Customer Reviews for Frogs Pawn Monroe

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Frogs Pawn Monroe

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Cathy O. on

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RONALD R. on

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John M. on

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Nathan M. on

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Timothy M. on

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I was told my total would be under 100$ I just got another charge today for 86$ It’d be awesome if you guys could tell me why and or not charge me for no reason. Also I was supposed to have the truck back at 3:00 pm I was 10 minutes late and was still charged. That’s not great business. I will probably just go elsewhere to rent a truck next time.

winston M. on

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MELINDA M. on

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Rokedrick G. on

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Everything was good,great customer service I was in and out keep it up

Greg B. on

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BERNARD B. on

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Jacob M. on

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Horrible experience. Pickup was 45 minutes away from where I was promised, they had no payment method on file despite my providing it 3 different times, and every person I dealt with seemed confused and told me something new.

Jerome M. on

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Easy drop

jeremy H. on

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We were very happy with the entire experience of the Uhaul truck. The pick up and return as well as the prices. Best for the money.

RONALD R. on

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Your automatic sign-in/out needs improving

kelly F. on

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MICHAEL C. on

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John R. on

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David W. on

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KIMBERLY L. on

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MICHELE N. on

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I requested an appliance hand-truck, but there wasn't any available. I would suggest having enough to go around if needed. Renting one would have been a great help to me. ;) Overall I would highly recommend Frogs to anyone!

JOSHUA P. on

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Samuel D. on

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The Location was perfect and everything started fine. The truck had a severe oil leak which left me stranded and poured oil all over my driveway. I returned the truck early, after hours. I also had to put $20.00 worth of oil in it to get it back to the location. I would like to speak to someone about a refund but cannot get through on the customer service line.

Adrian R. on

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Gary D. on

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They gave away my hand trucks to another customer that I already reserved and paid for when I rented the truck. If he hadn't stopped waiting on me and finished. I would have gotten my hand trucks but instead he gave them to a lady. Then told me it was u-hauls fault. For not giving them more hand trucks.

ALAN D. on

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Elycia W. on

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Chris M. on

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Truck cab smelled like cigarette smoke

Joshua T. on

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Truck failed to start on multiple occasions.

LEKIASA S. on

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Johnny G. on

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ALAN D. on

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Johnnie P. on

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terry S. on

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