Customer Reviews for Fur Paws Pet Resort

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Fur Paws Pet Resort

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barbara H. on

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Ernie N. on

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the trailer should have a jack attached. Extremely heavy to mount

Louise J. on

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Charles Z. on

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Owner refused to give me the outgoing odometer he posted. Owner would not sell me the collision waver. I could buy safetrip or nothing. Owner did not give me a copy of the contract, only the envelope that usually contains the contract.

Peter P. on

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Casey B. on

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Robert P. on

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Awesome service. Gary was very friendly and kind. Thank you very much!

Lawrence M. on

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Robert S. on

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More issues with the website being I placed an order for packing items and they were not available at the pickup location even though the website said I could.

bond A. on

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The truck was clean and worked great. However, the office was foul. The odor of cat urine was overwhelming. I uncomfortably breathed through my mouth during the transaction, but even then the smell burned the back of my throat. I felt like I was in one of those creepy TV shows which was a cross between the cat lady's apartment and a hoarder's house!!

Christopher S. on

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Sherri M. on

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James J. on

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Steven S. on

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Sage M. on

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Its overcrowded and moving around in the drop off area is ridiculous. They need less trailers so you can actually drive through the parking area.

Leslie R. on

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Lobby/waiting area smells horrible.

RONNIE H. on

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uncluttered office that smelled terrific.really fast in and out thanks!

Barbara M. on

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Very dirty and cluttered. Nasty, stinky cat litter pan in office, used food containers.

Lisa J. on

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Everything was great. Will rent from again.

Mary Y. on

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bruce Y. on

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samantha A. on

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Donald C. on

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max J. on

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jesuither P. on

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Great service! Place was verey c;ean and inviting.

gregory D. on

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LISA J. on

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very unprofessional, could not answer general questions about the insurance coverage, the place was locked each time we went there, and it was dirty--smelled like animal feces badly

edd S. on

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No problems with the Truck Rental - got the job done. I have been dealing with the U-Haul Store/Self Storage on Alcoa Hwy. I went to Fur Paws due to location being much closer. I stopped in to check on Truck availability and see if they had any boxes for sale. The manager told me yes they are $2.00/Small Box, I said I'll take 12, he took my payment via Credit Card and then went to the back room and emerged with 12 "Used U Haul Small Boxes." I said do you buy back used boxes, thinking I would have an outlet for the 50-60 boxes I had used. he said no but I'll be glad to have you dispose of your boxes here. When I returned home I checked out what I had paid at the U-Haul Store on Alcoa Hwy - to my chagrin, I had paid twice the price for the used boxes versus the new boxes from the U-Haul Store. When I ended up needing additional boxes I drove the extra distance to the Alcoa Hwy U-Haul Store for new boxes at half the price. I don't begrudge anyone making a buck and recycling the boxes makes for good conservation - but twice the price for used boxes is a bit much.

Bradley S. on

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We have rented from Gary four times over the past 10 months. He's a pleasure to work with and full of information. He has gone out of his way to help us with our needs. We look forward to seeing him again. Thank you Gary.

Braedon S. on

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Diana F. on

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Thomas C. on

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All good

D PHILIP H. on

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Customer did not leave a comment.