Customer Reviews for Gaby Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gaby Auto Repair

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

RIGOBERTO S.
Rating:

Customer did not leave a comment.

Jennifer P.
Rating:

Customer did not leave a comment.

ANGEL M.
Rating:

Moving blankets

THOMAS C.
Rating:

We will need to use a truck again in a couple of weeks. We will return to this location!

TERRIE G.
Rating:

Learn customer service skills. Maintenance on vehicles.

JASON S.
Rating:

This location is always incredible as far as availability of vehicles and customer service.. i've been using them for about 20 years now.

JESY C.
Rating:

Your online set-up is complete crap and cost me time and help. this location was great, but everything else about this experience was garbage

John E.
Rating:

Booked 3 weeks in advance then the day before was told we had to go almost 2 hours away to pick up the truck at noon when I booked for it at 9 am 20!minutes from our house

KEITH A.
Rating:

I could not hear the young lady talking to me with her mask and plexiglass. She was great, but needs to speak up louder:)

WINSTON C.
Rating:

Customer did not leave a comment.

Taylor N.
Rating:

Wonderful service. The two women who helped me and my husband out were amazing thank you.

CARRIE G.
Rating:

Had to sweep out the van and bugs in windshield. Van ran nicely. Side lane signals would be a big plus. Backing camera inRV mirror helpful. Instruction on location of gas tank wouldhave saved time. Location convenient and friendly.

JUDY T.
Rating:

Customer did not leave a comment.

Khodadad N.
Rating:

Terrible online checkout. But gabby was very good

FADI S.
Rating:

Excellent service

BRANDON J.
Rating:

They keep me so good here I can't say anything that would improve the performance..

Chad H.
Rating:

Customer did not leave a comment.

jennifer B.
Rating:

Customer did not leave a comment.

FADI S.
Rating:

Excellent service

Dana M.
Rating:

The people are very nice and accommodating, however, we were given a Car transport trailer with damaged tires, brakes not working, and overall very poor unsafe condition. We ended up taking the trailer in to another Big UHaul facility in Fresno who Replaced the brakes, all four tires, and basically rebuilt the trailer so it would be safe for us to take our car To Oregon with it. I'm not sure why we were given this unsafe product, but it was scary.

Jennifer W.
Rating:

Special thank you to Rita! It was a really easy rental and when things on my end changed she was flexible to make the rental easier for me. I appreciate the excellent service!! Thank you very much! Jen Woodard

Tanner C.
Rating:

Those in charge gave me the wrong truck and when I asked if everything was done and I could leave, they said yes. While en route back to my home, a lady called me to tell me I had the wrong truck and I needed to go back immediately. She was very rude about it. I understand mistakes happen, but first, don't be rude to your customers, and second, it was your mistake. Not mine. It was an inconvenience for me that probably took an hour of my day. They should have done something to make my experience better, not worse.

Linda C.
Rating:

Truck was not cleaned, and I was over charged for furniture pads. I ordered 36 pads and was charged for 42. I rented 1 utility dolly and 1 furniture dolly but was charged for 2 each.

RONALD S.
Rating:

Customer did not leave a comment.

Chandell N.
Rating:

It took about 3 hours to drop off the uhaul. We had multiple locations unable to take it even though we set our drop off location as open and called ahead. I finally just left the vehicle after hours and dropped the keys in a drop box at a random location because I was so tired of driving from location to location. The lady from the final drop-off location called the following day and sorted it out for us so I was grateful for that. Just a bummer it wasted hours of our day. Would recommend calling ahead like we did and making sure there is clearer communication from uhaul about drop off details. Also the wait times were the worst so plan 20-30 minutes wait time when you are trying to drop off the vehicle.

PETER A.
Rating:

Customer did not leave a comment.

tom E.
Rating:

Stop wearing masks & living in fear...do you require customers to wear a mask if they come in with the flu? I forgot to grab a mask before entering the establishment and I was treated like I had leprosy. The girl asked me to wear a mask & that I couldn't come in without a one!! Other than that she was very accommodating & had great customer service.

Dawn W.
Rating:

Customer did not leave a comment.

JASON S.
Rating:

I have used Gabby Uhaul for 15 years and their customer service is second to none. Their rental vehicles are always in good working order and there is never much of a wait. This UHaul business is a hidden gem!

John E.
Rating:

The shop was very difficult to get into and out of. Out of four tires only one had acceptable tread. The tires were not balanced and the trailer bounced at 55 mph.

Hue X.
Rating:

Directions to pick up was not easily understood

FADI S.
Rating:

Excellent service.

gerald J.
Rating:

Customer did not leave a comment.

Deborah T.
Rating:

Customer did not leave a comment.

RYESEEN C.
Rating:

Customer did not leave a comment.

Robert B.
Rating:

Nothing. I needed the trailer earlier than requested due to the wildfires and they totally accommodated my request. Thanks!

EVACECILIA P.
Rating:

Customer did not leave a comment.

EDER L.
Rating:

Great experience, friendly staff and quick service.

JAMES L.
Rating:

Customer did not leave a comment.

