No one on site they were out of town. I was finally able to talk to to him on the phone. Reservation was for 15ft the keys in the lock box were for a 10ft. Which was on empty and not swept out this was after an hour waiting outside the gate in pouring rain. I would have expected a big discount after all this. But I was charged another $6.42 at the drop off location.
Douglas P.
Customer Reviews for G & S Auto Of GA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sketchy location. Didn't understand the concept of using an app to pick up the truck. Nobody there to help. Figured out the app and finally got the truck picked up.
Sherri F.My original reservation was changed 30 mins out the way, when I got to the location they didn't have my truck said it was stolen. This location was a hour away, he waited and gave great service, had to get a second uhaul and had to have road side assistance come out twice to change tires. Caused me xtra money and very inconvenient. The worst experience ever.
DAWYN P.You charged my account x2. That needs to be addressed ASAP? You need to work on Communication skills.
Morgan N.