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Oswaldo G
Customer Reviews for GR's Service Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ac did not work I will inform them
Angela MConvenient and easy to drop off.
Paul MHialeah and clewiston locations, good customer service and good people. But I'm very disappointed with u haul corporations my brother rented same enclosed trailer, same day in Cape Coral FL and he paid $130 for the day, and I paid here in Hialeah $240 dollars. Not acceptable., Thank you.
Carlos VTodo exelente el dueño del lugar muy cordial y atento. El equipo estaba impecable.
Mauro GI am very satisfied with my experience using U-Haul... --and if I had to say anything about changes being made... I was say, "keep the gas in the truck --at least at a half of tank of gas.. (mines was at a quarter of a tank!) But over-all/excellent! -'
drusilla wTy for equiptment that got me to my destination safe .
Sharon P👍
Osmel FWith the numerous choices of uhaul outlets in the greater Clewiston area I find myself always gravitating toward GR's as they never disappoint with their excellent customer service, cherry disposition and their customer is always right attitude that makes me feel special. Thanks for not disappointing.
sean mSuper quick and efficient - was in my way in no time.
Ian MNo comment
Howard MI don't know if because I'm Hispanic the person always treats me in a bad way if I want to rent something I prefer to drive a few more miles but don't make a bad face but to go drop something off I leave it because I'm not there for a long time even though it shouldn't be like that the person with nobody because in the end they are not going to ask for anything for free, they do not even do a favor, it is a service that they offer and charge and one pays for it
javier pwas storming for an hour need to rain after hours
Clifton BVery good
yorlan cThe gentleman that handle my rental was great and helpful. I would definitely use U-Haul again . No fuss straight forward like it should be 🌴
Joseph TManners
Sasha GI was over booked after making a reservation a week in advance. No one called, just let me come pick up the reserved truck to tell me they have none. She finally finds one 2 hours away. I drove to pick it up and there were NO KEYS IN THE BOX! I had to sleep in my car with my kids because we had no where to go and were unable to move into our home because of U-Haul, I paid movers and wasted thousands. You screwed up my entire move and money! I will NEVER use this company again
Ashley AOk
Sachitkumar PExcellent customer service as always
James HNot very friendly
DARLENE DSteve's outstanding customer service and pleasant demeanor almost makes me want to come back and rent a trailer even when I don't need one. Thanks and keep up the good work.
sean mAll I can say is I would do it again.
michael cIt was an excellent experience, they were very nice Not like the one in South Miami where we rented another trailer, it was horrible
Alcides PGreat experience
Michael FSteve and Patty are very helpful and made the experience very easy.
Matthew SThe truck inside was dirty
Maytee GThe door is always locked and the attendants are never there.
Shannon SThis dealership is head and shoulders above any of the other dealerships in the area. Helpful and friendly. The next time I need a Uhaul this is the first place I’m going to.
Steven BEverything was great
Bridgitte sBox i bought was crush didn't use them one was to small. very nice customer services
Leroy SThe customer service and superior equipment condition I receive from this location continues to make this my go to location to meet my hauling needs in the greater Clewiston metropolis area. I would choose no other. Steve's commitment to customer satisfaction and "customer is always right attitude" is a plus!
Sean MThe only thing I’d I got charged more for my service and did use the mileage that was requested
Cynthia HThe whole process was clear. First time renting a Uhaul and the experience was easy
Lamberto SVery good services
LINO SPerks or discounts on long distance moves, more expensive now due to gas prices, mileage fee, etc.
YVETTE FOne of the nicest locations in Clewiston to drop off a trailer. Hands down one of the best U-haul locations I have dealt with. Quick and smooth transaction. Staff is always friendly and accomodating.
SEAN MThe staff was welcoming and professional. The service was great. I will definitely use them again!
ANTHONY DRepresentative was very rude. Acted like I was inconvenient for him as he played with his laptop. Didn't ask if there were any problems with the trailer.
Clarence FAll good thank you very much GOD Bless
MORRIS JI always rent from GR Uhaul. Quick and easy. Great service.
HENRY GThe customer service was terrible. Would never rent from this location again. Wasn't attentive at all. Provided me with misinformation. Gave a truck that was in bad condition. It was shaking and wobbling on the highway. Very poor rating for this particular location.
RACHEL FU Haul app would not allow after hours return. Would not upload photo
James Lgreat and best service from hotel guy /
FRANCONI FClose the doors
Amos W