Keng X.
Rating:

Always professional and top notch. Gaby's Uhaul usually has what I need when I need it. Very nice staff. Gets me in and out in a short time. Highly recommended!!!!

Jaswinder S.
Rating:

Customer did not leave a comment.

brent P.
Rating:

Rear view mirrors were very dirty couldn't not use them until I cleaned them.

von B.
Rating:

Customer did not leave a comment.

felix Q.
Rating:

The staff were very professional.

esfandiar F.
Rating:

Customer did not leave a comment.

JAMES W.
Rating:

Always terrific service at this location.

Steve P.
Rating:

Customer did not leave a comment.

Meredith P.
Rating:

Your customer service was outstanding. My entire U-Haul experience was great! When you weren't able to get my hitch installed on time, you made it up to us by getting us different equipment for our trip. Thank you all so much!

jesse C.
Rating:

Customer did not leave a comment.

Shane C.
Rating:

Very slow and unorganized. When I finally got the trailer I asked about a ramp and the representative said I could just cancel cause these are very popular and she could rent out no problem.

PANGCHEE V.
Rating:

Customer did not leave a comment.

LESLIE E.
Rating:

Clean truck, ran great, no problems going up the grapevine. Great experience.

FADI S.
Rating:

Excellent service.

RONY M.
Rating:

Customer did not leave a comment.

albert H.
Rating:

Very nice professional people

Lawrence W.
Rating:

The people are super nice there and I would definitely recommend them to friends and family.

MATTHEW S.
Rating:

Customer did not leave a comment.

Marc S.
Rating:

Customer did not leave a comment.

David F.
Rating:

Customer did not leave a comment.

Larry P.
Rating:

Customer did not leave a comment.

Roxann M.
Rating:

Everything was great! Thank you for helping us get moved!!!

RICHARD N.
Rating:

Customer did not leave a comment.

ARTHUR S.
Rating:

N/A

BRIAN W.
Rating:

Customer did not leave a comment.

jesse C.
Rating:

Customer did not leave a comment.

Paul H.
Rating:

The people at Gabys were helpful and the rental was what we needed. However, the uhaul website is not easy to navigate on the phone.

LAWRENCE W.
Rating:

Customer did not leave a comment.

ARTHUR S.
Rating:

N/A

DEBORAH R.
Rating:

The truck was dirty on the outside. The windsheild was full of bugs and dirt and I had to clean it to see well. There was only 1/2 tank of gas and they knew I was driving 225 miles. The dirty vehicle was a disappointment. I've used U-Haul many times and this was unusual.

BLAINE N.
Rating:

Great service

Miguel P.
Rating:

It was difficult to figure out where to park the truck. WiFi there was sporty and made returning via mobile difficult.

Linda W.
Rating:

Everything was easy from online booking to return. Thank you

Donna W.
Rating:

Customer did not leave a comment.

Atef Z.
Rating:

Customer did not leave a comment.

Antonio C.
Rating:

I rented a truck and in almost 100 degree weather the AC was broken. Worst experience ever. I would never recommend this place.

Jose M.
Rating:

Making it clear that process involves Mobile Application.

nick D.
Rating:

Lady at desk was very courteous and helpful. Everything went very smooth!

VERGIL O.
Rating:

Customer did not leave a comment.

Walter Q.
Rating:

Customer did not leave a comment.

John G.
Rating:

Keep up the great service :)

derrick H.
Rating:

Everyone was extremely helpful. The lady at the front counter gets major kudos and props! 5 star for sure!!

RICK S.
Rating:

Was mostly smooth rental as it should be

John Y.
Rating:

I never received the dolly or moving pads that I had ordered.

BILL V.
Rating:

The credit card system was down and in order to complete the payment I had to go to my bank, wait in the Corona-virus line to get $300 cash and return to U-Haul to pay!!! That was NOT convenient at ALL!

JOHN W.
Rating:

Pick up location closed when they said they would be open. Truck parked half way on sidewalk stop hard to get into truck with fast traffic and truck half way into car lane.

John P.
Rating:

Customer did not leave a comment.

Roy F.
Rating:

Customer did not leave a comment.

James M.
Rating:

Just have a rep on hand rather than doing transaction over cell phone by taking pictures of my drivers license with my cell and uploading them. The transaction was fine but seemed strange to me.

Richard B.
Rating:

The lady at the counter was not helpful at all. She was always in her cellphone texting and browsing. I was transferred to this location by uhaul customer service after I was not able to check i. Online from a different location

FADI S.
Rating:

Excellent service

Leigh C.
Rating:

N/A

Hamazasp M.
Rating:

Customer did not leave a comment.

Juan P.
Rating:

Excellent Service! Love these guys!

judy B.
Rating:

Customer did not leave a comment.

miguel G.
Rating:

Good customer service.

Michael L.
Rating:

Have a free buffet

robert F.
Rating:

Have used them before and very professional people there.??

patricia H.
Rating:

Convenient, efficient and friendly. I had to reschedule 2 times and they were always pleasant and quick to help. I would recommend this u-haul office to everyone.

Anthony V.
Rating:

Customer did not leave a comment.

FADI S.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top