Customer Reviews for Gagans Asian Supermarket
(U-Haul Neighborhood Dealer)

30 reviews

585 St Clair St   Chatham, ON N7L3L3

(519) 397-0440

Location Hours

  • Mon-Fri: 11:30 am - 7 pm
  • Sat: 11:30 am - 5:30 pm
  • Sun: 11:30 am - 4 pm
Special Operating Hours
  • 9/22/2021 - 10/12/2021: Closed

Services at this Location:

Contact Us

(519) 397-0440

585 St Clair St
Chatham, ON N7L3L3

Services at this Location:

Location Hours

  • Mon-Fri: 11:30 am - 7 pm
  • Sat: 11:30 am - 5:30 pm
  • Sun: 11:30 am - 4 pm
Special Operating Hours
  • 9/22/2021 - 10/12/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

GLENNA L. 
Rating:
1.0

You booked me for a 9 am pick up and when I arrived the store not only didn't stage our key/pickup but the owner of the store didnt arrive until 10 am after U-Haul corporate called them and made them. When they finally did arrive they brought us into the location without a mask and made us fill out a second pickup wasting more of our time. The Uhaul smelled absolutely awful and the entire experience was terrible. I will never recommend this company to another person as long as I live.

MICHAELWILLIAM H R. 
Rating:
1.0

Customer did not leave a comment.

Chris C. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
1.0

Customer did not leave a comment.

ROMAN R. 
Rating:
3.0

The interior was filthy with dust and dry soil all over the mats and door panels. The seats were soiled and smelly the smell was overwhelming in the cab. I needed the truck that day, that's the only reason took it.

JOAOP F. 
Rating:
5.0

Customer did not leave a comment.

GLENNA L. 
Rating:
5.0

The only down fall was the price. I was told the rental was $109 with 150 km included. Which was for 2 full days. When I went in to pick up the pick up truck I was charged $330 plus all km. I was under the impression that when I returned it I should expect a refund. Well I only drove about 200 km and was charged 327. There was no refund. So I dont know why I was told $109 over the phone and turned out to be triple that afterwards. I know I won't rent a uhaul again

DANIEL F. 
Rating:
2.0

they were mostly not wearing masks (3 out of 4) in an establishment that says to still wear one, no one went to look at the truck and I was told her cell phone was out of power so she couldn't give me receipt of return, I pushed and she eventually did, over all I was very disappointed with the treatment of the return establishment I shouldn't have to argue to get a confirmation of return from the establishment

MIchelle S. 
Rating:
4.0

Customer did not leave a comment.

Dave R. 
Rating:
5.0

Customer did not leave a comment.

Chantala T. 
Rating:
5.0

Customer did not leave a comment.

KATELYN B. 
Rating:
5.0

Customer did not leave a comment.

Kristine D. 
Rating:
5.0

Customer did not leave a comment.

BRAEPA M. 
Rating:
3.0

Customer did not leave a comment.

Felicia J. 
Rating:
5.0

You could add a snow brush to the truck to wipe the windows off with.

Larry G. 
Rating:
3.0

Interior light in the back of truck was burnt out other than that completely satisfied.

KATRYNA O. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHERS P. 
Rating:
2.0

Get accurate operating hours.

ROBERTHENRY B. 
Rating:
5.0

Customer did not leave a comment.

Kathleen W. 
Rating:
5.0

The contact person at Gagans was very pleasant and professional. Pick up and drop off went smoothly.

MARYJOAN M. 
Rating:
4.0

Customer did not leave a comment.

Roland J. 
Rating:
5.0

Try to simplify checkout if you can.

Doug G. 
Rating:
5.0

keep doing what you are doing

LARRY J B. 
Rating:
5.0

Customer did not leave a comment.

VIRGINIAC P. 
Rating:
2.0

Air conditioning didn't work inside the truck. I had reserved online but when I went to pick it up the agent made a whole new reservation. I just received my credit card statement today and I was charged 2 separate times for a total of almost $145.00. Safe move said 15.00 online reservation but final invoice charged me $30.00

Elizabeth T. 
Rating:
5.0

Proprietors very friendly and helpful

Karin F. 
Rating:
5.0

Power windows would be nice

Karin F. 
Rating:
2.0

When I got there it took 45 minutes to find the keys. Then taking it back I found the person there waiting for me in an suv at ten to nine and had to ask for our change from $100 deposit which was locked inside the store..I left my gloves in it so i came back next day to find the alarm going off and waited again to get keys to pick up my gloves. Left 30 minutes later again. The longest distance drive was from the place because the move was 4 blocks away and paid $75 which didn't seem correct. But we did get moved and the truck ran well thanks..

Gerald R. 
Rating:
4.0

Customer did not leave a comment.

Charles C. 
No reviews have been submitted for this location.

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