the first picture.

Hossein M. on

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Payam M. on

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Unacceptable unauthorized fuel charges when I returned the vehicle with more gas than when I took it out

Harry D. on

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Melanie H. on

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Susan L. on

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Bradley S. on

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Nicholas K. on

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Just make sure you take a pic of your km and gas level because our guy didn't check anything on the van before we left and if there are any discrepancies you will have the proof for yourself. Not that anything was wrong with this but for people that havnt used uhaul or whatever

Marco M. on

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better parking spots in the back of the store for the Uhaul van because it was very narrow and parking was limited.

Sarah S. on

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For starters, there was two reservations on the same truck (myself and another customer). The other customer did not want to go to another location to pick up the truck, so I said my reservation could be moved. We all seemed to be in understanding, and my reservation was moved to the Main Street location. Then, I was given the key for the truck at this location. I declined extra insurance. No walk-through was given to identify any pre-existing damage. The fuel level was considerably lower than what was marked on the reservation. I also never received any of the associated paperwork that stated my kilometer and day allowance. This was a very confusing, stressful and unprofessional pick-up. The only positive was that the truck was quite clean.

Paul-Emile D. on

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Fred R. on

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Excellent service, friendy person, good experience

Brian M. on

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Parking can be tight if there more more than 4 trucks. The mobile phone check-in and return mobile phone process requires more time than expected -30 to 40 minutes combined. There was no lock box on the vehicle I rented. The key was in the cargo bay, only accessible once the agent gave the code for its padlock

Richard M. on

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Nothing can be done to improve, great guy who owns the store, even the van smelled nice! Cars available, good price, really good deal! kindest regards Richy Middleton

Edward Ken R. on

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kevin H. on

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Great rental experience. Friendly and helpful in a convenient location.

Harvey R. on

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good location.

John Z. on

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Ian B. on

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Easy to set up and use. Made my day way easier! Thanks!

Arne J. on

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Kelsey B. on

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Mike M. on

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Passenger turn signal was burned out. Gas tank was only half full. Agent was terrific, but he had to call in to U-Haul because they overcharged me by $20 for mileage (they charged me $48, based on the miles rate of $0.79 instead of the kilometers rate of $0.49. We live in Canada for crying out loud - it's a metric society, and really not that complicated).

Barbara W. on

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Customer did not leave a comment.

Stephen B. on

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Used the App, very flaky did not work has bugs had to call customer service took 45 minutes to sort it out. They don’t give you a full tank of gas so your guessing on how to refill. Would not use this rental again.

Brian M. on

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You could never hope to improve upon the impeccable level of service at this location. The vendor was efficient, congenial, and professional, and I could never rate his service highly enough. I’d happily do business with him in the future.