I always deal with them everything way great.STEVIE B.
Customer Reviews for Fuel Rush LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Renter should be at location!KADEJUAH A.
Horrible locationKenneth K.
Wonderful experience as always.STEVIE B.
The pick up location had only one man handling a convenient store and trying to hook us up... hard for him to do it all... failed to notice the pad lock on trailer... we crossed town at 5 pm, and then found we couldn't load... had to spend the night, wait until 10:30 sat. Morning to have a dealer cut it off. Not happy.Daniel P.
Found owner to be cooperative in extending usage of truck. Appreciated that!Amylou D.
Customer did not leave a comment.RACQUEL B.
Customer did not leave a comment.Gary S.
Customer did not leave a comment.Kattie Y.
Keep doing what ur doing.Stevie B.
The location was a convenient store with a lot questionable traffic in and out.Kevin H.
I was over charged By $35 dollars because my location was changed and no one took into consideration I would have to go out of my way 26 miles @ .79 each way not counting the time. O Please refund me $50 to compensate me for the additional mile I had to pay for and my time (nearly 2 hours). They also charged me for gas when I put more in it than it had in it.PAUL H.
Right next door to my business.STEVIE B.
everything was greatjanice W.
I had a scheduled pick up time for 11:30, I called and informed that I was going to be late, when I arrived I had to wait 1/2 hour for the guy to come that was responsible for the UHaul transactionAndy S.
Great service to our needs. Made sure everything was connected correctly and was safe for traveling. Courteous and knowledgeable. Would definitely use this U haul site again.Renee D.
This was not the original location that I reserved it, the original location was hwy 80. Not the best experience. I had to go to different places because I reserve it at one place and they didn't have it there I had to go somewhere else. Cost me a lot of time and gas.jeff G.
The chains on the trailer were not steel chains. They were not properly connected to the pickup, They were too loose and hit the payment. As a result two of the three chains broke and had to be replaced by U Haul Service person before we reached our destination in Michigan. It caused us about 1 hour delay.Dale C.
Customer did not leave a comment.Lance R.
Customer did not leave a comment.Jeff H.
Customer did not leave a comment.GORDON H.
The staff were courteous but the truck did not have windshield wiper fluid in it and the lights on the truck even on bright was dim.. this made for very dangerous driving on the highway at night.. very displeased with the lights not working properly on the truck..Pamela S.
Customer did not leave a comment.Brian Y.
It was the closest to me, but is way out of town. The lady was very sweet and helpful though.Dennis S.
Didn't have the equipment I reserved. Also, it is inside of a gas station and the pick up is at the counter where everyone else checks out. Nearly impossible to check out a truck when there's a line trying to purchase from the convenience store/ fuel.Faith C.
Customer did not leave a comment.JOE J.
The employee was GREAT! But we did not receive a call about our pick up location changing from the original reservation. Had to call around to find out. The wiring was damaged when we picked it up. Employee was helpful it helping us switch it. More communication prior to pickup would improve experience.Mary C.
I was confirmed to pick up uhaul in clinton ms. I was never contacted abc told the location was changed in me. The inside of tre uhaul was dirty. I am very displeased. I called the 1-800- uhaul number 3 times and held fir 10 minutes each tin with never talking to customer service Very unacceptableBecky P.
Customer did not leave a comment.PATRICIA T.
Customer did not leave a comment.Brandon S.
Customer did not leave a comment.Kevin F.
have more two wheel dollies availableGRETA B.